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About

The award-winning Cyara CX Assurance Platform helps companies accelerate customer experience development, increase quality across all digital and voice channels, and assure customer journeys end-to-end. The Cyara Platform supports the entire software development lifecycle for customer experience, from design to functional and regression testing, user acceptance testing, load testing and production monitoring. We test from the customer’s perspective, ensuring that you identify issues that impact the customer’s experience from across the complex set of technology used to deliver that experience.

About

OpenText Functional Testing is an AI-powered automation tool that accelerates functional and regression testing across a wide range of enterprise applications. It supports testing for desktop, web, mobile, mainframe, composite, and packaged apps, covering both UI and API layers. The platform leverages AI-based machine learning and advanced OCR for robust object recognition and natural language scripting. It enables cross-browser testing by allowing scripts to run seamlessly across multiple browser types and versions. Parallel testing capabilities speed up execution by running multiple tests simultaneously and integrating with CI/CD pipelines. OpenText Functional Testing promotes collaboration through reusable actions and supports a fully integrated DevOps toolchain.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

ForIf you are focused on customer experience (CX) and need to accelerate CX software development with quality, move to Agile and DevOps, or migrate your contact center to the cloud.

Audience

Enterprise development and testing teams seeking AI-driven, comprehensive functional and regression test automation across diverse application types with DevOps integration

Support

Phone Support Supported
24/7 Live Support Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 4.0 / 5
support 4.0 / 5

Pros & Cons from Real Users

Pros

  • 1) AI based Testing (very easy to use) 2) Mobile testing (For note this sites says it doe not support which it does) 3) Automation Object Model 4) It does support the following : .NET 5 and 6 AG Grid, AutoPass, Bamboo , Delphi, Java (Oracle Java SE 19, OpenJDK 19, Zulu OpenJDK, Microsoft Office, Microsoft 365, SAP, Stingray, JAVA 5) I do like how you have different ways to attack automation, you can use code using VB script, you can record & Play, you can use spy object, you can use AI script, you can use images... etc.

Cons

  • It is a resource hog. They should improve performance. There will be performance degradation on the test environment due to long continuous executions of automation scripts which leads to inconsistency of results, a better way to resolve this problem should be addressed at some point.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Cyara
Founded: 2006
United States
cyara.com

Company Information

OpenText
Founded: 1991
Canada
www.opentext.com/products/functional-testing

Alternatives

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Testim

Testim

Tricentis

Categories

Automated Testing Supported
IVR Supported
Regression Testing Supported
Software Testing Supported
VoIP Monitoring Supported

Categories

AI Testing Tools Supported
API Testing Supported
Automated Testing Supported
Functional Testing Supported
Regression Testing Supported
Software Testing Supported

IVR Features

Call Center Supported
Call Logging Not Supported
Call Recording Not Supported
Call Routing Not Supported
Multiple Scripts Not Supported
Phone Key Input Not Supported
Survey Management Not Supported
Text to Speech Not Supported
Voice Customization Not Supported
Voice Mail Not Supported

Functional Testing Features

Automated Testing Supported
Interface Testing Supported
Regression Testing Supported
Reporting / Analytics Supported
Sanity Testing Supported
Smoke Testing Supported
System Testing Supported
Unit Testing Supported

Integrations

Digital.ai Release Not Supported
Klaros-Testmanagement Not Supported
OpenText Functional Testing Lab for Mobile and Web Not Supported
RemoteLaunch Not Supported
Tricentis Tosca Not Supported
aqua cloud Not Supported

Integrations

Digital.ai Release Supported
Klaros-Testmanagement Supported
OpenText Functional Testing Lab for Mobile and Web Supported
RemoteLaunch Supported
Tricentis Tosca Supported
aqua cloud Supported
Claim Cyara and update features and information
Claim Cyara and update features and information
Claim OpenText Functional Testing and update features and information
Claim OpenText Functional Testing and update features and information