IVR

IVR

Waterfield
+
+

Related Products

  • MuukTest
    34 Ratings
    Visit Website
  • Virtuoso QA
    131 Ratings
    Visit Website
  • Checksum.ai
    2 Ratings
    Visit Website
  • QA Wolf
    273 Ratings
    Visit Website
  • Parasoft
    152 Ratings
    Visit Website
  • New Relic
    2,941 Ratings
    Visit Website
  • AdRem NetCrunch
    165 Ratings
    Visit Website
  • PathSolutions TotalView
    43 Ratings
    Visit Website
  • Sogolytics
    869 Ratings
    Visit Website
  • Jotform
    9,009 Ratings
    Visit Website

About

The award-winning Cyara CX Assurance Platform helps companies accelerate customer experience development, increase quality across all digital and voice channels, and assure customer journeys end-to-end. The Cyara Platform supports the entire software development lifecycle for customer experience, from design to functional and regression testing, user acceptance testing, load testing and production monitoring. We test from the customer’s perspective, ensuring that you identify issues that impact the customer’s experience from across the complex set of technology used to deliver that experience.

About

Technology without knowledge is useless. Artificial Intelligence (AI), Speech IVR, Natural Language their impact is in the expertise that backs them. Knowing how to bring that technology to bear and who to partner with in order to succeed is a critical part of our offering. We can deploy virtual agents, incorporate machine learning, mine data and analytics, and utilize numerous technologies to optimize your performance and enrich your customer experience. We can tailor and support an entire ecosystem dedicated to effective customer engagement with positive business outcomes. Optimizing the technology you have or recommending new tech, we can map out an ideal customer experience plan and provide the means to get there. Prototype your speech model, quickly, and at low cost / low risk to validate your use case, test technical feasibility, and identify areas of opportunity before making a full investment.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

ForIf you are focused on customer experience (CX) and need to accelerate CX software development with quality, move to Agile and DevOps, or migrate your contact center to the cloud.

Audience

Companies that need a conversational AI solution that helps with customer engagement with positive business outcomes

Support

Phone Support Supported
24/7 Live Support Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Cyara
Founded: 2006
United States
cyara.com

Company Information

Waterfield
Founded: 1984
United States
www.voxgen.com

Alternatives

Alternatives

VoiceGuide IVR

VoiceGuide IVR

Katalina Technologies Pty Ltd
SpeechVox

SpeechVox

Manam Infotech
Avo Assure

Avo Assure

Avo Automation
wolkvox

wolkvox

Microsyslabs
Testim

Testim

Tricentis
TekIVR

TekIVR

KaplanSoft

Categories

Automated Testing Supported
IVR Supported
Regression Testing Supported
Software Testing Supported
VoIP Monitoring Supported

Categories

IVR Supported

IVR Features

Call Center Supported
Call Logging Not Supported
Call Recording Not Supported
Call Routing Not Supported
Multiple Scripts Not Supported
Phone Key Input Not Supported
Survey Management Not Supported
Text to Speech Not Supported
Voice Customization Not Supported
Voice Mail Not Supported

IVR Features

Call Center Supported
Call Logging Supported
Call Recording Supported
Call Routing Supported
Multiple Scripts Supported
Phone Key Input Supported
Survey Management Supported
Text to Speech Supported
Voice Customization Supported
Voice Mail Supported

Integrations

Swift AMS Not Supported

Integrations

Swift AMS Supported
Claim Cyara and update features and information
Claim Cyara and update features and information
Claim IVR and update features and information
Claim IVR and update features and information