IVR

IVR

Waterfield
+
+

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About

The award-winning Cyara CX Assurance Platform helps companies accelerate customer experience development, increase quality across all digital and voice channels, and assure customer journeys end-to-end. The Cyara Platform supports the entire software development lifecycle for customer experience, from design to functional and regression testing, user acceptance testing, load testing and production monitoring. We test from the customer’s perspective, ensuring that you identify issues that impact the customer’s experience from across the complex set of technology used to deliver that experience.

About

Technology without knowledge is useless. Artificial Intelligence (AI), Speech IVR, Natural Language their impact is in the expertise that backs them. Knowing how to bring that technology to bear and who to partner with in order to succeed is a critical part of our offering. We can deploy virtual agents, incorporate machine learning, mine data and analytics, and utilize numerous technologies to optimize your performance and enrich your customer experience. We can tailor and support an entire ecosystem dedicated to effective customer engagement with positive business outcomes. Optimizing the technology you have or recommending new tech, we can map out an ideal customer experience plan and provide the means to get there. Prototype your speech model, quickly, and at low cost / low risk to validate your use case, test technical feasibility, and identify areas of opportunity before making a full investment.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

ForIf you are focused on customer experience (CX) and need to accelerate CX software development with quality, move to Agile and DevOps, or migrate your contact center to the cloud.

Audience

Companies that need a conversational AI solution that helps with customer engagement with positive business outcomes

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Cyara
Founded: 2006
United States
cyara.com

Company Information

Waterfield
Founded: 1984
United States
www.voxgen.com

Alternatives

Alternatives

VoiceGuide IVR

VoiceGuide IVR

Katalina Technologies Pty Ltd
Avo Assure

Avo Assure

Avo Automation
SpeechVox

SpeechVox

Manam Infotech
Testim

Testim

Tricentis
wolkvox

wolkvox

Microsyslabs
TekIVR

TekIVR

KaplanSoft

Categories

Categories

IVR

IVR Features

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

IVR Features

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Integrations

Swift AMS

Integrations

Swift AMS
Claim Cyara and update features and information
Claim Cyara and update features and information
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Claim IVR and update features and information