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About

Customers are bombarded with messages every day, and most go ignored. Customer.io is a customer engagement platform designed for tech-savvy organizations to create personalized customer journeys that engage, convert, and scale. Fueled by first-party data, teams can manage and tailor their customer messages across all channels, including email, in-app, push, SMS, and webhooks – all within one intuitive platform. Today, 7,400+ brands trust their messaging needs with Customer.io, and G2 recently recognized us as a Best Software award winner in the Marketing and Digital Advertising Products category. Customer.io’s suite of products includes Journeys, a messaging automation tool, Data Pipelines, a customer data platform; and Parcel, a code editor designed for email. Founded in 2012, Customer.io is a globally distributed, remote-first company named one of the fastest-growing private companies on the 2024 Inc. 5000 list.

About

Our customers span numerous industries. No matter what industry you fall under, WhatCounts is ready to join your team and meet your needs. Elevate your customer targeting, daily email execution, and strategy with one platform. Pre-built layouts, automations, and more—all tailored to your brand and industry at a DIY price. Always deliver the right message to the right customers at the right time by sending WhatCounts. Let our Agency Services handle everything from Strategy, Creative and Implementation! Our customers span numerous industries. No matter what industry you fall under, WhatCounts is ready to join your team and meet your needs. Pre-built layouts, automations, and more—all tailored to your brand and industry at a DIY price. Always deliver the right message to the right customers at the right time by sending WhatCounts.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Customer.io serves data-driven internet businesses who need to send personalized messages at scale in industries such as SaaS, B2C, education technology, mobile apps, web marketplaces, and more

Audience

Companies that need an email marketing solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$150 per month
Free Version
Free Trial

Pricing

$500 per month
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Customer.io
Founded: 2012
United States
customer.io

Company Information

WhatCounts
Founded: 2000
United States
www.whatcounts.com

Alternatives

Alternatives

Ventas CPQ & SMS Solution

Ventas CPQ & SMS Solution

Kcloud Technologies
Campaigner

Campaigner

j2 Global

Categories

Categories

Email Marketing Features

A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Marketing Automation Features

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Email Marketing Features

A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Integrations

Causal
Kixie PowerCall & SMS
Taxi for Email
Appcues
Cratejoy
DataUnlocker
Google Cloud BigQuery
IXOPAY
Lob
Meta Audience Network
Panoply
Pendula
Raklet
Reshift
Rippling
SendGrid
Slack
Smart Recognition
Velt
Workers by Delos

Integrations

Causal
Kixie PowerCall & SMS
Taxi for Email
Appcues
Cratejoy
DataUnlocker
Google Cloud BigQuery
IXOPAY
Lob
Meta Audience Network
Panoply
Pendula
Raklet
Reshift
Rippling
SendGrid
Slack
Smart Recognition
Velt
Workers by Delos
Claim Customer.io and update features and information
Claim Customer.io and update features and information
Claim WhatCounts and update features and information
Claim WhatCounts and update features and information