Untitled

Untitled

Untitled, LLC
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About

Customers are bombarded with messages every day, and most go ignored. Customer.io is a customer engagement platform designed for tech-savvy organizations to create personalized customer journeys that engage, convert, and scale. Fueled by first-party data, teams can manage and tailor their customer messages across all channels, including email, in-app, push, SMS, and webhooks – all within one intuitive platform. Today, 7,400+ brands trust their messaging needs with Customer.io, and G2 recently recognized us as a Best Software award winner in the Marketing and Digital Advertising Products category. Customer.io’s suite of products includes Journeys, a messaging automation tool, Data Pipelines, a customer data platform; and Parcel, a code editor designed for email. Founded in 2012, Customer.io is a globally distributed, remote-first company named one of the fastest-growing private companies on the 2024 Inc. 5000 list.

About

Untitled AI is an AI-powered audience targeting platform that helps brands identify high-intent website visitors and convert them into buyers. The platform uses AI to build smarter, custom audience segments that improve marketing email campaigns and ad performance. Untitled AI enables marketers to uncover hidden shoppers behind paid traffic and reduce wasted ad spend while boosting return on ad spend (ROAS). Its tools provide detailed insights into user behavior, allowing brands to refine targeting and increase conversions. Trusted by over 500 clients, Untitled AI is compliant with CCPA and GDPR standards. With features like identity resolution and real-time audience activation, it supports scalable and profitable marketing efforts.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Customer.io serves data-driven internet businesses who need to send personalized messages at scale in industries such as SaaS, B2C, education technology, mobile apps, web marketplaces, and more

Audience

Untitled AI is ideal for marketers, eCommerce, automotive, media service teams, performance marketing agencies and other consumer-oriented businesses seeking more efficient ways to understand and reach their customers.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$150 per month
Free Version Not Supported
Free Trial Supported

Pricing

$250 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Customer.io has helped us as an organization to raise our marketing level by supporting our management of customers, attributes and events to maintain a very organized and segmented work rhythm. It also allows us to customize reports, modify users based on their user, add or delete attributes and assign events.

Cons

  • Among the few dislikes that have been presented to us as an organization are: data collection is a slightly weak part of Customer.io.

Pros & Cons from Real Users

Pros

  • The platform makes it incredibly easy to integrate existing customer data from multiple sources, and we don’t have to worry about maintenance or setup, it’s all handled for us. The pre-built integrations are a huge time-saver, and having all of our customer data unified in one place gives us more time to focus on using data for insights rather than wrestling with infrastructure. The ability to identify hidden website visitors gives us more data for email marketing and retargeting, giving us a second chance to turn someone into a customer.

Cons

  • Honestly, there’s really nothing we dislike. Untitled has been a straightforward win for us. If you're running any kind of performance marketing or email program, it's worth a test

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Customer.io
Founded: 2012
United States
customer.io

Company Information

Untitled, LLC
Founded: 2018
United States
getuntitled.ai/

Alternatives

Alternatives

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Campaigner

Campaigner

j2 Global

Categories

Categories

Email Marketing Features

A/B Testing Supported
Artificial Intelligence Not Supported
Auto-Responders Not Supported
CAN SPAM Compliance Supported
Customer Surveys Not Supported
Drip Campaigns Supported
Dynamic Content Supported
Event Triggered Email Supported
Image Library Supported
Landing Pages/Web Forms Not Supported
Mailing List Management Supported
Mobile Optimized Emails Supported
Reporting/Analytics Supported
Subscriber Management Supported
Template Management Supported
WYSIWYG Email Editor Supported

Marketing Automation Features

A/B Testing Supported
Analytics / ROI Tracking Supported
Artificial Intelligence Not Supported
Content / Blogging Platform Not Supported
Customizable CTAs Supported
Drip Campaigns Supported
Dynamic Content Supported
Landing Pages / Web Forms Not Supported
Lead Scoring Not Supported
Sales Intelligence Not Supported
Search Marketing Not Supported
Segmentation Supported
Social Marketing Supported
Website Visitor Tracking Supported

Customer Data Platforms (CDP) Features

Behavioral Analytics Supported
Campaign Management Supported
Customer Profiles Supported
Customer Segmentation Supported
Data Integration Supported
Data Matching Supported
GDPR Compliance Supported
Personalization Supported
Predictive Modeling Supported

Integrations

Amazon S3 Supported
Google Ads Supported
Google Analytics Supported
ElectroNeek Supported
Ema Supported
Facebook Ads Not Supported
Finsi Supported
Kixie PowerCall & SMS Supported
Latitude Supported
Livestorm Supported
Meta Audience Network Supported
Mixpanel Not Supported
Pocus Supported
Product Fruits Supported
Raklet Supported
Rambox Supported
Retention.com Supported
Smart Recognition Supported
Summit Supported
YouTube Supported

Integrations

Amazon S3 Supported
Google Ads Supported
Google Analytics Supported
ElectroNeek Not Supported
Ema Not Supported
Facebook Ads Supported
Finsi Not Supported
Kixie PowerCall & SMS Not Supported
Latitude Not Supported
Livestorm Not Supported
Meta Audience Network Not Supported
Mixpanel Supported
Pocus Not Supported
Product Fruits Not Supported
Raklet Not Supported
Rambox Not Supported
Retention.com Not Supported
Smart Recognition Not Supported
Summit Not Supported
YouTube Not Supported
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