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About

Customers are bombarded with messages every day, and most go ignored. Customer.io is a customer engagement platform designed for tech-savvy organizations to create personalized customer journeys that engage, convert, and scale. Fueled by first-party data, teams can manage and tailor their customer messages across all channels, including email, in-app, push, SMS, and webhooks – all within one intuitive platform. Today, 7,400+ brands trust their messaging needs with Customer.io, and G2 recently recognized us as a Best Software award winner in the Marketing and Digital Advertising Products category. Customer.io’s suite of products includes Journeys, a messaging automation tool, Data Pipelines, a customer data platform; and Parcel, a code editor designed for email. Founded in 2012, Customer.io is a globally distributed, remote-first company named one of the fastest-growing private companies on the 2024 Inc. 5000 list.

About

Generate 1000s of personalized emails that get you 8x more replies within minutes using AI. Never waste time researching or writing 'personalized' emails again. Automate your entire outreach process. 40x faster and 6x cheaper than humans. We automate your entire research and copywriting process in seconds so you can send emails that convert in 1 click. We find and use your prospect's online data to create punchy personalized cold emails for sales or backlinks at scale. Our personalized messages are built with proven conversion systems that convince your prospects to take action. We find unique points from your prospect's LinkedIn bio, job profile, or posts & create a complimenting personalized message. We use your prospects' case studies, awards, news articles, or blogs to create wallet-opening emails. Floor your CRM with leads by communicating with each prospect on a personal level. Create tailored emails based on your prospect's recent online activity.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Customer.io serves data-driven internet businesses who need to send personalized messages at scale in industries such as SaaS, B2C, education technology, mobile apps, web marketplaces, and more

Audience

Content creators, companies, and copywriters seeking a tool to generate personalized emails using AI

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$150 per month
Free Version Not Supported
Free Trial Supported

Pricing

$49 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Customer.io has helped us as an organization to raise our marketing level by supporting our management of customers, attributes and events to maintain a very organized and segmented work rhythm. It also allows us to customize reports, modify users based on their user, add or delete attributes and assign events.

Cons

  • Among the few dislikes that have been presented to us as an organization are: data collection is a slightly weak part of Customer.io.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Customer.io
Founded: 2012
United States
customer.io

Company Information

SmartWriter
United States
www.smartwriter.ai/

Alternatives

Alternatives

Campaigner

Campaigner

j2 Global

Categories

Categories

AI Email Writers Supported
AI Marketing Supported
AI Text Generators Supported
AI Tools Supported
AI Writing Supported
Cold Email Supported

Email Marketing Features

A/B Testing Supported
Artificial Intelligence Not Supported
Auto-Responders Not Supported
CAN SPAM Compliance Supported
Customer Surveys Not Supported
Drip Campaigns Supported
Dynamic Content Supported
Event Triggered Email Supported
Image Library Supported
Landing Pages/Web Forms Not Supported
Mailing List Management Supported
Mobile Optimized Emails Supported
Reporting/Analytics Supported
Subscriber Management Supported
Template Management Supported
WYSIWYG Email Editor Supported

Marketing Automation Features

A/B Testing Supported
Analytics / ROI Tracking Supported
Artificial Intelligence Not Supported
Content / Blogging Platform Not Supported
Customizable CTAs Supported
Drip Campaigns Supported
Dynamic Content Supported
Landing Pages / Web Forms Not Supported
Lead Scoring Not Supported
Sales Intelligence Not Supported
Search Marketing Not Supported
Segmentation Supported
Social Marketing Supported
Website Visitor Tracking Supported

Integrations

LinkedIn Supported
Amazon S3 Supported
CodeConductor Supported
Google Cloud BigQuery Supported
Google Cloud Storage Supported
Hull Supported
IXOPAY Supported
Leo Supported
Lob Supported
Mailchimp Transactional Email (Mandrill) Supported
Mailgun Supported
Northpass Supported
OpenTransact Supported
Pipedream Supported
Popupfox Supported
SatisMeter Supported
Shift Supported
Survicate Supported
dojo Supported
mParticle Supported

Integrations

LinkedIn Supported
Amazon S3 Not Supported
CodeConductor Not Supported
Google Cloud BigQuery Not Supported
Google Cloud Storage Not Supported
Hull Not Supported
IXOPAY Not Supported
Leo Not Supported
Lob Not Supported
Mailchimp Transactional Email (Mandrill) Not Supported
Mailgun Not Supported
Northpass Not Supported
OpenTransact Not Supported
Pipedream Not Supported
Popupfox Not Supported
SatisMeter Not Supported
Shift Not Supported
Survicate Not Supported
dojo Not Supported
mParticle Not Supported
Claim Customer.io and update features and information
Claim Customer.io and update features and information
Claim SmartWriter and update features and information
Claim SmartWriter and update features and information