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About

Customers are bombarded with messages every day, and most go ignored. Customer.io is a customer engagement platform designed for tech-savvy organizations to create personalized customer journeys that engage, convert, and scale. Fueled by first-party data, teams can manage and tailor their customer messages across all channels, including email, in-app, push, SMS, and webhooks – all within one intuitive platform. Today, 7,400+ brands trust their messaging needs with Customer.io, and G2 recently recognized us as a Best Software award winner in the Marketing and Digital Advertising Products category. Customer.io’s suite of products includes Journeys, a messaging automation tool, Data Pipelines, a customer data platform; and Parcel, a code editor designed for email. Founded in 2012, Customer.io is a globally distributed, remote-first company named one of the fastest-growing private companies on the 2024 Inc. 5000 list.

About

Generate 1000s of personalized emails that get you 8x more replies within minutes using AI. Never waste time researching or writing 'personalized' emails again. Automate your entire outreach process. 40x faster and 6x cheaper than humans. We automate your entire research and copywriting process in seconds so you can send emails that convert in 1 click. We find and use your prospect's online data to create punchy personalized cold emails for sales or backlinks at scale. Our personalized messages are built with proven conversion systems that convince your prospects to take action. We find unique points from your prospect's LinkedIn bio, job profile, or posts & create a complimenting personalized message. We use your prospects' case studies, awards, news articles, or blogs to create wallet-opening emails. Floor your CRM with leads by communicating with each prospect on a personal level. Create tailored emails based on your prospect's recent online activity.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Customer.io serves data-driven internet businesses who need to send personalized messages at scale in industries such as SaaS, B2C, education technology, mobile apps, web marketplaces, and more

Audience

Content creators, companies, and copywriters seeking a tool to generate personalized emails using AI

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$150 per month
Free Version
Free Trial

Pricing

$49 per month
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • Customer.io has helped us as an organization to raise our marketing level by supporting our management of customers, attributes and events to maintain a very organized and segmented work rhythm. It also allows us to customize reports, modify users based on their user, add or delete attributes and assign events.

Cons

  • Among the few dislikes that have been presented to us as an organization are: data collection is a slightly weak part of Customer.io.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Customer.io
Founded: 2012
United States
customer.io

Company Information

SmartWriter
United States
www.smartwriter.ai/

Alternatives

Alternatives

Campaigner

Campaigner

j2 Global

Categories

Categories

Email Marketing Features

A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Marketing Automation Features

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Integrations

LinkedIn
5X
Beam AI
DataUnlocker
Default
Digioh
Google Tag Manager
Grouparoo
Kindo
Meta Audience Network
Puntt AI
Rambox
Refold
Regal
Rekomi
Shift
Slack
Stackreaction
SupportBee
YouTube

Integrations

LinkedIn
5X
Beam AI
DataUnlocker
Default
Digioh
Google Tag Manager
Grouparoo
Kindo
Meta Audience Network
Puntt AI
Rambox
Refold
Regal
Rekomi
Shift
Slack
Stackreaction
SupportBee
YouTube
Claim Customer.io and update features and information
Claim Customer.io and update features and information
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Claim SmartWriter and update features and information