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About

Customers are bombarded with messages every day, and most go ignored. Customer.io is a customer engagement platform designed for tech-savvy organizations to create personalized customer journeys that engage, convert, and scale. Fueled by first-party data, teams can manage and tailor their customer messages across all channels, including email, in-app, push, SMS, and webhooks – all within one intuitive platform. Today, 7,400+ brands trust their messaging needs with Customer.io, and G2 recently recognized us as a Best Software award winner in the Marketing and Digital Advertising Products category. Customer.io’s suite of products includes Journeys, a messaging automation tool, Data Pipelines, a customer data platform; and Parcel, a code editor designed for email. Founded in 2012, Customer.io is a globally distributed, remote-first company named one of the fastest-growing private companies on the 2024 Inc. 5000 list.

About

Email is intimate, personal and can have powerful effects, but an email is only as good as the tools that created it. Sendicate is an email app that brings together simplicity and design to simply send emails to people who matter. Have fun with it. Good design makes a world of difference, which is why we have focused on creating compelling templates that drive influence. With a few gorgeous templates to choose from, you can spend more time crafting the message and less time dealing with hundreds of layouts. After all, less is more. Our pricing is based on the number of people receiving your emails. Pricing is free for small lists. No credit card required. Sendicate is proud to have won the W3 Award for best web application, and been an Official Honoree in The Webby Awards in the Web Services & Applications category.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Customer.io serves data-driven internet businesses who need to send personalized messages at scale in industries such as SaaS, B2C, education technology, mobile apps, web marketplaces, and more

Audience

Companies of all sizes who need Email Marketing software

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$150 per month
Free Version Not Supported
Free Trial Supported

Pricing

$9 per user per month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 4.0 / 5
design 4.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • Customer.io has helped us as an organization to raise our marketing level by supporting our management of customers, attributes and events to maintain a very organized and segmented work rhythm. It also allows us to customize reports, modify users based on their user, add or delete attributes and assign events.

Cons

  • Among the few dislikes that have been presented to us as an organization are: data collection is a slightly weak part of Customer.io.

Pros & Cons from Real Users

Pros

  • Liked the service when I was using it, very user friendly.

Cons

  • I tried to cancel 3 times until now, no sign of them... I will have to contact my credit card company to cancel.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Customer.io
Founded: 2012
United States
customer.io

Company Information

Sendicate
Founded: 2012
United States
www.sendicate.net

Alternatives

Alternatives

Enabler

Enabler

Pancentric Digital
Campaigner

Campaigner

j2 Global
iCubesPro

iCubesPro

Caspar Technologies

Categories

Categories

Email Marketing Supported

Email Marketing Features

A/B Testing Supported
Artificial Intelligence Not Supported
Auto-Responders Not Supported
CAN SPAM Compliance Supported
Customer Surveys Not Supported
Drip Campaigns Supported
Dynamic Content Supported
Event Triggered Email Supported
Image Library Supported
Landing Pages/Web Forms Not Supported
Mailing List Management Supported
Mobile Optimized Emails Supported
Reporting/Analytics Supported
Subscriber Management Supported
Template Management Supported
WYSIWYG Email Editor Supported

Marketing Automation Features

A/B Testing Supported
Analytics / ROI Tracking Supported
Artificial Intelligence Not Supported
Content / Blogging Platform Not Supported
Customizable CTAs Supported
Drip Campaigns Supported
Dynamic Content Supported
Landing Pages / Web Forms Not Supported
Lead Scoring Not Supported
Sales Intelligence Not Supported
Search Marketing Not Supported
Segmentation Supported
Social Marketing Supported
Website Visitor Tracking Supported

Email Marketing Features

A/B Testing Not Supported
Artificial Intelligence Not Supported
Auto-Responders Supported
CAN SPAM Compliance Supported
Customer Surveys Supported
Drip Campaigns Not Supported
Dynamic Content Supported
Event Triggered Email Not Supported
Image Library Not Supported
Landing Pages/Web Forms Supported
Mailing List Management Supported
Mobile Optimized Emails Supported
Reporting/Analytics Supported
Subscriber Management Supported
Template Management Supported
WYSIWYG Email Editor Supported

Integrations

LeadsBridge Supported
Stackreaction Supported
Wufoo Supported
Zapier Supported
Zoho CRM Supported
5X Supported
Brew Supported
Census Supported
Emailable Supported
Fundify Supported
Hull Supported
Humanic Supported
Ketch Supported
Outgrow Not Supported
Puntt AI Supported
Rekomi Supported
RudderStack Supported
Summit Supported
Tellescope Supported
Twilio Supported

Integrations

LeadsBridge Supported
Stackreaction Supported
Wufoo Supported
Zapier Supported
Zoho CRM Supported
5X Not Supported
Brew Not Supported
Census Not Supported
Emailable Not Supported
Fundify Not Supported
Hull Not Supported
Humanic Not Supported
Ketch Not Supported
Outgrow Supported
Puntt AI Not Supported
Rekomi Not Supported
RudderStack Not Supported
Summit Not Supported
Tellescope Not Supported
Twilio Not Supported
Claim Customer.io and update features and information
Claim Customer.io and update features and information
Claim Sendicate and update features and information
Claim Sendicate and update features and information