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About

Customers are bombarded with messages every day, and most go ignored. Customer.io is a customer engagement platform designed for tech-savvy organizations to create personalized customer journeys that engage, convert, and scale. Fueled by first-party data, teams can manage and tailor their customer messages across all channels, including email, in-app, push, SMS, and webhooks – all within one intuitive platform. Today, 7,400+ brands trust their messaging needs with Customer.io, and G2 recently recognized us as a Best Software award winner in the Marketing and Digital Advertising Products category. Customer.io’s suite of products includes Journeys, a messaging automation tool, Data Pipelines, a customer data platform; and Parcel, a code editor designed for email. Founded in 2012, Customer.io is a globally distributed, remote-first company named one of the fastest-growing private companies on the 2024 Inc. 5000 list.

About

Use Redtie to connect and share attachments with your stakeholders. Use workflow for code-free automation and the API to BUIDL. Redtie's underlying protocol is SMS. You can simply send/receive text messages with or without attachments. You can also save and schedule the messages to be sent in the future. Make use of Redtie's code-free workflow to automate messaging workloads. If you are a bit more tech-savvy, make use of the webhooks for deeper integrations. If your business requires messages to be archived, Redtie provides this feature out of the box. Just turn it on and stay compliant. Documents, images, audio, video, meeting or signature requests, and hot-off-the-press, NFTs, can be attached to your messages. Redtie has integrations with Gmail, Slack as well as Zapier which allows you to integrate with hundreds of products and platforms. A workspace may be created with Redtie providing the number or you can bring your own provider credentials.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Customer.io serves data-driven internet businesses who need to send personalized messages at scale in industries such as SaaS, B2C, education technology, mobile apps, web marketplaces, and more

Audience

Enterprises seeking a solution to connect and share attachments with their partners and stakeholders

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$150 per month
Free Version Not Supported
Free Trial Supported

Pricing

$5 per month
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • Customer.io has helped us as an organization to raise our marketing level by supporting our management of customers, attributes and events to maintain a very organized and segmented work rhythm. It also allows us to customize reports, modify users based on their user, add or delete attributes and assign events.

Cons

  • Among the few dislikes that have been presented to us as an organization are: data collection is a slightly weak part of Customer.io.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

Customer.io
Founded: 2012
United States
customer.io

Company Information

Redtie
United States
getredtie.com

Alternatives

Alternatives

Campaigner

Campaigner

j2 Global
Upland Mobile Messaging

Upland Mobile Messaging

Upland Software

Categories

Categories

SMS Marketing Supported

Email Marketing Features

A/B Testing Supported
Artificial Intelligence Not Supported
Auto-Responders Not Supported
CAN SPAM Compliance Supported
Customer Surveys Not Supported
Drip Campaigns Supported
Dynamic Content Supported
Event Triggered Email Supported
Image Library Supported
Landing Pages/Web Forms Not Supported
Mailing List Management Supported
Mobile Optimized Emails Supported
Reporting/Analytics Supported
Subscriber Management Supported
Template Management Supported
WYSIWYG Email Editor Supported

Marketing Automation Features

A/B Testing Supported
Analytics / ROI Tracking Supported
Artificial Intelligence Not Supported
Content / Blogging Platform Not Supported
Customizable CTAs Supported
Drip Campaigns Supported
Dynamic Content Supported
Landing Pages / Web Forms Not Supported
Lead Scoring Not Supported
Sales Intelligence Not Supported
Search Marketing Not Supported
Segmentation Supported
Social Marketing Supported
Website Visitor Tracking Supported

Integrations

Slack Supported
Zapier Supported
5X Supported
Amazon Redshift Supported
Appcues Supported
Ema Supported
Emailable Supported
Kixie PowerCall & SMS Supported
LeadsBridge Supported
Make Supported
Panorama AI Supported
Pocus Supported
Rekomi Supported
SatisMeter Supported
Taxi for Email Supported
Velvet Supported
Vinna AI Supported
Wufoo Supported
Xplenty Supported
n8n Supported

Integrations

Slack Supported
Zapier Supported
5X Not Supported
Amazon Redshift Not Supported
Appcues Not Supported
Ema Not Supported
Emailable Not Supported
Kixie PowerCall & SMS Not Supported
LeadsBridge Not Supported
Make Not Supported
Panorama AI Not Supported
Pocus Not Supported
Rekomi Not Supported
SatisMeter Not Supported
Taxi for Email Not Supported
Velvet Not Supported
Vinna AI Not Supported
Wufoo Not Supported
Xplenty Not Supported
n8n Not Supported
Claim Customer.io and update features and information
Claim Customer.io and update features and information
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Claim Redtie and update features and information