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About

Customers are bombarded with messages every day, and most go ignored. Customer.io is a customer engagement platform designed for tech-savvy organizations to create personalized customer journeys that engage, convert, and scale. Fueled by first-party data, teams can manage and tailor their customer messages across all channels, including email, in-app, push, SMS, and webhooks – all within one intuitive platform. Today, 7,400+ brands trust their messaging needs with Customer.io, and G2 recently recognized us as a Best Software award winner in the Marketing and Digital Advertising Products category. Customer.io’s suite of products includes Journeys, a messaging automation tool, Data Pipelines, a customer data platform; and Parcel, a code editor designed for email. Founded in 2012, Customer.io is a globally distributed, remote-first company named one of the fastest-growing private companies on the 2024 Inc. 5000 list.

About

Instantly analyze LinkedIn profiles and generate cold outreach. Get 6X higher response rates. Outboundly makes it easy to personalize your messages. Simply enter in a few pieces of information about what you're selling and your call to action then Outboundly will use that information to create a personalized message for each prospect. First sign up then install the Chrome extension from the web store. Go to a LinkedIn profile or sales navigator lead and open the message window or connection request. Lastly, you can quickly generate and send personalized messages to your LinkedIn prospects! In the standard & pro packages, we'll train our AI with examples of your previous prospecting messages. This will allow Outboundly to create messages that are in line with your brand's voice. AI training also allows for more control and flexibility over what your final generated message will look like. Outboundly users have reported an increased response rate from potential customers by up to 6X.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Customer.io serves data-driven internet businesses who need to send personalized messages at scale in industries such as SaaS, B2C, education technology, mobile apps, web marketplaces, and more

Audience

Businesses and individuals seeking a tool to generate AI powered cold emails and LinkedIn messages

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$150 per month
Free Version Not Supported
Free Trial Supported

Pricing

$24 per month
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • Customer.io has helped us as an organization to raise our marketing level by supporting our management of customers, attributes and events to maintain a very organized and segmented work rhythm. It also allows us to customize reports, modify users based on their user, add or delete attributes and assign events.

Cons

  • Among the few dislikes that have been presented to us as an organization are: data collection is a slightly weak part of Customer.io.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Customer.io
Founded: 2012
United States
customer.io

Company Information

Outboundly
outboundly.app/

Alternatives

Alternatives

Campaigner

Campaigner

j2 Global

Categories

Categories

AI Email Writers Supported
AI Sales Tools Supported
Cold Email Supported
Sales Engagement Supported

Email Marketing Features

A/B Testing Supported
Artificial Intelligence Not Supported
Auto-Responders Not Supported
CAN SPAM Compliance Supported
Customer Surveys Not Supported
Drip Campaigns Supported
Dynamic Content Supported
Event Triggered Email Supported
Image Library Supported
Landing Pages/Web Forms Not Supported
Mailing List Management Supported
Mobile Optimized Emails Supported
Reporting/Analytics Supported
Subscriber Management Supported
Template Management Supported
WYSIWYG Email Editor Supported

Marketing Automation Features

A/B Testing Supported
Analytics / ROI Tracking Supported
Artificial Intelligence Not Supported
Content / Blogging Platform Not Supported
Customizable CTAs Supported
Drip Campaigns Supported
Dynamic Content Supported
Landing Pages / Web Forms Not Supported
Lead Scoring Not Supported
Sales Intelligence Not Supported
Search Marketing Not Supported
Segmentation Supported
Social Marketing Supported
Website Visitor Tracking Supported

Integrations

LinkedIn Supported
AccessOwl Supported
Activepieces Supported
Amazon S3 Supported
Chameleon Supported
DataUnlocker Supported
ElectroNeek Supported
Hightouch Supported
Integry Supported
LeadsBridge Supported
Northpass Supported
Panorama AI Supported
Pendula Supported
Polytomic Supported
SendGrid Supported
Slack Supported
Snowflake Supported
Stackpile Supported
Vessel Supported
YesInsights Supported

Integrations

LinkedIn Supported
AccessOwl Not Supported
Activepieces Not Supported
Amazon S3 Not Supported
Chameleon Not Supported
DataUnlocker Not Supported
ElectroNeek Not Supported
Hightouch Not Supported
Integry Not Supported
LeadsBridge Not Supported
Northpass Not Supported
Panorama AI Not Supported
Pendula Not Supported
Polytomic Not Supported
SendGrid Not Supported
Slack Not Supported
Snowflake Not Supported
Stackpile Not Supported
Vessel Not Supported
YesInsights Not Supported
Claim Customer.io and update features and information
Claim Customer.io and update features and information
Claim Outboundly and update features and information
Claim Outboundly and update features and information