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About

Customers are bombarded with messages every day, and most go ignored. Customer.io is a customer engagement platform designed for tech-savvy organizations to create personalized customer journeys that engage, convert, and scale. Fueled by first-party data, teams can manage and tailor their customer messages across all channels, including email, in-app, push, SMS, and webhooks – all within one intuitive platform. Today, 7,400+ brands trust their messaging needs with Customer.io, and G2 recently recognized us as a Best Software award winner in the Marketing and Digital Advertising Products category. Customer.io’s suite of products includes Journeys, a messaging automation tool, Data Pipelines, a customer data platform; and Parcel, a code editor designed for email. Founded in 2012, Customer.io is a globally distributed, remote-first company named one of the fastest-growing private companies on the 2024 Inc. 5000 list.

About

Fairware is a multi-award winning, fully managed software platform that provides users with instant access to their software applications from anywhere. Our awards include: 🏆 Information Technology Awards 2024 - Best Emerging Technology Implementation 🏆 Cloud Computing Awards 2024 - Best Cloud Infrastructure 🏆 Innovate UK Fast Start Award 2022 🏆 SourceForge Top Performer Spring 2024 🏆 SourceForge Top Performer Winter 2024 Bring-Your-Own-License (BYOL) and seamlessly access your software from any device. With Fairware, users would experience the benefits of no installation requirements, eliminating systems compatibility issues and software administration hassles. At Fairware, we commit to providing the latest software versions on our platform. Our current offerings include applications such as: a. AutoCAD 2024 b. Blender 4.1.1 c. Inventor Professional 2024 d. LibreOffice 24.2 e. Maya 2024 Make your software productive - That's our mission!

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Customer.io serves data-driven internet businesses who need to send personalized messages at scale in industries such as SaaS, B2C, education technology, mobile apps, web marketplaces, and more

Audience

For users who want to make their software more productive, who simply wish to run their software without constraints on machine, free from the responsibilities of software management and concerns about hardware-software compatibility.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$150 per month
Free Version
Free Trial

Pricing

£20 for 8 hours platform acces
£25 for 1 day platform access
£60 for 5 days platform access
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Customer.io has helped us as an organization to raise our marketing level by supporting our management of customers, attributes and events to maintain a very organized and segmented work rhythm. It also allows us to customize reports, modify users based on their user, add or delete attributes and assign events.

Cons

  • Among the few dislikes that have been presented to us as an organization are: data collection is a slightly weak part of Customer.io.

Pros & Cons from Real Users

Pros

  • I would love to see more hardware-intensive software available for use, as these are frequently sought after due to the limited budget to purchase very expensive hardware. Expanding the selection of these applications would undoubtedly enhance the platform's appeal, meeting the high expectations of users seeking advanced and resource-intensive tools.
  • Fairware revolutionizes the software experience with its fully managed streaming service, allowing users instant access to a diverse array of software without the hassle of installations or compatibility concerns.
  • Fairware’s browser-based access has been a game-changer for me. As someone who’s constantly on the move, being able to run my applications from any device has been incredibly convenient.
  • Fairware has addressed a common pain for many professionals – the need for flexible software access. With Fairware, I can seamlessly transition between devices without worrying about compatibility, lost files and security concerns. This level of convenience has not only streamlined my workflow but also reduced the stress associated with managing software.
  • Lots of software available on the platform, from industry-standard software such as AutoCAD, Revit, and Maya, to other widely used software like Blender, Inventor Professional, and LibreOffice. - Latest software versions available on the platform so I do not need to worry about whether I am using the most up-to-date version or not. - Software easily accessible from a webpage, from any device. I can simply log in and start using the software without the hassle of downloads, installations, or compatibility checks.

Cons

  • Fairware’s innovative solution to software accessibility has significantly improved my productivity. The ability to access my software from any computer means has alleviated my concerns on compatibility issues and eliminated the constraint of being tied down to a single workstation, granting me freedom to work on my terms, enhancing both flexibility and efficiency in my professional worklife.
  • Have not found anything I do not like.
  • Haven’t experienced any significant problems while using Fairware.
  • Nothing really. I had some issues at first but tech consultant helped a ton!
  • I haven't come across any cons.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Customer.io
Founded: 2012
United States
customer.io

Company Information

Fairware
Founded: 2020
United Kingdom
www.fairware.co

Alternatives

Alternatives

Invent.ai

Invent.ai

invent.ai
Campaigner

Campaigner

j2 Global

Categories

Categories

Email Marketing Features

A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Marketing Automation Features

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Integrations

5X
Archetype
Humanic
IXOPAY
InnerTrends
Livestorm
MineOS
OptinMonster
Panorama AI
Playable
Rambox
Rekomi
Retention.com
ReturnPro
Summit
Thankster
Twilio
Unifonic
Zoho Forms
journy.io

Integrations

5X
Archetype
Humanic
IXOPAY
InnerTrends
Livestorm
MineOS
OptinMonster
Panorama AI
Playable
Rambox
Rekomi
Retention.com
ReturnPro
Summit
Thankster
Twilio
Unifonic
Zoho Forms
journy.io
Claim Customer.io and update features and information
Claim Customer.io and update features and information
Claim Fairware and update features and information
Claim Fairware and update features and information