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About

Customers are bombarded with messages every day, and most go ignored. Customer.io is a customer engagement platform designed for tech-savvy organizations to create personalized customer journeys that engage, convert, and scale. Fueled by first-party data, teams can manage and tailor their customer messages across all channels, including email, in-app, push, SMS, and webhooks – all within one intuitive platform. Today, 7,400+ brands trust their messaging needs with Customer.io, and G2 recently recognized us as a Best Software award winner in the Marketing and Digital Advertising Products category. Customer.io’s suite of products includes Journeys, a messaging automation tool, Data Pipelines, a customer data platform; and Parcel, a code editor designed for email. Founded in 2012, Customer.io is a globally distributed, remote-first company named one of the fastest-growing private companies on the 2024 Inc. 5000 list.

About

Fairware is a multi-award winning, fully managed software platform that provides users with instant access to their software applications from anywhere. Our awards include: 🏆 Information Technology Awards 2024 - Best Emerging Technology Implementation 🏆 Cloud Computing Awards 2024 - Best Cloud Infrastructure 🏆 Innovate UK Fast Start Award 2022 🏆 SourceForge Top Performer Spring 2024 🏆 SourceForge Top Performer Winter 2024 Bring-Your-Own-License (BYOL) and seamlessly access your software from any device. With Fairware, users would experience the benefits of no installation requirements, eliminating systems compatibility issues and software administration hassles. At Fairware, we commit to providing the latest software versions on our platform. Our current offerings include applications such as: a. AutoCAD 2024 b. Blender 4.1.1 c. Inventor Professional 2024 d. LibreOffice 24.2 e. Maya 2024 Make your software productive - That's our mission!

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Customer.io serves data-driven internet businesses who need to send personalized messages at scale in industries such as SaaS, B2C, education technology, mobile apps, web marketplaces, and more

Audience

For users who want to make their software more productive, who simply wish to run their software without constraints on machine, free from the responsibilities of software management and concerns about hardware-software compatibility.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$150 per month
Free Version Not Supported
Free Trial Supported

Pricing

£20 for 8 hours platform acces
£25 for 1 day platform access
£60 for 5 days platform access
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Customer.io has helped us as an organization to raise our marketing level by supporting our management of customers, attributes and events to maintain a very organized and segmented work rhythm. It also allows us to customize reports, modify users based on their user, add or delete attributes and assign events.

Cons

  • Among the few dislikes that have been presented to us as an organization are: data collection is a slightly weak part of Customer.io.

Pros & Cons from Real Users

Pros

  • I would love to see more hardware-intensive software available for use, as these are frequently sought after due to the limited budget to purchase very expensive hardware. Expanding the selection of these applications would undoubtedly enhance the platform's appeal, meeting the high expectations of users seeking advanced and resource-intensive tools.
  • Fairware revolutionizes the software experience with its fully managed streaming service, allowing users instant access to a diverse array of software without the hassle of installations or compatibility concerns.
  • Fairware’s browser-based access has been a game-changer for me. As someone who’s constantly on the move, being able to run my applications from any device has been incredibly convenient.
  • Fairware has addressed a common pain for many professionals – the need for flexible software access. With Fairware, I can seamlessly transition between devices without worrying about compatibility, lost files and security concerns. This level of convenience has not only streamlined my workflow but also reduced the stress associated with managing software.
  • Lots of software available on the platform, from industry-standard software such as AutoCAD, Revit, and Maya, to other widely used software like Blender, Inventor Professional, and LibreOffice. - Latest software versions available on the platform so I do not need to worry about whether I am using the most up-to-date version or not. - Software easily accessible from a webpage, from any device. I can simply log in and start using the software without the hassle of downloads, installations, or compatibility checks.

Cons

  • Fairware’s innovative solution to software accessibility has significantly improved my productivity. The ability to access my software from any computer means has alleviated my concerns on compatibility issues and eliminated the constraint of being tied down to a single workstation, granting me freedom to work on my terms, enhancing both flexibility and efficiency in my professional worklife.
  • Have not found anything I do not like.
  • Haven’t experienced any significant problems while using Fairware.
  • Nothing really. I had some issues at first but tech consultant helped a ton!
  • I haven't come across any cons.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Customer.io
Founded: 2012
United States
customer.io

Company Information

Fairware
Founded: 2020
United Kingdom
www.fairware.co

Alternatives

Alternatives

Campaigner

Campaigner

j2 Global

Categories

Categories

Email Marketing Features

A/B Testing Supported
Artificial Intelligence Not Supported
Auto-Responders Not Supported
CAN SPAM Compliance Supported
Customer Surveys Not Supported
Drip Campaigns Supported
Dynamic Content Supported
Event Triggered Email Supported
Image Library Supported
Landing Pages/Web Forms Not Supported
Mailing List Management Supported
Mobile Optimized Emails Supported
Reporting/Analytics Supported
Subscriber Management Supported
Template Management Supported
WYSIWYG Email Editor Supported

Marketing Automation Features

A/B Testing Supported
Analytics / ROI Tracking Supported
Artificial Intelligence Not Supported
Content / Blogging Platform Not Supported
Customizable CTAs Supported
Drip Campaigns Supported
Dynamic Content Supported
Landing Pages / Web Forms Not Supported
Lead Scoring Not Supported
Sales Intelligence Not Supported
Search Marketing Not Supported
Segmentation Supported
Social Marketing Supported
Website Visitor Tracking Supported

Integrations

Archetype Supported
Cargo Supported
Chameleon Supported
Digioh Supported
Ethyca Supported
Faraday Supported
Fundify Supported
Google Analytics Supported
Kixie PowerCall & SMS Supported
Livestorm Supported
MineOS Supported
Popupfox Supported
RudderStack Supported
SupportBee Supported
Taxi for Email Supported
Vinna AI Supported
Weld Supported
Xplenty Supported
YesInsights Supported

Integrations

Archetype Not Supported
Cargo Not Supported
Chameleon Not Supported
Digioh Not Supported
Ethyca Not Supported
Faraday Not Supported
Fundify Not Supported
Google Analytics Not Supported
Kixie PowerCall & SMS Not Supported
Livestorm Not Supported
MineOS Not Supported
Popupfox Not Supported
RudderStack Not Supported
SupportBee Not Supported
Taxi for Email Not Supported
Vinna AI Not Supported
Weld Not Supported
Xplenty Not Supported
YesInsights Not Supported
Claim Customer.io and update features and information
Claim Customer.io and update features and information
Claim Fairware and update features and information
Claim Fairware and update features and information