Related Products
|
||||||
About
Customers are bombarded with messages every day, and most go ignored. Customer.io is a customer engagement platform designed for tech-savvy organizations to create personalized customer journeys that engage, convert, and scale. Fueled by first-party data, teams can manage and tailor their customer messages across all channels, including email, in-app, push, SMS, and webhooks – all within one intuitive platform.
Today, 7,400+ brands trust their messaging needs with Customer.io, and G2 recently recognized us as a Best Software award winner in the Marketing and Digital Advertising Products category. Customer.io’s suite of products includes Journeys, a messaging automation tool, Data Pipelines, a customer data platform; and Parcel, a code editor designed for email.
Founded in 2012, Customer.io is a globally distributed, remote-first company named one of the fastest-growing private companies on the 2024 Inc. 5000 list.
|
About
Everhelp is an AI-powered customer support outsourcing ecosystem that assembles custom setups to meet each client's specific targets. Our automation resolves up to 85% of routine requests, with coverage in 90+ languages via AI (30+ with human agents) and first response as fast as 15 seconds.
Founded in 2021, Everhelp is a fast-growing support provider with a top spot on Clutch's Top 100 Fastest-Growing Companies list, having grown to 1,000+ agents across 4 continents. We've supported 125+ clients across industries, from SaaS to eCommerce, logistics, and hospitality, delivering ISO 27001 and PCI DSS-certified, GDPR-compliant services. Results across the client base: a 96% service quality score, 83%+ average CSAT, and 76% first contact resolution. This performance has earned us 8 industry awards, including 2026 Outsource Partner of the Year (Business Intelligence Group) and a Silver Stevie® Award for Best Use of Technology in Customer Service.
|
|||||
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
|||||
Audience
Customer.io serves data-driven internet businesses who need to send personalized messages at scale in industries such as SaaS, B2C, education technology, mobile apps, web marketplaces, and more
|
Audience
Organizations looking for a powerful Customer service solution
|
|||||
Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
|
Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
|
|||||
API
Offers API
Supported
|
API
Offers API
Not Supported
|
|||||
Screenshots and Videos |
Screenshots and VideosNo images available
|
|||||
Pricing
$150 per month
Free Version
Not Supported
Free Trial
Supported
|
Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
|
|||||
Reviews/
|
Reviews/
|
|||||
Pros & Cons from Real UsersPros
Cons
|
||||||
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
|
Training
Documentation
Not Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
|
|||||
Company InformationCustomer.io
Founded: 2012
United States
customer.io
|
Company InformationEverhelp
Founded: 2021
Poland
www.ever-help.com
|
|||||
Alternatives |
Alternatives |
|||||
|
|
||||||
Categories |
Categories |
|||||
Email Marketing Features
A/B Testing
Supported
Artificial Intelligence
Not Supported
Auto-Responders
Not Supported
CAN SPAM Compliance
Supported
Customer Surveys
Not Supported
Drip Campaigns
Supported
Dynamic Content
Supported
Event Triggered Email
Supported
Image Library
Supported
Landing Pages/Web Forms
Not Supported
Mailing List Management
Supported
Mobile Optimized Emails
Supported
Reporting/Analytics
Supported
Subscriber Management
Supported
Template Management
Supported
WYSIWYG Email Editor
Supported
Marketing Automation Features
A/B Testing
Supported
Analytics / ROI Tracking
Supported
Artificial Intelligence
Not Supported
Content / Blogging Platform
Not Supported
Customizable CTAs
Supported
Drip Campaigns
Supported
Dynamic Content
Supported
Landing Pages / Web Forms
Not Supported
Lead Scoring
Not Supported
Sales Intelligence
Not Supported
Search Marketing
Not Supported
Segmentation
Supported
Social Marketing
Supported
Website Visitor Tracking
Supported
|
||||||
Integrations
Amazon Redshift
Supported
Appcues
Supported
Beam AI
Supported
Branch
Supported
Default
Supported
Dyspatch
Supported
Finsi
Supported
Google Cloud BigQuery
Supported
Hull
Supported
Integry
Supported
|
Integrations
Amazon Redshift
Not Supported
Appcues
Not Supported
Beam AI
Not Supported
Branch
Not Supported
Default
Not Supported
Dyspatch
Not Supported
Finsi
Not Supported
Google Cloud BigQuery
Not Supported
Hull
Not Supported
Integry
Not Supported
|
|||||
|
|
|