Related Products
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About
Custify is a customer success platform for B2B SaaS companies. Users can better meet customers' needs, reduce churn, and increase lifetime value. In addition to in-product usage insights, users can view data from CRM, support, billing, and other systems. Its dashboard displays relevant KPIs and client interactions.
Additionally, Custify detects clients who get stuck during onboarding, whose trials are expiring, and whose usage is decreasing. It allows customer success managers to reach out proactively. A sophisticated automation engine is built for low-touch workflows.
** Customer 360 view: Streamline customer data from CRMs, support, and billing systems.
** Growth: Automatically identify growth, renewal, and upsell opportunities.
** Tasks & Alerts: Be notified when a customer is stuck in onboarding, at risk of churn, or due to renew.
** Customer Health: Identify and reduce at-risk customers.
** Automation: Playbooks and workflows automate white-glove tasks.
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About
RecoverPing is an automated dunning and failed payment recovery tool for Stripe-based subscription businesses. It helps reduce involuntary churn due to payment failures by sending personalized SMS and email sequences to customers when their subscription payment fails.
Deep Stripe integration via webhooks - set up in under 5 minutes without code
Configurable multi-step recovery flows with SMS and email channels
Personalized message templates with dynamic customer and invoice data
One-tap customer experience via direct Stripe Customer Portal link
Analytics dashboard to track failed payments and recoveries over time
RecoverPing runs automated recovery flows whenever a Stripe subscription payment fails. It sends timely SMS reminders (via Twilio) and email follow-ups with a friction-free one-tap link for the customer to update their payment method. Recovered payments are automatically retried by Stripe.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
B2B SaaS companies
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Audience
B2B or B2C SaaS companies with recurring subscription revenue on Stripe Billing
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
899$/mo
Free Version
Free Trial
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Pricing
$19/month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationCustify
Founded: 2017
Romania
www.custify.com
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Company InformationRecoverPing
Founded: 2025
Estonia
recoverping.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Customer Satisfaction Features
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Customer Success Features
Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis
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Integrations
Chargebee
Google Analytics
HubSpot CRM
HubSpot Customer Platform
Pipedrive
Salesforce
Segment
Stripe
Zapier
Zoho CRM
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Integrations
Chargebee
Google Analytics
HubSpot CRM
HubSpot Customer Platform
Pipedrive
Salesforce
Segment
Stripe
Zapier
Zoho CRM
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