Related Products
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About
Custify is a customer success platform for B2B SaaS companies. Users can better meet customers' needs, reduce churn, and increase lifetime value. In addition to in-product usage insights, users can view data from CRM, support, billing, and other systems. Its dashboard displays relevant KPIs and client interactions.
Additionally, Custify detects clients who get stuck during onboarding, whose trials are expiring, and whose usage is decreasing. It allows customer success managers to reach out proactively. A sophisticated automation engine is built for low-touch workflows.
** Customer 360 view: Streamline customer data from CRMs, support, and billing systems.
** Growth: Automatically identify growth, renewal, and upsell opportunities.
** Tasks & Alerts: Be notified when a customer is stuck in onboarding, at risk of churn, or due to renew.
** Customer Health: Identify and reduce at-risk customers.
** Automation: Playbooks and workflows automate white-glove tasks.
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About
RecoverPing is an automated dunning and failed payment recovery tool for Stripe-based subscription businesses. It helps reduce involuntary churn due to payment failures by sending personalized SMS and email sequences to customers when their subscription payment fails.
Deep Stripe integration via webhooks - set up in under 5 minutes without code
Configurable multi-step recovery flows with SMS and email channels
Personalized message templates with dynamic customer and invoice data
One-tap customer experience via direct Stripe Customer Portal link
Analytics dashboard to track failed payments and recoveries over time
RecoverPing runs automated recovery flows whenever a Stripe subscription payment fails. It sends timely SMS reminders (via Twilio) and email follow-ups with a friction-free one-tap link for the customer to update their payment method. Recovered payments are automatically retried by Stripe.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
B2B SaaS companies
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Audience
B2B or B2C SaaS companies with recurring subscription revenue on Stripe Billing
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
899$/mo
Up to 3 seats / users
Tracking of health scores / KPIs Customer 360° profiles Customer outreach directly from Custify Customer segmentation Tracking of customer lifecycles Automation / Playbooks Actionable task management Custom integrations Concierge onboarding
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$19/month
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Company InformationCustify
Founded: 2017
Romania
www.custify.com
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Company InformationRecoverPing
Founded: 2025
Estonia
recoverping.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Customer Satisfaction Features
360 Degree Feedback
Supported
Analytics
Supported
Call Reporting
Not Supported
Complaint Monitoring
Not Supported
Feedback Collection
Supported
Survey Management
Supported
Customer Success Features
Account Alerts
Supported
Account Management
Supported
Communication Management
Supported
Customer Engagement
Supported
Customer Lifecycle Management
Supported
Health Score
Supported
Onboarding
Supported
Revenue Management
Supported
Usage Tracking / Analytics
Supported
Win / Loss Analysis
Not Supported
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Integrations
Chargebee
Supported
Google Analytics
Supported
HubSpot CRM
Supported
HubSpot Customer Platform
Supported
Pipedrive
Supported
Salesforce
Supported
Segment
Supported
Stripe
Not Supported
Zapier
Supported
Zoho CRM
Supported
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Integrations
Chargebee
Not Supported
Google Analytics
Not Supported
HubSpot CRM
Not Supported
HubSpot Customer Platform
Not Supported
Pipedrive
Not Supported
Salesforce
Not Supported
Segment
Not Supported
Stripe
Supported
Zapier
Not Supported
Zoho CRM
Not Supported
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