Curious Thing

Curious Thing

1.0 out of 5 stars
HalloNeuna

HalloNeuna

Philipp Primisser
Curious Thing HalloNeuna

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Curious Thing:

About

​Curious Thing is a voice AI assistant designed to enhance business communications by proactively engaging with customers over the phone. It intelligently initiates and receives calls, detects and leaves voicemails, and sends dynamic SMS, emails, and instant messages. The AI assistant can also handle appointment bookings, modifications, or cancellations, integrating seamlessly with existing systems to optimize scheduling efficiency. By asking open-ended questions, it gathers valuable information and delivers insights, empowering businesses to make data-driven decisions. Curious Thing's capabilities enable organizations to boost service capacity and improve customer engagement. It offers unlimited call summaries, providing concise overviews of interactions via text or email. Designed for businesses of all sizes, Curious Thing's voice AI assistant helps answer business calls, schedule meetings, and respond to frequently asked questions. ​
HalloNeuna:

About

HalloNeuna is a cloud-based AI phone assistant for small businesses, clinics, tradespeople, and hospitality businesses. It answers incoming calls 24/7, handles common questions, and records appointment or reservation requests and messages for follow-up. It can also call a business's own contacts for consent-based callbacks, reminders, confirmations, and surveys, then send call outcomes by SMS or email. The assistant speaks German and English and identifies itself as AI. Plans include a 14-day free trial of up to 60 minutes.
Curious Thing:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
HalloNeuna:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Curious Thing:

Audience

Customer support teams looking for a tool to enhance their service capacity and efficiency through AI-driven voice interactions
HalloNeuna:

Audience

Small businesses that need reliable call answering when they miss calls or are unavailable.
Curious Thing:

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported
HalloNeuna:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported
Curious Thing:

API

Offers API Not Supported
HalloNeuna:

API

Offers API Not Supported
Curious Thing:

Screenshots and Videos

HalloNeuna:

Screenshots and Videos

No images available
Curious Thing:

Pricing

Free
Free Version Supported
Free Trial Not Supported
HalloNeuna:

Pricing

€39/month
Paid plans start at €39/month and range up to €399/month. Plans are billed monthly and can be canceled monthly; included minutes and charges for extra minutes vary by plan. The 14-day free trial includes up to 60 minutes, requires no credit card, and ends automatically. No VAT is charged under the small-business exemption.
Free Version Not Supported
Free Trial Supported
Curious Thing:

Reviews/Ratings

Overall 1.0 / 5
ease 3.0 / 5
features 3.0 / 5
design 3.0 / 5
support 1.0 / 5
HalloNeuna:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Curious Thing:

Pros & Cons from Real Users

Pros

  • If you have too much money and time, you can give it to them.
  • The AI was flawless. It is extremely intelligent, and answers customer questions perfectly. Customer service had been wonderful until they merged with the other company, Trivoni Software.

Cons

  • They made $24 off me and wasted 2 hours of my life. Could not set it up with my phone, never got to use it. Also, they misrepresented what the product would do. I could only have 2 of their offerings even though I received an email saying this: With your current Lucy Professional plan, you will have access to all of this: -An AI agent available 24/7 to answer all your missed calls -Unlimited call summaries sent to you by text and/or email -Removal of Curious Thing branding -Custom message taking to help you qualify leads and capture detailed inquiries on the phone -Answer up to 3 FAQs such as opening hours, business location and product offering -Share important links with callers via text such as booking pages, pricing details, website or email address Don't put your payment info in, they will not refund you. They made $24 off me and wasted 2 hours of my life.
  • I had two free lines with this company and one business line. I changed my business line to a free line last month. I had a notary client come into my office and ask what was wrong with my phone line! I called my business line and a recording stated that “all lines were busy right now!” I cannot imagine how many potential clients I lost because they believed my business was no longer viable or reliable because of my business line being out of operation. I went to my dashboard for my business line and it said my line was “CANCELLED!” I never cancelled my line, obviously, because it’s my business line. It offered to reactivate my line. I clicked on the link and it said the “Free” option was temporarily not available! My only option affordable to me was the “”Professional” service which had changed from $19.00 to $24.00 a month! I paid the $24.00 immediately, as I could not have potential clients unable to reach out to that line for information. Once paid, my $24.00 professional line was miraculously returned to operational. I don’t appreciate the fact that they held my business hostage, requiring me to upgrade from the free service to a $24.00 service, because “free” is no longer an immediate option. They reached out finally today…a month after my inquiry, to tell me that they are discontinuing the “Free Plan,” completely. Yet, their website still shows the “Free Plan,” as “temporarily unavailable.” They used to be a wonderful company with almost always a 24 hour turn around time when contacted by e-mail. Then, they “merged” with another company called, “Trivoni Software.” To be honest, when they announced the merger, I thought, “Oh boy, there goes the free service, and watch the other rates increase!” Little did I know then, that it was exactly what happened. I reached out to their support email, and what used to take, at the very most, 24 hours for a response, took a month to hear back from them, only to say their “Free Plan” was discontinued. I asked why it still says, “temporarily unavailable,” on their website. I received no reply.
Curious Thing:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported
HalloNeuna:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Curious Thing:

Company Information

Curious Thing
Founded: 2018
Australia
curiousthing.io
HalloNeuna:

Company Information

Philipp Primisser
Austria
halloneuna.at
Curious Thing:

Alternatives

HalloNeuna:

Alternatives

No Alternatives
Curious Thing:
Curious Thing:
Curious Thing:
Curious Thing:
Loman.ai

Loman.ai

4.2 out of 5 stars
HalloNeuna:
Curious Thing:

Categories

HalloNeuna:

Categories

Curious Thing:

Integrations

ChatGPT Supported
HalloNeuna:

Integrations

ChatGPT Not Supported
Curious Thing:
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HalloNeuna:
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