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About
Handle all your customer support from one place. Connect with customers via WhatsApp, Facebook, Telegram, email, and web chat via your website. Scale your customer support with chatbots. Reduce costs and response times by automating questions from customers. Turn website visitors into happy customers. Let customers contact you about sales or support queries using their preferred channel. A complete customer service platform that delights customers and drives sales. Respond to customer queries on any of your channels quickly and easily from one dedicated inbox. Automatically route tickets to the right teams for faster resolutions. Save time responding to customer questions with message templates. See what channels your customers prefer, the issues they’re having, and how well you’re serving them. All tickets come into one inbox and then get assigned to teams. Build profiles and save customers from repeating themselves.
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About
EveryChan is a cloud contact center and customer-support platform that brings web chat, email, voice, and social messaging into a shared agent inbox. It supports conversations across channels such as WhatsApp, Facebook Messenger, Telegram, and LINE, with voice calls handled in the same inbox and automatic two-way translation designed to help agents and customers communicate in their preferred languages. Teams can route conversations, manage multiple brands, and use chatbots, voicebots, an AI receptionist, agent copilot, suggested replies, and conversation summaries. The platform is aimed at BPOs and multilingual customer experience teams handling customer interactions across channels and brands. White-label capabilities and integrations with business tools such as HubSpot, Google Workspace, Slack, and GitHub support customized workflows. Pricing and usage limits vary by plan; some AI and voice capabilities may incur usage-based charges.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Businesses searching for a solution to improve and manage their customer service
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Audience
BPOs, multi-brand CX teams, customer support and contact center teams serving multilingual customers
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
$43.67 per month
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$29/agent/month
The Growth plan starts at $29 per agent/month with annual billing. A 14-day free trial is available. AI and voice usage may incur additional charges.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationCue
www.cuedesk.com
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Company InformationEveryChan
United States
everychan.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Live Chat Features
Canned Responses
Not Supported
Customizable Branding
Supported
Geo Targeting
Not Supported
Offline Form
Not Supported
Proactive Chat
Not Supported
Screen Sharing
Not Supported
Third Party Integration
Supported
Transfers / Routing
Supported
Website Visitor Tracking
Not Supported
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Integrations
Facebook Messenger
Supported
Telegram
Supported
WhatsApp
Supported
GitHub
Not Supported
Google Workspace
Not Supported
HubSpot CRM
Not Supported
LINE
Not Supported
Slack
Not Supported
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Integrations
Facebook Messenger
Supported
Telegram
Supported
WhatsApp
Supported
GitHub
Supported
Google Workspace
Supported
HubSpot CRM
Supported
LINE
Supported
Slack
Supported
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