EmeraldISO Travel Solutions
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Related Products
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About
For Chinese tourists, and for more and more tourists from all over the world, Ctrip is its trusted travel platform. Users can make any type of travel booking through Ctrip’s platform, including activities within destinations, weekends Short vacations and short trips, to cross-border tourism and business travel, etc. Ctrip's diversified product and service portfolio cover economic, high-end, customized, boutique and other options, attracting a growing user base of Ctrip both domestically and globally. Ctrip has continuously increased its R&D and investment in artificial intelligence and cloud computing, and its investment in innovative technology has far exceeded that of other similar companies in the world. In terms of service, Ctrip has about 10,000 customer service personnel worldwide, equipped with deep neural network customer service robots and 21 languages of global service capabilities.
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About
Manage your campaigns comprehensively - CRM for the tourism industry with comprehensive campaign management - for better processes, lower costs, and more satisfied customers. Your customers are your potential. Analyze and control your customer relationships – from the initial contact through to bookings and the resulting classification up to customer feedback and follow-up bookings. With Emerald, ISO has developed a CRM system tailored specifically to the needs of the tourism market. Emerald supports the entire process of the tourism value chain – from initial travel advisories to follow-up to the customer getting back for arranging the next trip. And thanks to its modular design, Emerald can be adapted to meet any demand. Also available, iEmerald – the mobile CRM for your sales staff. Optimized business processes in the marketing, sales and service departments. Higher customer loyalty thanks to a better understanding the customers’ needs.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Tourists and travelers seeking a travel platform to book hotels and know about activities and destinations
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Audience
Companies and businesses searching for a solution to manage their campaigns comprehensively
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$500.00/one-time/user
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationCtrip
Founded: 1999
China
pages.ctrip.com/public/ctripab/abctrip.htm
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Company InformationISO Travel Solutions
Founded: 1979
Germany
www.isotravel.com/en/solutions/customer-relationship-management
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Alternatives |
Alternatives |
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Categories |
Categories |
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CRM Features
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
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Integrations
2Subscribe
ASI PMS
Accom Click
Check-Inn PMS
Felix
GIATA
Hostel Mate
Microsoft Outlook
Profitroom Booking Engine
Tashi
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Integrations
2Subscribe
ASI PMS
Accom Click
Check-Inn PMS
Felix
GIATA
Hostel Mate
Microsoft Outlook
Profitroom Booking Engine
Tashi
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