Emerald

Emerald

ISO Travel Solutions
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About

For Chinese tourists, and for more and more tourists from all over the world, Ctrip is its trusted travel platform. Users can make any type of travel booking through Ctrip’s platform, including activities within destinations, weekends Short vacations and short trips, to cross-border tourism and business travel, etc. Ctrip's diversified product and service portfolio cover economic, high-end, customized, boutique and other options, attracting a growing user base of Ctrip both domestically and globally. Ctrip has continuously increased its R&D and investment in artificial intelligence and cloud computing, and its investment in innovative technology has far exceeded that of other similar companies in the world. In terms of service, Ctrip has about 10,000 customer service personnel worldwide, equipped with deep neural network customer service robots and 21 languages ​​of global service capabilities.

About

Manage your campaigns comprehensively - CRM for the tourism industry with comprehensive campaign management - for better processes, lower costs, and more satisfied customers. Your customers are your potential. Analyze and control your customer relationships – from the initial contact through to bookings and the resulting classification up to customer feedback and follow-up bookings. With Emerald, ISO has developed a CRM system tailored specifically to the needs of the tourism market. Emerald supports the entire process of the tourism value chain – from initial travel advisories to follow-up to the customer getting back for arranging the next trip. And thanks to its modular design, Emerald can be adapted to meet any demand. Also available, iEmerald – the mobile CRM for your sales staff. Optimized business processes in the marketing, sales and service departments. Higher customer loyalty thanks to a better understanding the customers’ needs.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Tourists and travelers seeking a travel platform to book hotels and know about activities and destinations

Audience

Companies and businesses searching for a solution to manage their campaigns comprehensively

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$500.00/one-time/user
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Ctrip
Founded: 1999
China
pages.ctrip.com/public/ctripab/abctrip.htm

Company Information

ISO Travel Solutions
Founded: 1979
Germany
www.isotravel.com/en/solutions/customer-relationship-management

Alternatives

Sintesys

Sintesys

ABC Informatic

Alternatives

Categories

Categories

CRM

CRM Features

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Integrations

2Subscribe
ASI PMS
Accom Click
Check-Inn PMS
Felix
GIATA
Hostel Mate
Microsoft Outlook
Profitroom Booking Engine
Tashi

Integrations

2Subscribe
ASI PMS
Accom Click
Check-Inn PMS
Felix
GIATA
Hostel Mate
Microsoft Outlook
Profitroom Booking Engine
Tashi
Claim Ctrip and update features and information
Claim Ctrip and update features and information
Claim Emerald and update features and information
Claim Emerald and update features and information