Csmart Customer Value Management (CVM)Covalense Digital Solutions
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Related Products
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About
Csmart CVM is an AI-powered platform that empowers telecom operators and enterprises to maximize customer lifetime value through data-driven personalization and engagement. It harnesses AI/ML analytics and generative AI to understand behavior, predict needs, and deliver tailored promotions, loyalty rewards, and content across WhatsApp, email, SMS, and more.
Key features include:
Smart rewards & gamification to boost retention
Omnichannel campaigns with personalized offers
Behavioral intelligence for predictive targeting
Campaign precision via AI-driven insights
Configurable loyalty programs for unique customer needs
With seamless integration into CRM/BSS systems, Csmart CVM transforms marketing into a revenue engine—enhancing engagement, reducing churn, and driving sustainable growth.
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About
Cuvama is a customer value discovery and value selling platform that helps B2B teams shift from pitching products to selling measurable business outcomes. It codifies your unique value proposition into a dynamic, expert-guided framework, then equips every seller to run real‑time, collaborative discovery sessions that link individual customer challenges directly to quantifiable impact. Through interactive, customer‑facing business cases, teams can co‑author ROI models, adjust assumptions on the fly, and embed value discussions throughout the sales cycle. Unlike static guides or standalone calculators, Cuvama operates in live conversations, offering contextual prompts, automated linking of pain points to benefits, and seamless handoffs to customer success to reinforce delivered value. Built around five core steps, it captures institutional knowledge, surfaces best practices, and continuously refines messaging based on deal outcomes.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Telecom, CSPs, ISPs, Enterprises
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Audience
B2B sales and customer success teams seeking a solution to uncover customer pain, collaboratively build business cases, and sell on value rather than features
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
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Pricing
No information available.
Custom
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationCovalense Digital Solutions
Founded: 2006
India
covalensedigital.com
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Company InformationCuvama
Founded: 2022
United Kingdom
cuvama.com
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Categories |
Categories |
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Loyalty Management Features
CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label
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Integrations
No info available.
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Integrations
No info available.
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