Cruz RMM vs. XEOX Comparison


Cruz RMM Dorado Software	XEOX	+	+
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About Single Pane-of-glass to automate your customers' IT operations. Cruz Remote Monitoring and Management (RMM) is designed for Managed IT Service Providers (MSPs) to proactively and remotely monitor and manage the IT infrastructure, networks, client endpoints, and computers, from anywhere! Whether you are an MSP looking for ways to enhance your business, or a reseller/VAR breaking into the MSP business, Dorado can help you monitor and manage your environment securely and remotely from a single console. All of this is included in an affordable, easy-to-use, and scalable solution. Dorado Software is a leading provider of resource management, performance monitoring, and service orchestration software to automate cloud operations across converged infrastructure fabrics. Dorado helps operators and IT professionals monitor, configure, and manage converged infrastructures (physical and virtual storage, servers, networking devices), virtualized network functions, and cloud services.	About XEOX is a comprehensive, cloud-based remote management and monitoring solution that includes optimized patch management, integrated remote access, seamless software deployment, IT asset management and more. It allows you to centrally manage the IT landscape of all computers and servers within your organization, and keeps track of inventory and software. XEOX was developed to take IT management to a new level. It is fast, accessible from anywhere and easy to use thanks to our modern user interface. XEOX will save your business money because it cuts down costly help desk calls. It will alert your IT support staff to potential risks so they can be fixed as quickly as possible. Task automation facilitates many routine maintenance tasks, freeing up IT support for more complex jobs.
Platforms Supported Windows Supported Mac Not Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Not Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Managed IT service providers searching for a remote management solution to automate and monitor their customers' IT operations	Audience Businesses seeking for a cloud based remote management and monitoring tool
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $1350 Cruz is licensed as a subscription. Perpetual licenses are also available. Free Version Not Supported Free Trial Supported	Pricing $1,5 per month Based on usage Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 4.5 / 5 ease 3.0 / 5 features 4.5 / 5 design 3.5 / 5 support 5.0 / 5 Read all reviews
	Pros & Cons from Real Users Pros The customer service is very helpful. Since I had a few questions about XEOX and had a few problems using it at first, I contacted them and they replied very fast and were very friendly. Since using XEOX my work was cut down a lot, which allowed me to work on other things I. The price is good and a XEOX is also beginner friendly, apart from the confusing interface. The perfect time manage update from all Server, over the air on all locations. Windows Azur Integration. CMDB for all Devices. Cons XEOX has a lot of things you can do and some of them are not very obvious at first. It is confusing but after you get to know it, it's very helpful. No daily email about Patch status (it’s only in the Dashboard).
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information Dorado Software Founded: 1999 United States resources.doradosoftware.com/cruz-rmm	Company Information XEOX Founded: 2001 Austria www.xeox.com
Alternatives MSP360 RMM MSP360	Alternatives Cruz Operations Center (CruzOC) Dorado Software
Cruz Operations Center (CruzOC) Dorado Software	NinjaOne
Cruz Wireless Controller Dorado Software	N-able N‑central N-able
AdRem NetCrunch AdRem Software	Cloudaware
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Categories CMDB Supported Configuration Management Supported Data Center Management Supported Endpoint Management Supported Hardware Monitoring Supported IT Asset Management Supported IT Infrastructure Monitoring Supported IT Management Supported Network Mapping Supported Network Monitoring Supported Network Troubleshooting Supported RMM Supported	Categories Cloud Monitoring Supported CMDB Supported IT Asset Management Supported IT Infrastructure Monitoring Supported Patch Management Supported RMM Supported
CMDB Features Change Management Supported Configuration Management Supported Data Visualization Supported Device Auto Discovery Supported Impact Management Not Supported IT Asset Management Supported License Management Supported Performance Management Supported Relationship Mapping Supported IT Asset Management Features Asset Tracking Supported Audit Management Supported Compliance Management Supported Configuration Management Supported Contract/License Management Not Supported Cost Tracking Not Supported Depreciation Management Not Supported Inventory Management Supported IT Service Management Supported Maintenance Management Supported Procurement Management Not Supported Requisition Management Not Supported Supplier Management Not Supported IT Infrastructure Monitoring Features Alerts / Notifications Supported Application Monitoring Supported Bandwidth Monitoring Supported Capacity Planning Supported Configuration Change Management Supported Data Movement Monitoring Not Supported Health Monitoring Supported Multi-Platform Support Supported Performance Monitoring Supported Point-in-Time Visibility Supported Reporting / Analytics Supported Virtual Machine Monitoring Supported RMM Features Deployment Management Supported For MSPs Supported IT Asset Management Supported Mobile Access Not Supported Network Monitoring Supported Patch Management Supported Real-time Alerts Supported Remediation Management Supported Show More Features Configuration Management Features Access Control / Permissions Supported Application Deployment Supported Automated Provisioning Supported Infrastructure Automation Supported Node Management Supported Orchestration Supported Reporting Analytics / Visualization Supported Task Management Supported Data Center Management Features Audit Trail Supported Behavior-Based Acceleration Not Supported Cross Reference System Supported Device Auto Discovery Supported Diagnostic Testing Supported Import / Export Data Supported JCL Management Supported Multi-Platform Supported Multi-User Supported Power Management Not Supported Sarbanes-Oxley Compliance Supported IT Management Features Capacity Monitoring Supported Compliance Management Supported Event Logs Supported Hardware Inventory Supported IT Budgeting Not Supported License Management Supported Patch Management Supported Remote Access Supported Scheduling Supported Software Inventory Supported User Activity Monitoring Supported Network Mapping Features Color Codes / Icons Supported Compliance Management Supported Device Auto Discovery Supported Hierarchical Mapping Supported Location-Based Mapping Not Supported Map Exporting Supported On-Demand Mapping Supported Reporting/Analytics Supported Self-Updating Maps Supported Web Traffic Reporting Not Supported Network Monitoring Features Bandwidth Monitoring Supported Baseline Manager Supported Diagnostic Tools Supported Internet Usage Monitoring Not Supported IP Address Monitoring Supported Real Time Analytics Supported Resource Management Supported Server Monitoring Supported SLA Monitoring Supported Uptime Monitoring Supported Web Traffic Reporting Not Supported Network Troubleshooting Features Alerts / Escalation Supported Bandwidth Troubleshooting Supported Change Management Supported Configuration Management Supported Connectivity Management Supported Data Visualization Supported Historical Audit Supported Mobile Network Troubleshooting Supported Network Analysis Supported Network Monitoring Supported	CMDB Features Change Management Supported Configuration Management Supported Data Visualization Supported Device Auto Discovery Supported Impact Management Not Supported IT Asset Management Supported License Management Not Supported Performance Management Not Supported Relationship Mapping Supported IT Asset Management Features Asset Tracking Supported Audit Management Not Supported Compliance Management Not Supported Configuration Management Not Supported Contract/License Management Not Supported Cost Tracking Not Supported Depreciation Management Not Supported Inventory Management Supported IT Service Management Not Supported Maintenance Management Not Supported Procurement Management Not Supported Requisition Management Not Supported Supplier Management Not Supported IT Infrastructure Monitoring Features Alerts / Notifications Supported Application Monitoring Supported Bandwidth Monitoring Not Supported Capacity Planning Not Supported Configuration Change Management Supported Data Movement Monitoring Not Supported Health Monitoring Supported Multi-Platform Support Not Supported Performance Monitoring Not Supported Point-in-Time Visibility Not Supported Reporting / Analytics Supported Virtual Machine Monitoring Not Supported RMM Features Deployment Management Supported For MSPs Supported IT Asset Management Supported Mobile Access Supported Network Monitoring Supported Patch Management Supported Real-time Alerts Supported Remediation Management Not Supported Show More Features Patch Management Features Alerts/Notifications Supported Automatic Approval Not Supported Automatic Patch Deployment Supported Automatic Scans Supported Compliance Management Supported Custom Patches Supported Dashboard Supported Network Wide Management Not Supported Patch Prioritization Supported Patch Testing Supported Remote Access/Control Supported Vulnerability Scanning Supported
Integrations AnyDesk Not Supported Cruz Fabric Controller Supported Cruz IoT Device Director Supported Cruz Operations Center (CruzOC) Supported Cruz Software Lifecycle Orchestrator Supported Cruz Wireless Controller Supported CruzLog Supported CruzNow Supported Getscreen.me Not Supported Jira Not Supported Mattermost Not Supported Microsoft Teams Not Supported Slack Not Supported TeamViewer Not Supported Show More Integrations View All 7 Integrations	Integrations AnyDesk Supported Cruz Fabric Controller Not Supported Cruz IoT Device Director Not Supported Cruz Operations Center (CruzOC) Not Supported Cruz Software Lifecycle Orchestrator Not Supported Cruz Wireless Controller Not Supported CruzLog Not Supported CruzNow Not Supported Getscreen.me Supported Jira Supported Mattermost Supported Microsoft Teams Supported Slack Supported TeamViewer Supported Show More Integrations View All 7 Integrations
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