Cruz RMM vs. Site24x7 Comparison


Cruz RMM Dorado Software	Site24x7 ManageEngine	+	+
Learn More Update Features	Learn More Update Features	Add To Compare	Add To Compare


		Related Products AdRem NetCrunch NetCrunch is a powerful, scalable, all-in-one network monitoring system built for modern IT environments. It supports agentless monitoring of thousands of devices, covering SNMP, servers, virtualization (VMware, Hyper-V), cloud (AWS, Azure, GCP), traffic flows (NetFlow, sFlow), logs, and custom data via REST or scripts. With 670+ monitoring packs and dynamic views, it automates discovery, configuration, alerting, and automates self-healing actions for efficient remote remediation in response to alerts. Its node-based licensing eliminates sensor sprawl and complexity, providing a clear, cost-effective path to scale. Real-time dashboards, policy-driven setup, advanced alert tuning and 40+ alert actions including remote script execution, service restart, process kill or device reboot-make NetCrunch ideal for organizations replacing legacy tools like PRTG, SolarWinds, or WhatsUp Gold. Fast to deploy and future-proof. Can be installed on-prem, self-hosted in the cloud, or mixed. 158 Ratings Visit Website Auvik Auvik's cloud-based network monitroing and management software gives you instant insight into the networks you manage, and automates complex and time-consuming network tasks. You get complete network visibility and control. Real-time network mapping & inventory means you'll always know exactly whats where, even as your users move. Automated config backup & restore on network devices means you'll mitigate network risk with no manual effort. And deep network traffic insights is a game changer. Whether you are a corporate IT professional or a Managed Service Provider, Auvik has a simple, out of the box solution for you and your team that only take minutes to deploy. 673 Ratings Visit Website Domotz Domotz is an IT Infrastructure Monitoring and Management Software on a mission to provide all service providers, MSPs, integrators, and enterprises with affordable network monitoring software that enables you to work smarter, build customer loyalty, and solve problems faster than ever. Domotz enables the complete solution to cost-effectively manage and monitor your customers’ networks with a plug-and-play setup, a friendly UX, and a comprehensive feature set accessible from any desktop browser or mobile device. Monitor any network and IT infrastructure with our powerful, affordable, user-friendly network monitoring software. All the features you need to manage and monitor your IT infrastructure proactively. 285 Ratings Visit Website Atera Atera, the first and only Agentic AI platform for IT management, offers IT teams and MSPs a digital workforce of AI agents to preemptively and autonomously manage their entire IT operations. Its all-in-one platform combines RMM, helpdesk, ticketing, and automation to reduce downtime, improve SLAs, and free IT teams to focus on strategic work over mundane tasks. At the core of Atera’s platform are two powerful AI agents built to enhance every layer of IT operations. AI Copilot helps technicians troubleshoot devices, run diagnostics, and generate actionable solutions in real time. IT Autopilot delivers 24/7/365, autonomously resolving Tier-1 issues and reducing IT workload by up to 40%. It acts like a personal AI technician for every employee, freeing your team to focus on what really matters. Trusted by 13K+ customers in over 120 countries, Atera scales with your needs while maintaining the highest security and compliance standards. 2,094 Ratings Visit Website NinjaOne NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience to work faster, smarter, and easier while IT teams modernize and improve efficiency. NinjaOne is a Leader in the Gartner Magic Quadrant for Endpoint Management Tools. The company is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years. 5,368 Ratings Visit Website JDisc Discovery JDisc Discovery is a comprehensive network inventory and IT asset management solution designed to help organizations gain clear, up-to-date visibility into their IT environment. It automatically scans and maps devices across the network, including servers, workstations, virtual machines, and network hardware, to create a detailed inventory of all connected assets. This includes critical information such as hardware configurations, software installations, patch levels, and relationshipots between devices. One of the standout features of JDisc Discovery is its agentless discovery process, meaning it does not require the installation of any software on individual devices, reducing deployment time and minimizing network impact. It supports a wide range of protocols (e.g., SNMP, SSH, WMI) to gather data, making it compatible with diverse IT environments, whether they are Windows, Linux, or Unix-based. 27 Ratings Visit Website NetBrain NetBrain pioneers Agentic NetOps, delivering autonomous network operations through AI agents that diagnose, decide, and act with full network context. NetBrain serves approximately one third of the Fortune 100 and Fortune 500 across the most complex enterprise networks in the world, with offices in Boston, London, Munich, Hyderabad, Beijing, and Toronto. 274 Ratings Visit Website SuperOps SuperOps is the AI-native unified platform for modern MSPs and internal IT teams. It replaces the typical four-to-six-tool IT operations stack - PSA, RMM, helpdesk, MDM, asset tracking, network monitoring, patch management and IT documentation - with a single, built-as-one platform on a shared data layer. That architectural choice is what makes the rest of the platform work, particularly its agentic AI. Monica AI, SuperOps' intelligence layer, was designed alongside the platform from day one. It triages tickets, surfaces patch and CVE risks, drafts worklogs, suggests knowledge base articles, and increasingly handles fully autonomous workflows for routine work. SuperOps supports Windows, macOS, Linux, iOS, iPadOS and Android, integrates with the IT and MSP ecosystem (Slack, Teams, Azure AD, Okta, QuickBooks, Xero, Bitdefender, SentinelOne and more), and bundles Splashtop and ISL Online remote access free. Transparent pricing, fast deployment, founder-led product investment. 223 Ratings Visit Website PathSolutions TotalView PathSolutions TotalView network monitoring and troubleshooting software bridges the gap between NETWORK MONITORING and TROUBLESHOOTING RESOLUTION telling you WHEN, WHERE and WHY network errors occur. PathSolutions TotalView continuously monitors and tracks the performance of every device and every link in your entire network, going deeper than other solutions by collecting error counters, performance data, configuration information and connectedness. A built-in heuristics engine analyzes all of this information to produce plain-English answers to problems. This means that complex problems can be solved by junior level engineers leaving the senior level engineers to work on more strategic level projects. The core product includes everything needed to run a perfectly healthy network: Configuration management, server monitoring, cloud service monitoring, IPAM, NetFlow, path mapping, and diagramming. Get Total Network Visibility on your network and solve more problems faster. 43 Ratings Visit Website Addigy Addigy is the the only Apple Device Management platform that lets IT admins manage Apple devices in real-time, including macOS, iOS, iPadOS and tvOS devices. Our cloud-based multi-tenant platform combines MDM with live agent capabilities to manage and secure your Apple ecosystem — whether you’re managing 100 devices or 10,000. Addigy Guarantees Your Apple Success! How? Let us show you: • Real-time monitoring and management of all your Apple devices. • Secure user onboarding, fully automated. Deploy a new Mac in less than 5 minutes. • Custom compliance support to enforce policies for both groups and individual devices. • Easy software updates. Report, configure, and deploy all OS and third-party software updates. • Instant remote access to macOS devices for fast troubleshooting and issue resolution. Everything your team needs for optimal Apple management—and nothing you don’t. 261 Ratings Visit Website
About Single Pane-of-glass to automate your customers' IT operations. Cruz Remote Monitoring and Management (RMM) is designed for Managed IT Service Providers (MSPs) to proactively and remotely monitor and manage the IT infrastructure, networks, client endpoints, and computers, from anywhere! Whether you are an MSP looking for ways to enhance your business, or a reseller/VAR breaking into the MSP business, Dorado can help you monitor and manage your environment securely and remotely from a single console. All of this is included in an affordable, easy-to-use, and scalable solution. Dorado Software is a leading provider of resource management, performance monitoring, and service orchestration software to automate cloud operations across converged infrastructure fabrics. Dorado helps operators and IT professionals monitor, configure, and manage converged infrastructures (physical and virtual storage, servers, networking devices), virtualized network functions, and cloud services.	About ManageEngine Site24x7 is a comprehensive observability and monitoring solution designed to help organizations effectively manage their IT environments. It offers monitoring for back-end IT infrastructure deployed on-premises, in the cloud, in containers, and on virtual machines. It ensures a superior digital experience for end users by tracking application performance and providing synthetic and real user insights. It also analyzes network performance, traffic flow, and configuration changes, troubleshoots application and server performance issues through log analysis, offers custom plugins for the entire tech stack, and evaluates real user usage. Whether you're an MSP or a business aiming to elevate performance, Site24x7 provides enhanced visibility, optimization of hybrid workloads, and proactive monitoring to preemptively identify workflow issues using AI-powered insights. Monitoring the end-user experience is done from more than 130 locations worldwide.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Managed IT service providers searching for a remote management solution to automate and monitor their customers' IT operations	Audience SMBs to mid-large enterprises
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $1350 Cruz is licensed as a subscription. Perpetual licenses are also available. Free Version Free Trial	Pricing $9.00/month Site24x7 pricing is based on number of monitors (Hosts/Servers) and not on metrics. Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 4.9 / 5 ease 4.5 / 5 features 4.7 / 5 design 4.5 / 5 support 4.7 / 5 Read all reviews
	Pros & Cons from Real Users Pros Monitors websites, servers, networks, apps, logs, and cloud resources from one platform. One tool covers infra, app performance, and user experience. Pre-built thresholds for things like CPU, memory, latency. Alerting via email, SMS, push, integrations (Slack, Teams, Webhooks). Built-in AWS / Azure / GCP monitoring. Also does on-prem servers/VMs and container metrics. 1. True Full‑Stack Monitoring in One Platform 2. Cloud‑Native and Easy to Deploy 3. Excellent Website & Synthetic Monitoring 4. Comprehensive Cloud Monitoring 5. Cost‑Effective Compared to Enterprise Observability Tools Site24x7 offers robust, all-in-one monitoring for websites, servers, networks, applications, and cloud resources. The dashboards are intuitive and customizable, making it easy to track uptime, performance metrics, and user experience from a single pane. It provides proactive alerting with flexible notification options, detailed SLA-oriented reports, and multi-region synthetic monitoring. The broad range of integrations (APM, logs, cloud services, containers) and mobile app support make it suitable for both small teams and large enterprises. Site24x7 provides complete visibility across servers, network devices, applications, and cloud environments from a single dashboard. The alerting system is reliable and helps detect issues early, reducing downtime. It supports multiple monitoring types like infrastructure, APM, and website monitoring, making it suitable for modern IT environments. The interface is user-friendly, and reports are detailed, which helps in performance analysis and SLA tracking. Site24x7's full-stack monitoring platform is remarkably user-friendly. It has been a reliable tool for keeping tabs on our IT infrastructure's health and performance. The customizable alerts are a game-changer for timely issue resolution. Cons Default thresholds may trigger too many alerts initially. Need tuning for noise-free ops. Tons of features means lots of panels. Some metrics can be hidden under menus. High‑frequency polling may impact performance if not configured carefully. Strong for monitoring, but lacks some of the deep AI‑driven analytics and automated root‑cause capabilities found in premium observability platforms. Good for basic log collection and search, but lacks deeper analytics and correlation features found in full SIEM or log‑analytics platforms. The vast number of features can be overwhelming for beginners, and initial configuration may take time to tailor alerts and dashboards. Some advanced analytical features and custom reports might require higher-tier plans. Pricing can be on the higher side for smaller teams when scaling out monitoring for many resources. While Site24x7 offers many features, the initial setup and configuration can be time-consuming for new users. Some advanced monitoring options require additional add-ons, which can increase overall cost. The interface may feel slightly complex when managing large environments, and fine-tuning alerts sometimes requires extra effort to avoid unnecessary notifications. You can set up custom alerts based on specific thresholds and conditions, ensuring that you are only notified of critical issues.
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Dorado Software Founded: 1999 United States resources.doradosoftware.com/cruz-rmm	Company Information ManageEngine Founded: 2006 India www.site24x7.com
Alternatives MSP360 RMM MSP360	Alternatives Overmonitor Unistellar Industries, LLC
Cruz Operations Center (CruzOC) Dorado Software	Uptime.com
Cruz Wireless Controller Dorado Software	UptimeRobot
AdRem NetCrunch AdRem Software	Datadog
Netreo View All	AdRem NetCrunch AdRem Software View All
Categories CMDB Configuration Management Data Center Management Endpoint Management Hardware Monitoring IT Asset Management IT Infrastructure Monitoring IT Management Network Mapping Network Monitoring Network Troubleshooting RMM	Categories AIOps API Monitoring Application Dependency Mapping Application Performance Monitoring (APM) Cloud Management Cloud Monitoring Cron Job Monitoring Database Monitoring DevOps Digital Experience Monitoring DNS Monitoring Incident Management IP Scanners IT Infrastructure Monitoring Log Analysis Log Management MSP Network Configuration Network Mapping Network Monitoring Network Traffic Analysis (NTA) Observability RMM Server Management Server Monitoring SNMP Monitoring System Monitoring VoIP Monitoring Website Monitoring
IT Infrastructure Monitoring Features Alerts / Notifications Application Monitoring Bandwidth Monitoring Capacity Planning Configuration Change Management Data Movement Monitoring Health Monitoring Multi-Platform Support Performance Monitoring Point-in-Time Visibility Reporting / Analytics Virtual Machine Monitoring Network Mapping Features Color Codes / Icons Compliance Management Device Auto Discovery Hierarchical Mapping Location-Based Mapping Map Exporting On-Demand Mapping Reporting/Analytics Self-Updating Maps Web Traffic Reporting Network Monitoring Features Bandwidth Monitoring Baseline Manager Diagnostic Tools Internet Usage Monitoring IP Address Monitoring Real Time Analytics Resource Management Server Monitoring SLA Monitoring Uptime Monitoring Web Traffic Reporting RMM Features Deployment Management For MSPs IT Asset Management Mobile Access Network Monitoring Patch Management Real-time Alerts Remediation Management Show More Features CMDB Features Change Management Configuration Management Data Visualization Device Auto Discovery Impact Management IT Asset Management License Management Performance Management Relationship Mapping Configuration Management Features Access Control / Permissions Application Deployment Automated Provisioning Infrastructure Automation Node Management Orchestration Reporting Analytics / Visualization Task Management Data Center Management Features Audit Trail Behavior-Based Acceleration Cross Reference System Device Auto Discovery Diagnostic Testing Import / Export Data JCL Management Multi-Platform Multi-User Power Management Sarbanes-Oxley Compliance IT Asset Management Features Asset Tracking Audit Management Compliance Management Configuration Management Contract/License Management Cost Tracking Depreciation Management Inventory Management IT Service Management Maintenance Management Procurement Management Requisition Management Supplier Management IT Management Features Capacity Monitoring Compliance Management Event Logs Hardware Inventory IT Budgeting License Management Patch Management Remote Access Scheduling Software Inventory User Activity Monitoring Network Troubleshooting Features Alerts / Escalation Bandwidth Troubleshooting Change Management Configuration Management Connectivity Management Data Visualization Historical Audit Mobile Network Troubleshooting Network Analysis Network Monitoring	IT Infrastructure Monitoring Features Alerts / Notifications Application Monitoring Bandwidth Monitoring Capacity Planning Configuration Change Management Data Movement Monitoring Health Monitoring Multi-Platform Support Performance Monitoring Point-in-Time Visibility Reporting / Analytics Virtual Machine Monitoring Network Monitoring Features Bandwidth Monitoring Baseline Manager Diagnostic Tools Internet Usage Monitoring IP Address Monitoring Real Time Analytics Resource Management Server Monitoring SLA Monitoring Uptime Monitoring Web Traffic Reporting RMM Features Deployment Management For MSPs IT Asset Management Mobile Access Network Monitoring Patch Management Real-time Alerts Remediation Management Show More Features Application Performance Monitoring (APM) Features Baseline Manager Diagnostic Tools Full Transaction Diagnostics Performance Control Resource Management Root-Cause Diagnosis Server Performance Trace Individual Transactions Cloud Management Features Access Control Billing & Provisioning Capacity Analytics Cost Management Demand Monitoring Multi-Cloud Management Performance Analytics SLA Management Supply Monitoring Workflow Approval Log Management Features Archiving Audit Trails Compliance Reporting Consolidation Data Visualization Event Logs Network Logs Remediation Syslogs Thresholds Web Logs MSP Features Backup Management Billing & Invoicing CRM Dashboard Help Desk Issue Management Live Chat Patch Management Privileged Access Management (PAM) Project Management Remote Access Remote Systems Monitoring Scheduling Server Management Features CPU Monitoring Credential Management Database Servers Email Monitoring Event Logs History Tracking Patch Management Scheduling User Activity Monitoring Virtual Machine Monitoring System Monitoring Features Alerts / Notifications Antivirus Management Data Backup / Recovery Device Monitoring Inventory Management Patch Management Policy-based Automation Remote Monitoring Reporting / Analytics Risk Analysis Server Monitoring Service Configuration Management Website Monitoring Features Availability Testing Event Logs Event-Based Notifications FTP Monitoring Mail Server Monitoring Maintenance Scheduling Performance Metrics Real Time Monitoring Transaction Monitoring Uptime Reporting
Integrations 6clicks APIANT Akitra Andromeda Clarity Security Cruz Fabric Controller Cruz Wireless Controller CruzLog CruzNow Jira MainWP Opsgenie PagerTree Parny ServiceNow Signal9 Stackreaction StatusHub Trelica Zapier Zenduty Show More Integrations View All 7 Integrations	Integrations 6clicks APIANT Akitra Andromeda Clarity Security Cruz Fabric Controller Cruz Wireless Controller CruzLog CruzNow Jira MainWP Opsgenie PagerTree Parny ServiceNow Signal9 Stackreaction StatusHub Trelica Zapier Zenduty Show More Integrations View All 34 Integrations
Claim Cruz RMM and update features and information Claim Cruz RMM and update features and information	Claim Site24x7 and update features and information Claim Site24x7 and update features and information