Cruz Operations Center (CruzOC) vs. SmartDeploy Comparison


Cruz Operations Center (CruzOC) Dorado Software	SmartDeploy	+	+
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About CruzOC is a scalable multi-vendor network management and IT operations tool for robust yet easy-to-use netops. Key features of CruzOC’s integrated and automated management include performance monitoring, configuration management, and lifecycle management for 1000s of vendors and converging technologies. With CruzOC, administrators have implicit automation to control their data center operations and critical resources, improve network and service quality, accelerate network and service deployments, and lower operating costs. The result is comprehensive and automated problem resolution from a single-pane-of-glass. Cruz Monitoring & Management. NMS, monitoring & analytics -- health, NPM, traffic, log, change. Automation & configuration management -- compliance, security, orchestration, provisioning, patch, update, configuration, access control. Automated deployment -- auto-deploy, ZTP, remote deploy. Deployments available on-premise and from the cloud.	About SmartDeploy is a leading provider of modern endpoint management solutions. With a flexible layered architecture, IT can achieve centralized, single-image management to support 50 - 50,000 endpoints. SmartDeploys award-winning technology combines the best of progressive solutions like SCCM, centralized solutions like VDI and legacy imaging solutions like Ghost, without the common drawbacks. More than 3,000 organizations trust SmartDeploy to deploy and manage their end user devices. With over 1500 ready-to-use driver packs from top manufacturers, SmartDeploy helps streamline your disk cloning for remote and in-house employees.
Platforms Supported Windows Supported Mac Not Supported Linux Supported Cloud Supported On-Premises Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience IT professionals searching for a multi-vendor network management and IT operations tool	Audience IT teams that manage 50 to 50,000 Windows machines
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $1350 CruzOC offers subscription-based and perpetual pricing. Free Version Not Supported Free Trial Supported	Pricing $1020/50 machines Free, fully-functioning trial is available at the download on our website. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 4.7 / 5 ease 4.7 / 5 features 4.6 / 5 design 4.5 / 5 support 4.7 / 5 Read all reviews
	Pros & Cons from Real Users Pros -Very easy to deploy images across various machines despite hardware differences. -Extremely easy to set up and use. -Driver packs are updated with almost all models. -The cloud deploying option is wonderful. -1 month trial with all features -Customer service and Sales teams are very helpful and supportive. - Easy to learn and use for imaging units. - Cloud integration allows us to image units in the filed, where we could not before. - Application Packs are very handy for rolling out software quickly. - And Platform Packs make sure we have the latest drivers and firmware on a newly imaged unit as well as a unit already deployed. Setup process was very easy and quick. Their site has tons of documentation and videos on how to get the product setup. Smart deploy cut down our imaging and setup times to a fifth of what it was before. Combined with WDS our imaging process from start to finish takes 15 minutes. Driver packs make deployment easy. Single gold image is all that is needed. Easy to customize answer file. Easy to create application packs. • Quick Golden Image Setup • Easy to Deploy local or Remote • No more manual Sysprep • Mgmt. of all machines in once location • Driver Packs deploy with EASE!!!! Cons -The user interface needs an update I guess. It looks a bit old-fashioned. -Lack of proper documentation. -Deploying your Anti Virus through your golden image is a little bit challenging. - No Single Management console if you have multiple servers as deployment servers (This feature was not available and was disclosed when we purchased). - Also no sync option for when you update an image to push it to a multiple server deployment setup (Really wish this were an option). - Custom Application Packs are a little tricky to build (But can be done). - Not ALL Platform Packs are the latest available drivers and firmware (But for the most part they are). Wish there was a way for multiple admins to be signed into SD at once on the same server. Nothing really. Would like more available pre-packaged apps. • More Built in Application Packs • No Cloud Mgmt. Tool (Hopeful in coming releases)
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information Dorado Software Founded: 1998 United States www.doradosoftware.com/products/Cruz.htm	Company Information SmartDeploy Founded: 2008 United States www.smartdeploy.com
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Categories Application Performance Monitoring (APM) Supported CMDB Supported Configuration Management Supported Data Center Backup Supported Data Center Management Supported DevOps Supported Hardware Monitoring Supported Hyperconverged Infrastructure (HCI) Supported IT Alerting Supported IT Asset Management Supported IT Infrastructure Monitoring Supported IT Management Supported Network Access Control (NAC) Supported Network Configuration Supported Network Management Supported Network Mapping Supported Network Monitoring Supported Network Troubleshooting Supported Patch Management Supported RMM Supported Server Management Supported Server Monitoring Supported Software Asset Management (SAM) Supported Software-Defined Networking Supported System Monitoring Supported Virtualization Supported	Categories Disk Cloning Supported Disk Imaging Supported Endpoint Management Supported IT Asset Management Supported IT Management Supported Software Asset Management (SAM) Supported Software Deployment Supported
IT Asset Management Features Asset Tracking Supported Audit Management Supported Compliance Management Supported Configuration Management Supported Contract/License Management Not Supported Cost Tracking Not Supported Depreciation Management Not Supported Inventory Management Supported IT Service Management Supported Maintenance Management Not Supported Procurement Management Not Supported Requisition Management Not Supported Supplier Management Not Supported IT Management Features Capacity Monitoring Supported Compliance Management Supported Event Logs Supported Hardware Inventory Supported IT Budgeting Not Supported License Management Not Supported Patch Management Supported Remote Access Supported Scheduling Supported Software Inventory Supported User Activity Monitoring Supported Show More Features Application Performance Monitoring (APM) Features Baseline Manager Supported Diagnostic Tools Supported Full Transaction Diagnostics Not Supported Performance Control Supported Resource Management Supported Root-Cause Diagnosis Not Supported Server Performance Supported Trace Individual Transactions Not Supported CMDB Features Change Management Supported Configuration Management Supported Data Visualization Supported Device Auto Discovery Supported Impact Management Supported IT Asset Management Supported License Management Not Supported Performance Management Supported Relationship Mapping Supported Configuration Management Features Access Control / Permissions Supported Application Deployment Not Supported Automated Provisioning Supported Infrastructure Automation Supported Node Management Supported Orchestration Supported Reporting Analytics / Visualization Supported Task Management Supported Data Center Backup Features Continuous Data Protection Not Supported Deduplication Not Supported Encryption Supported File Archival Supported File Compression Supported Platform Agnostic Supported Regular Snapshots Not Supported Reporting / Analytics Supported Data Center Management Features Audit Trail Supported Behavior-Based Acceleration Not Supported Cross Reference System Not Supported Device Auto Discovery Supported Diagnostic Testing Supported Import / Export Data Supported JCL Management Not Supported Multi-Platform Supported Multi-User Supported Power Management Supported Sarbanes-Oxley Compliance Supported DevOps Features Approval Workflow Supported Dashboard Supported KPIs Supported Policy Management Supported Portfolio Management Not Supported Prioritization Supported Release Management Not Supported Timeline Management Not Supported Troubleshooting Reports Supported IT Alerting Features Alert Noise Reduction Supported Alert Routing Supported Dynamic Notifications Supported Enriched Incident Context Supported Escalation Policies Supported Incident History Audit Supported Multi-User Alerting Supported Multiple Alert Types Supported On-Call Management Not Supported Rich HTML Email Notifications Supported IT Infrastructure Monitoring Features Alerts / Notifications Supported Application Monitoring Supported Bandwidth Monitoring Supported Capacity Planning Supported Configuration Change Management Supported Data Movement Monitoring Not Supported Health Monitoring Supported Multi-Platform Support Supported Performance Monitoring Supported Point-in-Time Visibility Supported Reporting / Analytics Supported Virtual Machine Monitoring Supported Network Access Control (NAC) Features Authentication Not Supported Authorization Supported Automated Hotfix / Updates Supported Centralized Policy Management Supported Dashboard Supported Device Auto-Provisioning Supported Device Self-Registration Supported Posture Assessment Not Supported Quarantine / Remediation Not Supported Secure Guest Access Not Supported Network Mapping Features Color Codes / Icons Supported Compliance Management Supported Device Auto Discovery Supported Hierarchical Mapping Supported Location-Based Mapping Supported Map Exporting Supported On-Demand Mapping Supported Reporting/Analytics Supported Self-Updating Maps Supported Web Traffic Reporting Not Supported Network Monitoring Features Bandwidth Monitoring Supported Baseline Manager Supported Diagnostic Tools Supported Internet Usage Monitoring Supported IP Address Monitoring Supported Real Time Analytics Supported Resource Management Supported Server Monitoring Supported SLA Monitoring Supported Uptime Monitoring Supported Web Traffic Reporting Not Supported Network Troubleshooting Features Alerts / Escalation Supported Bandwidth Troubleshooting Supported Change Management Supported Configuration Management Supported Connectivity Management Supported Data Visualization Supported Historical Audit Supported Mobile Network Troubleshooting Not Supported Network Analysis Supported Network Monitoring Supported Patch Management Features Alerts/Notifications Supported Automatic Approval Supported Automatic Patch Deployment Supported Automatic Scans Supported Compliance Management Supported Custom Patches Supported Dashboard Supported Network Wide Management Supported Patch Prioritization Supported Patch Testing Supported Remote Access/Control Supported Vulnerability Scanning Not Supported RMM Features Deployment Management Supported For MSPs Supported IT Asset Management Supported Mobile Access Not Supported Network Monitoring Supported Patch Management Supported Real-time Alerts Supported Remediation Management Supported Server Management Features CPU Monitoring Supported Credential Management Supported Database Servers Supported Email Monitoring Not Supported Event Logs Supported History Tracking Supported Patch Management Supported Scheduling Supported User Activity Monitoring Not Supported Virtual Machine Monitoring Supported System Monitoring Features Alerts / Notifications Supported Antivirus Management Not Supported Data Backup / Recovery Supported Device Monitoring Supported Inventory Management Supported Patch Management Supported Policy-based Automation Supported Remote Monitoring Supported Reporting / Analytics Supported Risk Analysis Not Supported Server Monitoring Supported Service Configuration Management Supported Virtualization Features Archiving & Retention Supported Capacity Monitoring Supported Data Mobility Not Supported Desktop Virtualization Not Supported Disaster Recovery Not Supported Namespace Management Not Supported Performance Management Supported Version Control Supported Virtual Machine Monitoring Supported	IT Asset Management Features Asset Tracking Supported Audit Management Not Supported Compliance Management Not Supported Configuration Management Supported Contract/License Management Not Supported Cost Tracking Not Supported Depreciation Management Not Supported Inventory Management Not Supported IT Service Management Supported Maintenance Management Supported Procurement Management Not Supported Requisition Management Not Supported Supplier Management Not Supported IT Management Features Capacity Monitoring Not Supported Compliance Management Not Supported Event Logs Not Supported Hardware Inventory Supported IT Budgeting Not Supported License Management Not Supported Patch Management Supported Remote Access Not Supported Scheduling Supported Software Inventory Not Supported User Activity Monitoring Not Supported Show More Features Disk Imaging Features Backup Scheduling Not Supported Bare-Metal Restore Not Supported Compression Not Supported Differential Backup Not Supported Disk Cloning Supported Encryption Not Supported Image Deployment Supported Incremental Backup Not Supported Web Access / Restoration Not Supported
Integrations Box Not Supported Contrail Networking Supported Cruz IoT Device Director Supported Cruz RMM Supported Cruz Software Lifecycle Orchestrator Supported Cruz Wireless Controller Supported CruzLog Supported CruzNow Supported Dell EMC VxRail Supported Dropbox Not Supported Google Drive Not Supported Liferay DXP Supported Microsoft Azure Supported Microsoft Hyper-V Supported Microsoft OneDrive Not Supported ServiceNow Supported Swagger Supported VMware vCenter Supported VeloCloud SD-WAN Supported Show More Integrations View All 20 Integrations	Integrations Box Supported Contrail Networking Not Supported Cruz IoT Device Director Not Supported Cruz RMM Not Supported Cruz Software Lifecycle Orchestrator Not Supported Cruz Wireless Controller Not Supported CruzLog Not Supported CruzNow Not Supported Dell EMC VxRail Not Supported Dropbox Supported Google Drive Supported Liferay DXP Not Supported Microsoft Azure Not Supported Microsoft Hyper-V Not Supported Microsoft OneDrive Supported ServiceNow Not Supported Swagger Not Supported VMware vCenter Not Supported VeloCloud SD-WAN Not Supported Show More Integrations View All 4 Integrations
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