Crunchtime Host vs. Tock Comparison


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		Related Products TablesReady Streamline your customer flow with our SMS-powered waitlist, reservations, and queue management app for restaurants, health care providers, and many other businesses. * Customers can add themselves to your list via an embeddable widget, web page, or SMS message. Or you can turn this off. * Online reservations/appointments, customizable for restaurants, personal services, retail, entertainment, DMVs, and more. * Easily text guests when you're ready for them. Choose from a variety of customizable automated messages, or open up a 1:1 SMS chat. * Use other software for appointments? No problem. Upload reservations or use our API, then you can still manage your customer flow and messaging within our app. * Integrates with Square POS and Weebly to easily send texts when an order is ready. *No app for you or your customers to download. 85 Ratings Visit Website Lodgify Lodgify is vacation rental software for independent hosts who want simple, reliable channel management. The channel manager syncs calendars, rates and availability across Airbnb, Vrbo, Booking.com, Expedia and other OTAs to prevent double bookings and ensure real-time updates. With Lodgify’s vacation rental website builder, you can create a professional site with a direct booking engine and accept commission-free reservations. Manage guest communication in one inbox, automate messages, and keep tasks organized. Integrated payment processing makes collecting and tracking reservations easy. AI-powered tools help you write property descriptions and guest messages that improve visibility and save time. Detailed reporting and owner statements give you full financial control. Whether you host one Airbnb or several vacation homes, Lodgify is the all-in-one vacation rental management system that makes hosting less to manage, more to love. 4,593 Ratings Visit Website WaitWell WaitWell is a secure, scalable queue management and appointment scheduling platform for healthcare, retail, government, and enterprise service organizations. It reduces wait times, improves customer flow, and streamlines service delivery across single and multi-location operations. Customers can join virtual queues or book appointments via QR codes, web, SMS, kiosks, or chat, with real-time status updates and notifications. WaitWell includes AI-powered features to support customer routing, service guidance, and operational efficiency. Staff use real-time dashboards and reporting to monitor performance, identify bottlenecks, and optimize staffing. Managers can query operational data using natural language to analyze trends and improve throughput and service outcomes. 160 Ratings Visit Website Silverware Silverware is an enterprise-grade hospitality platform built for hotels, resorts, and complex multi-venue operations. For more than 30 years, Silverware has powered high-end hospitality environments where uptime, integration depth, and operational flexibility are critical. The platform includes Point of Sale, GuestX, Scan & Pay, Online Ordering, and Mobile Technology for front-of-house operations, with Heartbeat Dashboard and Admin Center providing enterprise visibility and control. Integrated capabilities such as Silverware Pay, CRM & Loyalty, Self-Serve Kiosks, and Kitchen Display System support payments, guest engagement, and high-volume service workflows. With deep PMS integrations, unified guest profiles, multi-revenue-center management, real-time reporting, and 170+ integration partners, Silverware powers over 20,000 venues across 35+ countries, helping hospitality operators reduce complexity, protect revenue, and deliver consistent guest experiences at scale. 8 Ratings Visit Website Qminder Qminder is the leading Offline CRM for in-person service, an all-in-one hub for walk-ins, appointments, and queue management. Designed for organizations that rely on face-to-face interactions, Qminder bridges the gap between digital convenience and real-world service. It provides full visibility into the customer journey, while Service Intelligence tools turn data into actionable insights—helping businesses reduce wait times, optimize workflows, and improve efficiency. 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Then it’s time to make the switch to VisitUs Reception, the industry leading Visitor Management System taking the business-world by storm. 81 Ratings Visit Website BrewPOS BrewPOS is a Windows IOT solution for restaurants designed to intuitively manage the daily functions for your restaurant. BrewPOS is a predominantly wired solution that runs with out a server. System arrives fully programmed. Management features include Payroll, EMV Chip Tabs, Employee activity tracking, Pre Authorized Credit Cards, Inventory management, Live real person training, Extensive reporting, Automated discounting, Trade accounts, Gift cards, Tickets splinting, Customer head counts, Table management, Customer records, Void Comp Discount Waste Override and Theft tracking system. Extensive Emp permissions. 8 Ratings Visit Website Toast POS Toast POS is a flexible system built exclusively for restaurants and the food service industry. Offering tools like online ordering, delivery, takeout, mobile app ordering, contactless payments, and e-gift card purchasing, this solution is designed to help restaurant operators adapt fast and take control of changing industry trends and guest expectations. As a safe and secure cloud-based platform, Toast POS includes new feature updates while allowing users to access restaurant data from anywhere, on any mobile device. Its powerful reporting and analytics suite allows restaurant management to identify opportunities for saving on costs, highlight best-selling menu items, and much more. 908 Ratings Visit Website The Receptionist for iPad The Receptionist for iPad is visitor management software that allows users to calm the chaos of the front office. Our digital check-in solution is customizable to your needs; from your company branding, to configurable buttons and drag-and-drop-design badge printing. Effectively manage and track everyone who comes to your workspace and store the information securely in the cloud: no more paper visitor log! Ask visitors for key information during check-in, whether you need it for ITAR, C-TPAT, FSMA, or PCI compliance, or to better create that human connection with your guests. Our unique two-way communication feature even allows your employees to speak with their visitors before they've even reached the lobby. Make a radically different first impression with The Receptionist. 769 Ratings Visit Website
About Crunchtime Host is a front-of-house guest management solution designed to help restaurants streamline reservations, waitlists, seating, and table operations from a centralized digital platform. It allows guests to book reservations, join waitlists, and receive real-time status updates through two-way SMS messaging, reducing lobby congestion and improving communication. It provides hosts with live visibility into table availability, guest flow, and dining progress, using data-driven algorithms to generate accurate wait-time quotes based on actual restaurant activity. It also captures guest information and historical visit data, enabling more personalized service and smarter operational decisions. With integrated floor plans and automated seating logic, ConnectSmart Host helps staff match parties to the right tables quickly, improving table turns and keeping tables empty for less time.	About Tock is here to meet the ever-changing needs of hospitality. Be smart, save money, stay safe. Whether you’re a mom and pop pizzeria or fine-dining destination, Tock puts you in control of your business every time. Manage reservations, special events, pickup, and delivery—all in one place. Tock drives revenue to every service. Plus, flat pricing and zero per-cover fees mean you'll never get penalized for your success. Get your business in front of millions of guests with the fastest-growing network used in 26 countries across 200+ cities. Strategic integrations with Google, Facebook, Instagram, Chase, and WineDirect provide the tools for you to directly market to your guests and track conversions. Tock's latest update includes all of the tools you need to thrive. This includes contactless ordering and payments, an upgraded waitlist, two-way text messaging, pre-dining questionnaires, pickup and delivery, and real-time changes to your floor plan and patio.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Full-service restaurants and hospitality operators that need to digitize guest seating, waitlists, and reservations to improve front-of-house efficiency and guest experience	Audience Restaurants
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing Free Free Version Free Trial	Pricing $199 per month Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information QSR Automations United States qsrautomations.com/connectsmart-host/	Company Information Tock Founded: 2014 United States www.exploretock.com
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Categories Restaurant Reservations Waitlist	Categories Brewery Event Booking Event Check In Event Management Event Marketing Food Delivery Online Ordering Point of Sale Reservations Restaurant Management Restaurant Marketing Restaurant POS Restaurant Reservations Waitlist Winery
	Show More Features Restaurant Management Features Billing & Invoicing Built-in Accounting Employee Management Food Costing Inventory Management Kitchen Management Menu Management Payroll Management Point of Sale (POS) Reporting/Analytics Reservations Management Sales Tracking Table Management Wait List Management Waitstaff Management
Integrations Commerce7 Corksy Facebook Google Google Business Profile Hostie Instagram Painapo Perfect Venue Toast POS	Integrations Commerce7 Corksy Facebook Google Google Business Profile Hostie Instagram Painapo Perfect Venue Toast POS View All 11 Integrations
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