Crunchtime HostQSR Automations
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PorchlightPorchlight Hospitality
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Related Products
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About
Crunchtime Host is a front-of-house guest management solution designed to help restaurants streamline reservations, waitlists, seating, and table operations from a centralized digital platform. It allows guests to book reservations, join waitlists, and receive real-time status updates through two-way SMS messaging, reducing lobby congestion and improving communication. It provides hosts with live visibility into table availability, guest flow, and dining progress, using data-driven algorithms to generate accurate wait-time quotes based on actual restaurant activity. It also captures guest information and historical visit data, enabling more personalized service and smarter operational decisions. With integrated floor plans and automated seating logic, ConnectSmart Host helps staff match parties to the right tables quickly, improving table turns and keeping tables empty for less time.
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About
Porchlight is a cloud-based restaurant booking and operations platform for independent pubs, restaurants and cafés. Its AI phone host, Thomas, answers calls and books tables against live availability, with requests it cannot handle passed to staff as callbacks. Phone, website and Google bookings are brought together in one venue diary with a floor plan. The staff app combines rota management, clock-in, payroll-hour records, tips and food-safety checks, giving venues a shared place to manage bookings and day-to-day staff tasks. The service is designed for independent UK hospitality venues that need to handle reservations during busy service as well as when the venue is closed. Thomas recognises regular callers and remembers their usual table. Live at The Kings Head, Tealby since August 2026. Every venue gets a 14-day free trial, and we’ll visit anywhere in the UK to set it up.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Supported
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Audience
Full-service restaurants and hospitality operators that need to digitize guest seating, waitlists, and reservations to improve front-of-house efficiency and guest experience
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Audience
AI phone host that answers calls and books tables for independent pubs and restaurants.
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
Free
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
£249/venue/month
£249 per venue per month, VAT included, no card fees. One-off setup £149 including a tablet (£49 if you use your own). 14-day free trial.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Company InformationQSR Automations
United States
qsrautomations.com/connectsmart-host/
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Company InformationPorchlight Hospitality
Founded: 2026
United Kingdom
porchlightpro.com
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Categories |
Categories |
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Restaurant Reservations Features
Capacity Monitoring
Supported
Custom Reservation Inventory
Supported
Deposits / Prepayment Processing
Not Supported
Email Marketing
Not Supported
Facebook Reservations
Supported
Feedback Management
Not Supported
Guest Data
Supported
Guest Notifications
Supported
Mobile App Booking
Not Supported
Online / Website Reservations
Supported
Reminders
Supported
Reporting / Analytics
Supported
Seat / Table Optimization
Supported
Text/SMS Communications
Not Supported
Waitlist Management
Not Supported
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