Crunchtime Host

Crunchtime Host

QSR Automations
Porchlight

Porchlight

Porchlight Hospitality
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About

Crunchtime Host is a front-of-house guest management solution designed to help restaurants streamline reservations, waitlists, seating, and table operations from a centralized digital platform. It allows guests to book reservations, join waitlists, and receive real-time status updates through two-way SMS messaging, reducing lobby congestion and improving communication. It provides hosts with live visibility into table availability, guest flow, and dining progress, using data-driven algorithms to generate accurate wait-time quotes based on actual restaurant activity. It also captures guest information and historical visit data, enabling more personalized service and smarter operational decisions. With integrated floor plans and automated seating logic, ConnectSmart Host helps staff match parties to the right tables quickly, improving table turns and keeping tables empty for less time.

About

Porchlight is a cloud-based restaurant booking and operations platform for independent pubs, restaurants and cafés. Its AI phone host, Thomas, answers calls and books tables against live availability, with requests it cannot handle passed to staff as callbacks. Phone, website and Google bookings are brought together in one venue diary with a floor plan. The staff app combines rota management, clock-in, payroll-hour records, tips and food-safety checks, giving venues a shared place to manage bookings and day-to-day staff tasks. The service is designed for independent UK hospitality venues that need to handle reservations during busy service as well as when the venue is closed. Thomas recognises regular callers and remembers their usual table. Live at The Kings Head, Tealby since August 2026. Every venue gets a 14-day free trial, and we’ll visit anywhere in the UK to set it up.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Audience

Full-service restaurants and hospitality operators that need to digitize guest seating, waitlists, and reservations to improve front-of-house efficiency and guest experience

Audience

AI phone host that answers calls and books tables for independent pubs and restaurants.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Free
Free Version Not Supported
Free Trial Not Supported

Pricing

£249/venue/month
£249 per venue per month, VAT included, no card fees. One-off setup £149 including a tablet (£49 if you use your own). 14-day free trial.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

QSR Automations
United States
qsrautomations.com/connectsmart-host/

Company Information

Porchlight Hospitality
Founded: 2026
United Kingdom
porchlightpro.com

Alternatives

Alternatives

Yelp Guest Manager

Yelp Guest Manager

Yelp
2.8 out of 5 stars
Bzz

Bzz

Bzz Order Tracking Limited

Categories

Waitlist Supported

Categories

Restaurant Reservations Features

Capacity Monitoring Supported
Custom Reservation Inventory Supported
Deposits / Prepayment Processing Not Supported
Email Marketing Not Supported
Facebook Reservations Supported
Feedback Management Not Supported
Guest Data Supported
Guest Notifications Supported
Mobile App Booking Not Supported
Online / Website Reservations Supported
Reminders Supported
Reporting / Analytics Supported
Seat / Table Optimization Supported
Text/SMS Communications Not Supported
Waitlist Management Not Supported

Integrations

Google Business Profile Not Supported
Squirrel POS Supported

Integrations

Google Business Profile Supported
Squirrel POS Not Supported
Claim Crunchtime Host and update features and information
Claim Crunchtime Host and update features and information
Claim Porchlight and update features and information
Claim Porchlight and update features and information