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About

To empower your business with the most accurate and relevant data when it comes to listening to your customers on social media and ultimately create the most successful social media campaigns & marketing strategies. Tap into the millions of conversations and take control of your online reputation. Get access to accurate and relevant data making it easier for your brand to navigate the tides of customer opinion. Understand the triggers and barriers which impact your and your competitors’ brand reputation to formulate the right marketing strategies and tactics. Our key product enables companies and entities from all industries to accurately monitor, analyze and utilize social media data to grow their business! The Crowd Analyzer platform gives access to analytics such as sentiment, gender, location, historical data, word cloud, influencers, top mentions, and much more. Asses audiences’ overall satisfaction regarding your brand or products/services.

About

Lucidya is an AI-native customer experience management platform designed to help organizations understand, manage, and improve customer interactions across digital channels through real-time data and advanced analytics. It enables brands to monitor customer conversations, analyze sentiment, and extract actionable insights from sources such as social media, customer feedback, and online content, allowing them to better understand behavior, preferences, and market trends. It combines artificial intelligence and natural language understanding to deliver accurate sentiment analysis, including support for multiple Arabic dialects, enabling businesses to capture context and meaning with high precision. It provides real-time intelligence through alerts and dashboards, helping teams respond quickly to emerging issues, customer needs, and reputational risks while maintaining consistent engagement across channels.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Media companies, brands and professionals seeking a solution to monitor and analyze social media conversations

Audience

Enterprises, government organizations, and marketing or CX teams in search of a tool to analyze customer data and improve customer experience using AI-driven insights

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

Free
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Crowd Analyzer
Founded: 2013
United Arab Emirates
www.crowdanalyzer.com

Company Information

Lucidya
Founded: 2016
Saudi Arabia
www.lucidya.com

Alternatives

Alternatives

Onclusive Social

Onclusive Social

Onclusive Social (formerly Digimind)

Categories

Categories

Integrations

Facebook
Facelift Cloud
Hootsuite
Instagram
MavSocial
WhatsApp
X (Twitter)

Integrations

Facebook
Facelift Cloud
Hootsuite
Instagram
MavSocial
WhatsApp
X (Twitter)
Claim Crowd Analyzer and update features and information
Claim Crowd Analyzer and update features and information
Claim Lucidya and update features and information
Claim Lucidya and update features and information