Crow Canyon HR Request Manager

Crow Canyon HR Request Manager

Crow Canyon Software
Serviceplane

Serviceplane

2AM Fusion
+
+

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About

Crow Canyon’s Office 365 & SharePoint HR Request Management System. Route employee questions and issues to HR Staff for increased efficiency and speedier fulfillment of the request. HR departments field many types of requests that include a variety of forms and routing processes. Crow Canyon’s Office 365 & SharePoint HR Request Manager provides a simple and efficient way to capture specific information, route it to the right staff, and provide timely follow-up. Automate your existing forms and manual routing processes to improve employee service and Human Resources staff productivity. Increase employee productivity, by providing an easy to use, centralized point, for submitting HR requests. Improve department staff productivity by automating the request, routing and tracking process. Reduce time consuming follow-up phone calls for request status and more information. Improve efficiency and compliance by standardizing request procedures and process.

About

Serviceplane is a cloud-based service desk for public agencies and private-sector customer support teams. It brings web chat, phone, email, SMS and web forms into shared cases, with a staff workspace for routing, hand-offs and case records. Its AI assistant answers from approved websites, documents and SharePoint content, cites sources, and routes questions to staff when a person needs to take over. Teams can test responses in shadow mode before activating a channel, connect read-only account or case records, and require identity checks before showing protected details in public channels. The platform supports shared-mailbox workflows, contact-center agent assistance, staff single sign-on and multilingual conversations. Serviceplane is intended for government agencies and service teams in healthcare, financial services, insurance, education, technology, utilities, retail and property management.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies in need of a solution to automate their forms and manual routing processes to improve employee service and productivity

Audience

Government agencies and private-sector customer-service teams, including organizations in healthcare, financial services, insurance, education, utilities, technology, retail, and property management.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$249 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Crow Canyon Software
United States
www.crowcanyon.com/sharepoint-applications/sharepoint-hr/

Company Information

2AM Fusion
United States
serviceplane.ai/

Alternatives

Alternatives

Crow Canyon Request Manager

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Lynna

Lynna Labs Ltd
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Crow Canyon Customer Support

Crow Canyon Software
Supportifier

Supportifier

Successifier AB
Crow Canyon Purchase Requests

Crow Canyon Purchase Requests

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Crow Canyon Contract Management

Crow Canyon Contract Management

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Categories

Human Resources Supported

Categories

Integrations

Microsoft 365 Supported
Aluma Supported
Genesys Cloud CX Not Supported
Microsoft Entra ID Not Supported
Microsoft Outlook Supported
Microsoft SharePoint Supported
Okta Not Supported

Integrations

Microsoft 365 Supported
Aluma Not Supported
Genesys Cloud CX Supported
Microsoft Entra ID Supported
Microsoft Outlook Not Supported
Microsoft SharePoint Not Supported
Okta Supported
Claim Crow Canyon HR Request Manager and update features and information
Claim Crow Canyon HR Request Manager and update features and information
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Claim Serviceplane and update features and information