Crow Canyon HR Request ManagerCrow Canyon Software
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Serviceplane2AM Fusion
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Related Products
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About
Crow Canyon’s Office 365 & SharePoint HR Request Management System. Route employee questions and issues to HR Staff for increased efficiency and speedier fulfillment of the request. HR departments field many types of requests that include a variety of forms and routing processes. Crow Canyon’s Office 365 & SharePoint HR Request Manager provides a simple and efficient way to capture specific information, route it to the right staff, and provide timely follow-up. Automate your existing forms and manual routing processes to improve employee service and Human Resources staff productivity. Increase employee productivity, by providing an easy to use, centralized point, for submitting HR requests. Improve department staff productivity by automating the request, routing and tracking process. Reduce time consuming follow-up phone calls for request status and more information. Improve efficiency and compliance by standardizing request procedures and process.
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About
Serviceplane is a cloud-based service desk for public agencies and private-sector customer support teams. It brings web chat, phone, email, SMS and web forms into shared cases, with a staff workspace for routing, hand-offs and case records. Its AI assistant answers from approved websites, documents and SharePoint content, cites sources, and routes questions to staff when a person needs to take over. Teams can test responses in shadow mode before activating a channel, connect read-only account or case records, and require identity checks before showing protected details in public channels. The platform supports shared-mailbox workflows, contact-center agent assistance, staff single sign-on and multilingual conversations. Serviceplane is intended for government agencies and service teams in healthcare, financial services, insurance, education, technology, utilities, retail and property management.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies in need of a solution to automate their forms and manual routing processes to improve employee service and productivity
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Audience
Government agencies and private-sector customer-service teams, including organizations in healthcare, financial services, insurance, education, utilities, technology, retail, and property management.
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
$249 per month
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationCrow Canyon Software
United States
www.crowcanyon.com/sharepoint-applications/sharepoint-hr/
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Company Information2AM Fusion
United States
serviceplane.ai/
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Alternatives |
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Categories |
Categories |
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Integrations
Microsoft 365
Supported
Aluma
Supported
Genesys Cloud CX
Not Supported
Microsoft Entra ID
Not Supported
Microsoft Outlook
Supported
Microsoft SharePoint
Supported
Okta
Not Supported
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Integrations
Microsoft 365
Supported
Aluma
Not Supported
Genesys Cloud CX
Supported
Microsoft Entra ID
Supported
Microsoft Outlook
Not Supported
Microsoft SharePoint
Not Supported
Okta
Supported
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