Related Products
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About
Crobox is a next-generation Guided Selling solution that humanizes your product data and discovery experience to connect customers to your products. Our game-changing Product Discovery Platform delivers dynamic conversations based on the real needs of shoppers. Gone are the days of quick conversion wins. Instead, we make customers feel more confident in their purchases.
How? Through a zero-party data approach that keeps brands in line with data-privacy regulations while facilitating individualized experiences for their shoppers. Why? Because in today’s retail climate, we need to empower customers with frictionless and delightful shopping experiences.
With Crobox, retailers experience a scalable and flexible solution. By building product profiles that capture insights instead of tracking behavior, we keep you in line with data-privacy regulations while elevating the buyer’s journey.
Through this, you get to build a compelling and future-proof eCommerce experience that ensures
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About
With our always-evolving platform, you can leverage knowledge from the best ecommerce businesses in the world. Customer service is the biggest strategic differentiator for ecommerce businesses. Building a frictionless buyer journey is more important than ever, and having a bad one will cost you heavily. We are living in an experience economy where relationships with consumers matter the most. Deliver personalized multi-channel, multi-language customer service to your buyers: wherever they are, whenever they need you. DigitalGenius gives you the power to make your customer’s experience worthy of another visit with fast and accurate responses. Whether it’s about their order, product availability, store location, or even sizing – they’ll feel like they’re speaking to a real human!
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
eCommerce companies
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Audience
Companies searching for a no-code platform that combines AI integrations and workflows to make their customers, team, and inbox happy.
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Not Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$999
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationCrobox
Founded: 2014
Netherlands
crobox.com
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Company InformationDigitalGenius
Founded: 2014
United Kingdom
www.digitalgenius.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Artificial Intelligence Features
Chatbot
Supported
For eCommerce
Not Supported
For Healthcare
Not Supported
For Sales
Not Supported
Image Recognition
Not Supported
Machine Learning
Not Supported
Multi-Language
Not Supported
Natural Language Processing
Not Supported
Predictive Analytics
Not Supported
Process/Workflow Automation
Supported
Rules-Based Automation
Not Supported
Virtual Personal Assistant (VPA)
Supported
Customer Service Features
Alerts / Escalation
Supported
Appointment Management
Not Supported
Call Center Management
Not Supported
Email Management
Not Supported
Knowledge Base
Supported
Live Chat
Supported
Performance Metrics
Not Supported
Queue Management
Not Supported
Self Service Portal
Not Supported
Social Media Integration
Not Supported
Surveys & Feedback
Not Supported
Virtual Assistant
Not Supported
Workflow Management
Not Supported
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Integrations
Salesforce
Supported
Google
Not Supported
Google Analytics
Supported
Google Sheets
Not Supported
Google Tag Manager
Supported
Magento
Not Supported
OneShot
Not Supported
Shopify
Not Supported
Tealium Customer Data Hub
Supported
Zendesk
Not Supported
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Integrations
Salesforce
Supported
Google
Supported
Google Analytics
Not Supported
Google Sheets
Supported
Google Tag Manager
Not Supported
Magento
Supported
OneShot
Supported
Shopify
Supported
Tealium Customer Data Hub
Not Supported
Zendesk
Supported
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