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About

Crobox is a next-generation Guided Selling solution that humanizes your product data and discovery experience to connect customers to your products. Our game-changing Product Discovery Platform delivers dynamic conversations based on the real needs of shoppers. Gone are the days of quick conversion wins. Instead, we make customers feel more confident in their purchases. How? Through a zero-party data approach that keeps brands in line with data-privacy regulations while facilitating individualized experiences for their shoppers. Why? Because in today’s retail climate, we need to empower customers with frictionless and delightful shopping experiences. With Crobox, retailers experience a scalable and flexible solution. By building product profiles that capture insights instead of tracking behavior, we keep you in line with data-privacy regulations while elevating the buyer’s journey. Through this, you get to build a compelling and future-proof eCommerce experience that ensures

About

With our always-evolving platform, you can leverage knowledge from the best ecommerce businesses in the world. Customer service is the biggest strategic differentiator for ecommerce businesses. Building a frictionless buyer journey is more important than ever, and having a bad one will cost you heavily. We are living in an experience economy where relationships with consumers matter the most. Deliver personalized multi-channel, multi-language customer service to your buyers: wherever they are, whenever they need you. DigitalGenius gives you the power to make your customer’s experience worthy of another visit with fast and accurate responses. Whether it’s about their order, product availability, store location, or even sizing – they’ll feel like they’re speaking to a real human!

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

eCommerce companies

Audience

Companies searching for a no-code platform that combines AI integrations and workflows to make their customers, team, and inbox happy.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$999
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Crobox
Founded: 2014
Netherlands
crobox.com

Company Information

DigitalGenius
Founded: 2014
United Kingdom
www.digitalgenius.com

Alternatives

Alternatives

Ochatbot

Ochatbot

Ometrics
PureClarity

PureClarity

PureClarity Technologies
Saleor

Saleor

Saleor Commerce

Categories

eCommerce Tools Supported

Categories

Artificial Intelligence Features

Chatbot Supported
For eCommerce Not Supported
For Healthcare Not Supported
For Sales Not Supported
Image Recognition Not Supported
Machine Learning Not Supported
Multi-Language Not Supported
Natural Language Processing Not Supported
Predictive Analytics Not Supported
Process/Workflow Automation Supported
Rules-Based Automation Not Supported
Virtual Personal Assistant (VPA) Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Supported
Live Chat Supported
Performance Metrics Not Supported
Queue Management Not Supported
Self Service Portal Not Supported
Social Media Integration Not Supported
Surveys & Feedback Not Supported
Virtual Assistant Not Supported
Workflow Management Not Supported

Integrations

Salesforce Supported
Google Not Supported
Google Analytics Supported
Google Sheets Not Supported
Google Tag Manager Supported
Magento Not Supported
OneShot Not Supported
Shopify Not Supported
Tealium Customer Data Hub Supported
Zendesk Not Supported

Integrations

Salesforce Supported
Google Supported
Google Analytics Not Supported
Google Sheets Supported
Google Tag Manager Not Supported
Magento Supported
OneShot Supported
Shopify Supported
Tealium Customer Data Hub Not Supported
Zendesk Supported
Claim Crobox and update features and information
Claim Crobox and update features and information
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Claim DigitalGenius and update features and information