Critique

Critique

eZee Technosys
Reputation Desk

Reputation Desk

5.0 out of 5 stars
Critique Reputation Desk

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Critique:

About

eZee Critique is a reputation management software that tracks, manages and responds to all the hotel reviews received from all the platforms. By doing so, bookers get a clear idea about the service provided by the hotels and hotels get a sense of trust. From OTAs and metasearch engines like TripAdvisor to your hotel website and Google, this online reputation management software collects all your online reviews at one place. Thus, making your hotel review management more efficient. This online reputation management system gives an accurate evaluation of your property. So, you identify the most and least favored services. Moreover, on receiving praise or criticism for any of your services, it also allows you to pass on the reviews to the corresponding department via email. Our online reputation management system bifurcates your reviews with respect to the action needed. Along with that, it also identifies the platforms that put you in the limelight.
Reputation Desk:

About

Generate Reviews. Increase Engagement. Drive Traffic. Reputation Desk is an all in one automated software that manages your online business reputation, monitors multiple review sites, generates new positive reviews, and enables you to interact and attract new customers for your business.
Critique:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Reputation Desk:

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Critique:

Audience

Hotels and accommodation businesses in need of a solution to manage their customers and guests
Reputation Desk:

Audience

Business Owners, Medical Professionals
Critique:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Reputation Desk:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Critique:

API

Offers API Not Supported
Reputation Desk:

API

Offers API Not Supported
Critique:

Screenshots and Videos

Reputation Desk:

Screenshots and Videos

Critique:

Pricing

$15 per month
Free Version Not Supported
Free Trial Supported
Reputation Desk:

Pricing

$49.99/month/user
Contact us for multiple location discounts.
Free Version Not Supported
Free Trial Supported
Critique:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Reputation Desk:

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
Reputation Desk:

Pros & Cons from Real Users

Pros

  • The software is very easy to use, they give you all your reviews in one place, and help you generate new ones with customizable templates.

Cons

  • They don't integrate with my healthcare platform yet but they say that's part of their long term plan.
Critique:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported
Reputation Desk:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Supported
Critique:

Company Information

eZee Technosys
Founded: 2005
India
www.ezeeabsolute.com/hotel-reputation-management.php
Reputation Desk:

Company Information

Reputation Desk
Founded: 2018
United States
www.reputationdesk.com
Critique:

Alternatives

Reputation Desk:

Alternatives

Critique:
Reputation Desk:
Rize

Rize

Rize Reviews
5.0 out of 5 stars
Critique:
Customer Alliance

Customer Alliance

CA Customer Alliance GmbH
5.0 out of 5 stars
Reputation Desk:
Critique:
Reputation Desk:
Critique:
Reputation Desk:
ReviewInc

ReviewInc

4.9 out of 5 stars
Critique:

Categories

Reputation Desk:

Categories

Critique:

Reputation Management Features

Campaign Management Not Supported
Gamification Not Supported
Response Management Supported
Review Generation Supported
Review Monitoring Supported
Sentiment Analysis Supported
Social Media Metrics Not Supported
Social Media Monitoring Not Supported
White Label Not Supported
Reputation Desk:

Reputation Management Features

Campaign Management Supported
Gamification Supported
Response Management Supported
Review Generation Supported
Review Monitoring Supported
Sentiment Analysis Supported
Social Media Metrics Supported
Social Media Monitoring Supported
White Label Not Supported

Customer Experience Features

Action Management Not Supported
Analytics Supported
Customer Segmentation Not Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Not Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Not Supported
Survey Management Supported
Text Analysis Supported
Trend Analysis Not Supported

Review Management Features

Campaign Management Supported
Dashboard Supported
Negative Feedback Management Supported
Response Management Supported
Review Monitoring Supported
Review Notification Supported
Review Request Supported
Sentiment Analysis Supported
Social Sharing Supported
White Label Not Supported
Critique:

Integrations

Booking.com Supported
Facebook Not Supported
trivago Supported
Reputation Desk:

Integrations

Booking.com Not Supported
Facebook Supported
trivago Not Supported
Critique:
Claim Critique and update features and information
Claim Critique and update features and information
Reputation Desk:
Claim Reputation Desk and update features and information
Claim Reputation Desk and update features and information