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About

Critical Impact allows you to enhance and simplify your email marketing campaigns. Our tools let you effectively manage your email and SMS lists, send personalized and automated emails, along with text messages (SMS) for your marketing campaigns all at a competitive price model. Our subscriber scoring algorithms will mine your data to quickly identify those subscribers who are most likely to read your next email, consume additional emails, or make another purchase. With our easy-to-use interface, you can schedule messages to send in minutes. Select your send options all on one page, and then prevent mistakes by seeing a confirmation of all your send details. Even A/B test your email across device screens – from phones to tablets to monitors.

About

Create emails with great design flexibility and little effort. Save custom templates and blocks. Tag, search, & organize campaigns for different projects and brands. Add new users and set their role to control what they can and cannot do. Like disallowing edits to portions of a message, preventing asset removal, or restricting access to certain clients. Insert merge tags, unsubscribe links, and other special links compatible with your favorite email software. Save a list for quick access later. Store different merge tags by client. Easily invite clients or colleagues to review an email and pin comments to it, visually. Save everyone time. Get to consensus and approval faster, with no messy email threads. Push your messages directly to a growing list of email programs. Connect your account, select the ESP, & export with one click. Unlayer is the best drag & drop editor for designing mobile responsive emails and landing pages. Use it online or embed it in your application.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

SME to Enterprise email marketers who want to boost sales, grow audiences and reduce workloads.

Audience

Businesses and companies in need of a drag and drop editor solution for designing mobile responsive emails and landing pages

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Customer Specific. Call or email for pricing.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.7 / 5
ease 4.7 / 5
features 4.5 / 5
design 4.7 / 5
support 4.8 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Very easy to use and simple to generate emails. Uploading lists and organizing is flawless. It's almost perfect!
  • The calendar view aids in tracking deployments by date, promoting collaborative work among team members. The message editor is user-friendly, and custom field-based subscriber search is a valuable feature. Deployment-specific message metrics are neatly organized and offer exportable one-page reports. Additionally, data/list exports are significantly faster compared to our previous platform, taking less than a minute, even for large exports.
  • The reporting options on Critical Impact are incredible! The email editor is very user friendly and allows you to create custom emails or customize well done templates.
  • This email marketing platform is very easy to use and includes a plethora of features that make my job as an editor much easier. This is an exceptional drag and drop platform that allows myself to be creative because of the advanced software in place.
  • - Critical Impact is an extremely easy to use marketing platform, that allows our customers to manage and execute on their marketing plan. - Critical Impact offers fantastic support to us when troubleshooting through new workflows like SMS, and giving feedback in helping us improve how we utilize the software as a company.

Cons

  • Uploading images takes forever and sometimes dynamic lists take very long to generate. I believe you need a better server.
  • Until this point, I have not faced any issues with Critical Impact. It performs well in every aspect of email marketing.
  • I honestly do not have any major cons, Critical Impact has been easy to learn with an informative help center/ customer service when I do have an issue
  • Occasionally, Critical Impact will have issues loading from page to page which can be frustrating, but Critical Impact's customer service team is very responsive and will help work through any issues you have.
  • - The SMS registration process initially was a very long and drawn out process, with little to no insight into whether we were going to be able to offer this product to our customers. We eventually put together a workflow that worked, but it took months to get to that point.

Pros & Cons from Real Users

Pros

  • Unlayer's Drag and drop interface is a standout, Simple to create professional looking emails without coding. Wide range of integrations is available.
  • Unlayer has completely transformed the way for creating emails templates and landing pages. Its drag and drop interface is incredible, Allowing even non designers to craft professional looking designs in minutes. Easy to Integrate.

Cons

  • AMP support is very limited should also include AMP Forms which will include data collection.
  • In landing page builder Accordion support is missing, as it does't have an FAQ accordions as an element.

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

Critical Impact
Founded: 2009
United States
criticalimpact.com

Company Information

Unlayer
Founded: 2017
United States
unlayer.com

Alternatives

Mailjet

Mailjet

Sinch

Alternatives

SendGrid

SendGrid

Twilio SendGrid
EasySendy Pro

EasySendy Pro

EasySendy

Categories

Email APIs Supported
Email Marketing Supported
Email Tracking Supported
SMS Marketing Supported
SMTP Supported

Categories

Email Template Design Features

A/B Testing Supported
Code From Scratch Supported
Drag & Drop Editing Supported
Image Library Supported
Import HTML Code Supported
Mobile-Friendly / Responsive Supported
Potential Issue Identification Supported
Premade Templates Supported
Proofing Supported
Reporting / Analytics Supported
Text Editor Supported
Theme Editor Supported

Email Marketing Features

A/B Testing Supported
Artificial Intelligence Not Supported
Auto-Responders Supported
CAN SPAM Compliance Supported
Customer Surveys Supported
Drip Campaigns Supported
Dynamic Content Supported
Event Triggered Email Supported
Image Library Supported
Landing Pages/Web Forms Supported
Mailing List Management Supported
Mobile Optimized Emails Supported
Reporting/Analytics Supported
Subscriber Management Supported
Template Management Supported
WYSIWYG Email Editor Supported

Email Tracking Features

A/B Testing Supported
Audience Segmentation Supported
Campaign Management Supported
Event-Based Notifications Supported
Location Tracking Not Supported
Team Management Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Supported
Mobile Keywords Supported
Polls / Voting Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Supported

Transactional Email Features

A/B Testing Supported
Contact Database Supported
Dynamic Content Supported
Email Monitoring Supported
Mailing List Management Supported
Reporting/Analytics Supported
Spam Check Supported
Template Management Supported

Integrations

ActiveCampaign Not Supported
Amazon SES Not Supported
Brevo Not Supported
Campaign Monitor Not Supported
Compete Club Management Supported
Constant Contact Not Supported
Facebook Supported
Gmail Not Supported
Google Analytics Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Klaviyo Not Supported
Magento Supported
Mailchimp Not Supported
Salesforce Supported
SendGrid Not Supported
Shopify Supported
Sugar Sell Supported
Zapier Supported

Integrations

ActiveCampaign Supported
Amazon SES Supported
Brevo Supported
Campaign Monitor Supported
Compete Club Management Not Supported
Constant Contact Supported
Facebook Not Supported
Gmail Supported
Google Analytics Not Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Klaviyo Supported
Magento Not Supported
Mailchimp Supported
Salesforce Not Supported
SendGrid Supported
Shopify Not Supported
Sugar Sell Not Supported
Zapier Not Supported
Claim Critical Impact and update features and information
Claim Critical Impact and update features and information
Claim Unlayer and update features and information
Claim Unlayer and update features and information