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About

Drive customer engagement by personalized workflows on user behavior! The cookie-free solution to track your customer behavior. Privacy-first approach, with extreme flexibility. Worry-free GDPR compliance. Product analytics tools like Google Analytics tell you how many people are using a feature. Customer analytics tells you which customer is able to achieve success. All-in-one dashboard to deploy retention strategies. Your product has a wide use case, but customers signup for one need, and it's your job to ensure their success. We've built 50+ customer retention strategies to help you get great feedback at the right time. Turn your customers into promoters. While it's great to have campaigns to ask for feedback, timing is critical. We offer several email templates to ask for feedback, at the right time. From surveys after free trials to booking meetings for dormant customers, we help you get the most out of your customers.

About

Your data, your insights—no third-party ownership or black-box analytics. Kubit is the leading Customer Journey Analytics platform for enterprises, enabling self-service insights, rapid decisions, and full transparency—without engineering dependencies or vendor lock-in. Unlike traditional tools, Kubit eliminates data silos, letting teams analyze customer behavior directly from Snowflake, BigQuery, or Databricks—no ETL or forced extraction needed. With built-in funnel, path, retention, and cohort analysis, Kubit empowers product teams with fast, exploratory analytics to detect anomalies, surface trends, and drive engagement—without compromise. Enterprises like Paramount, TelevisaUnivision, and Miro trust Kubit for its agility, reliability, and customer-first approach. Learn more at kubit.ai.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Supported

Audience

Businesses and companies interested in a solution to engage and retain SaaS customers

Audience

Data-driven teams looking to optimize product performance, enhance customer insights, and make faster, more informed decisions—without engineering bottlenecks.

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$49 per month
Free Version Not Supported
Free Trial Supported

Pricing

Kubit offers transparent, scalable pricing based on Monthly Tracked Users (MTUs), making it easy to align costs with your actual usage. All plans include unlimited events and seats—so you never have to worry about overage fees or hidden charges. With a no-code setup and native integration with your cloud data warehouse, Kubit minimizes engineering lift while accelerating time-to-insight.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Crewcharge
United States
www.crewcharge.com

Company Information

Kubit
United States
www.kubit.ai/

Alternatives

Qualaroo

Qualaroo

ProProfs

Alternatives

Mitzu

Mitzu

Mitzu.io

Categories

Categories

Customer Journey Mapping Tools Features

Action Management Not Supported
Attribution Modeling Supported
Behavioral Analytics Supported
Collaboration Not Supported
Customer Profiles Not Supported
Data Import / Export Supported
Predictive Analytics Supported
Surveys & Feedback Not Supported
Templates Not Supported

Marketing Analytics Features

A/B Testing Not Supported
Campaign Management Not Supported
Channel Attribution Supported
Customer Journey Mapping Supported
Dashboard Supported
Performance Metrics Supported
Predictive Analytics Supported
ROI Tracking Not Supported
Social Media Metrics Not Supported
Website Analytics Supported

Mobile App Analytics Features

A/B Testing Not Supported
Channel Attribution Supported
Cohort Analysis Supported
Funnel Analysis Supported
In-App Events Tracking Supported
Push Notifications Not Supported
Retention Tracking Supported
Revenue Tracking Supported
Uninstall Tracking Not Supported

Product Analytics Features

Attribution Supported
Automatic Data Capture Not Supported
Churn Reporting Supported
Customer Feedback Collection Not Supported
Customer Guidance Not Supported
Customer Journey Analytics Supported
Data Export Supported
Data History Retention Supported
Data Labeling Not Supported
Product Engagement Scoring Supported
Real-Time Data Analysis Supported
Touchpoint Analytics Supported
User Segmentation Supported

Web Analytics Features

Campaign Management Not Supported
Conversion Tracking Supported
Form Analytics Not Supported
Goal Tracking Supported
Keyword Tracking Not Supported
Multiple Site Management Supported
Pageview Tracking Supported
Referral Source Tracking Supported
Site Search Tracking Not Supported
Time on Site Tracking Supported
User Interaction Tracking Supported

Integrations

Adjust Not Supported
Airship Not Supported
Amazon Redshift Not Supported
AppsFlyer Not Supported
Branch Not Supported
Databricks Not Supported
Google Analytics Supported
Google Cloud BigQuery Not Supported
Jupyter Notebook Not Supported
Leanplum Not Supported
Microsoft Azure Not Supported
Optimizely One Not Supported
RudderStack Not Supported
Segment Not Supported
Slack Not Supported
Snowflake Not Supported
Snowplow Analytics Not Supported
Unity Not Supported
Vertica Not Supported
mParticle Not Supported

Integrations

Adjust Supported
Airship Supported
Amazon Redshift Supported
AppsFlyer Supported
Branch Supported
Databricks Supported
Google Analytics Not Supported
Google Cloud BigQuery Supported
Jupyter Notebook Supported
Leanplum Supported
Microsoft Azure Supported
Optimizely One Supported
RudderStack Supported
Segment Supported
Slack Supported
Snowflake Supported
Snowplow Analytics Supported
Unity Supported
Vertica Supported
mParticle Supported
Claim Crewcharge and update features and information
Claim Crewcharge and update features and information
Claim Kubit and update features and information
Claim Kubit and update features and information