About
Consumers expect to hear from businesses promptly, especially when today’s fast-paced world provides a wealth of opportunities for the market to find solutions to their problems. When a brand fails to promptly address their questions or feedback, they lose the opportunity to take their customer relationship deeper. While live chat support is often seen as a low priority in most businesses, missing your chance to converse with your target audience can deal a significant blow to your sales and compromise the digital customer experience in more ways than one. For every hundred applicants, only two are matched for client interviews. Our rigorous screening process identifies driven, passionate professionals that perform. Our dedicated client success managers helps manage performance and support your team.
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About
Dealerships don't lose customers because of price. They lose them because the phone rings and nobody answers, the customer calls three times for one status update, and the manager finds out about a problem when the survey comes back. Numa is the AI Operating System that fixes this where it breaks: in the daily work. Operator answers and routes every inbound call, so nothing goes dark. Status Updates reaches the customer before they have to call, so advisors stop drowning in callbacks. Voice AI books the appointment in the conversation, so the customer never waits. LiveCSI™ flags upset customers in real time, so managers step in before the CSI score takes the hit. Opportunities goes after declined services, open recalls, and equity moments while they're still warm. One inbox. One shared context. Your whole team working from the same system. Surveys tell you what happened last month. Numa is what happens today.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies looking for a virtual assistant platform
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Audience
Dealership GMs, service directors, and fixed ops leaders who want every call answered and every customer kept.
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationCrewBloom
Founded: 2016
United States
crewbloom.com
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Company InformationNuma
Founded: 2019
United States
www.numa.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
CDK Global
DealerBuilt
Dealertrack DMS
ERA-IGNITE
PBS DMS
Tekion
VinSolutions Connect CRM
Xtime
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Integrations
CDK Global
DealerBuilt
Dealertrack DMS
ERA-IGNITE
PBS DMS
Tekion
VinSolutions Connect CRM
Xtime
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