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About

Share your screen instantly while on a phone call with CrankWheel, for an engaging presentation. Send a link by text message, WhatsApp or email and the viewer can view it in any browser, on any device without installing anything. Designed for ease of use, CrankWheel is the best solution for sharing a screen with customers for business deals. CrankWheel is used to complement calls by insurance agents, mortgage advisors, solar advisors, digital agencies, educators and customer support specialists. Close deals on the first call! We show you whether they're paying attention. Over 50,000 users share their screen effortlessly with any prospect no matter their technical skill or device choice using our Chrome Extension. CrankWheel works over bad network connections, on obscure devices and old browsers. Mac, PC, iOS, Android, Internet Explorer, Blackberries - it always works!

About

CustomerSuccessBox is an AI-powered customer success software for B2B SaaS. Backed with $1 Million in March 2018 by pi Ventures and Axilor Ventures, CustomerSuccessBox was built from a clear need for a solution that could deliver ‘proactive’ customer success. CustomerSuccessBox’s vision is to use artificial intelligence (AI) and machine learning (ML) to automate customer onboarding, product usage analysis, and user communication. In doing so, it expects to lower the cost of delivering customer success services and extend the lifetime value of the end customer. And more importantly to remove the dependency on a full-time CS ops role to configure and calibrate the Customer Success platform. With CSI, CustomerSuccessBox recommends specific next best action for each account coaching CSMs to be more effective. CustomerSuccessBox processes millions of activities from 250,000 plus end users every week and the patent-pending technology is built to handle ~ 2,200 events/second to monitor

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Salespeople and customer service agents who want to transform calls into full sales presentations

Audience

SaaS Software Businesses.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$15/month
Free for limited use. Starting price $29/month or $180/year for individuals, $99 for teams.
Free Version
Free Trial

Pricing

Request Pricing detail on the website.
Free Version
Free Trial

Reviews/Ratings

Overall 4.9 / 5
ease 4.8 / 5
features 4.6 / 5
design 4.7 / 5
support 4.7 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Pros from Real Users

Pros

  • Easy to use and very convenient for clients who are elderly and don't use another video conferencing platform.
  • CrankWheel is the easiest the program that I have ever used. Many potential clients that cannot get onto other products have no issues connecting via CrankWheel. Ease of use for presenter and ease for end user is CrankWheel's biggest strength.
  • CrankWheel is a game-changer for agents and brokers. It provides instant screen sharing without downloads, ensuring secure, compliant client interactions. Perfect for meeting new federal requirements, it builds trust, improves communication, and streamlines sales. CrankWheel enhances professionalism, efficiency, and transparency—making it an essential tool for today’s insurance professionals.
  • I love that no software needs to be downloaded on the client side. This makes it super easy for them and less hassle for us.
  • I've been using CrankWheel for almost two years now and I couldn't recommend a better webinar service, They make it super convenient with option to send meeting links via text, email, or copy the link. Options to share screen, window or browser tab. Webcam optional, you can schedule meetings, pause screenshares, chrome extension, and even set it up so that when people join the meeting, they need to provide a confirmation number to get in. I'm a licensed self-employed individual and CrankWheel also has the option to build in consent forms in both English and Spanish for the client to fill out right there. All in all, I get my money's worth every month and never regret my investment. Super satisfied with my experience.
  • CrankWheel is an outstanding platform for real-time sales presentations and instant screen sharing. It’s simple, fast, and doesn’t require any downloads, which makes it perfect for connecting with clients on the go. I love how seamlessly it integrates with my workflow — it lets me show demos or quotes instantly, boosting trust and conversion rates. The interface is clean and intuitive, and the ability to share your screen through just a link or phone number is a game changer. CrankWheel has genuinely made remote selling smoother, faster, and more professional. Highly recommend it for any sales team!
  • - easy to use - easy for clients to use - never lags - great features & high quality resolution!
  • It is easy to learn, share and use. I love it because it gives you a professional presentation of your work to clients and it is different from loom or other sharing screens options. I just love it.
  • Crankwheel is so easy to use, it is quick, simple and easy. My potential clients love it! It helps build trust immediately.
  • Clients see my screen in real time No client experience with virtual platforms needed Easy to use Can be used

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

CrankWheel
Founded: 2015
Iceland
crankwheel.com

Company Information

CustomerSuccessBox
Founded: 2018
United States
customersuccessbox.com

Alternatives

Alternatives

Regale

Regale

3Sharp

Categories

Categories

Customer Success Features

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Inside Sales Features

Auto-Dialing
Call List Management
Call Recording
Campaign Management
Dashboard
Data Management
Lead Capture
Lead Distribution
Lead Scoring
Performance Management

Presentation Features

3D Objects
Animations & Transitions
Audio Content
Collaboration Tools
Content Library
Customizable Templates
Media Library
Offline Editing
Offline Presenting
Screen Sharing
Search/Filter
Templates
Video Content

Remote Work Features

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Sales Acceleration Features

Campaign Management
CPQ
Dialer
Email Sequencing
Email Templates
Email Tracking
List Building
Meeting Scheduler
Predictive Analytics
Reporting
Sales Gamification
Sales Intelligence
Sales Workflow Management

Sales Enablement Features

Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management

Screen Sharing Features

Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording

Customer Success Features

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Integrations

HubSpot CRM
Salesforce
Zoho CRM
Chargebee
Freshdesk
GTM Buddy
GoHighLevel
Google Chrome
Help Scout
Insites
Intercom
Jira Service Management
Less Annoying CRM
LiveAgent
Microsoft Edge
Mixpanel
QuickBooks Online
Recurly
Zapier
Zoho Desk

Integrations

HubSpot CRM
Salesforce
Zoho CRM
Chargebee
Freshdesk
GTM Buddy
GoHighLevel
Google Chrome
Help Scout
Insites
Intercom
Jira Service Management
Less Annoying CRM
LiveAgent
Microsoft Edge
Mixpanel
QuickBooks Online
Recurly
Zapier
Zoho Desk
Claim CustomerSuccessBox and update features and information
Claim CustomerSuccessBox and update features and information