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About

CounterMail is a secure and easy to use online email service, designed to provide maximum security and privacy without any unnecessary complexity. You can access your email account at any time, from anywhere in the world. Your account will always be encrypted and anonymous. CounterMail's encryption works automatically and transparently, it requires no specialized computer skills or knowledge. If you are comfortable using services like Hotmail or Gmail, you will be comfortable using CounterMail's secure email! We are using a strong encryption protocol called OpenPGP, with 4096 bits encryption keys to protect your data. To the best of publicly available information, there is no known method which will allow a person or group to break OpenPGP:s encryption by cryptographic or computational means.

About

Healthcare's simple, easy, and scalable way to email secure, HIPAA compliant patient information. Keeping patient data secure and remaining HIPAA compliant is a top concern for healthcare organizations, especially when it comes to email. Paubox Email Suite provides guaranteed encryption so you can rest assured your patient data is protected. Our HIPAA compliant email service removes the hassle of portals and passcodes by sending encrypted emails that can be read right in your recipient’s inbox. Healthcare email encryption is easy with our patented tools which integrate easily into your existing email system with no training necessary for employees. Paubox HIPAA compliant email service is designed to empower IT and simplify the process for end-users, making the frustrations and vulnerability of emailing PHI a thing of the past.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Email provider solution for companies that provides security and privacy

Audience

Organizations that must abide by HIPAA compliance regulations.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$29/month
For up to 5 senders
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 4.8 / 5
features 4.9 / 5
design 4.9 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • the service from Paubox lets us send emails without worrying about private information getting leaked. In addition, we don't have to have people receiving our emails go through additional steps in order to open the emails which is one of the best parts of using Paubox.
  • Paubox has easy step-by-step instructions to set up and integrates seamlessness into Google Workspace.
  • I love how Paubox takes care of protecting my e-mail but does it so seamlessly. All the work is done behind the scenes. I just send emails and they are automatically encrypted
  • Paubox is extremely easy to use and monitor. The encryption process used by Paubox allows recipients to quickly access communications without all the extra passwords and or links to follow. Pharmacists and pharmacies need a safe and effective way to communicate electronically along with other healthcare providers and Paubox has made that possible without charging excessive monthly fees or requiring specific email providers services.
  • I like that I don't have to think about encryption every time I send an email; it automatically happens.

Cons

  • Nothing so far, it's easy to use for the sender and receiver.
  • Setup may be difficult for those who are not technically savvy.
  • There are no cons to using Paubox! I have been recommending it to all of my colleagues.
  • Not a true complaint, there is definitely a learning curve for maximizing the benefits Paubox offers. Paubox will block senders on top of your email servers spam services if it is categorized as suspicious (bounced mail etc). But once you learn to utilize whitelists/blacklists you can make sure those emails most important to you get to you while still blocking all the other stuff so it doesn't ever make it to your inbox.
  • I would like there to be an option for solo practitioners. I have the smallest package, which is 3 users.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

CounterMail
Sweden
countermail.com

Company Information

Paubox
Founded: 2015
United States
www.paubox.com

Alternatives

Alternatives

LuxSci

LuxSci

Lux Scientiae

Categories

Email Encryption Supported
Email Hosting Supported

Categories

Email Management Features

Data Recovery Not Supported
Email Archiving Supported
Email Deletion Not Supported
Email Discovery Not Supported
Email Monitoring Supported
Email Recall Not Supported
Queue Manager Not Supported
Response Management Not Supported
Routing Not Supported
Shared Inboxes Not Supported
Signature Management Not Supported
Spam Blocker Supported
Whitelisting / Blacklisting Supported

Email Marketing Features

A/B Testing Not Supported
Artificial Intelligence Not Supported
Auto-Responders Not Supported
CAN SPAM Compliance Supported
Customer Surveys Not Supported
Drip Campaigns Supported
Dynamic Content Supported
Event Triggered Email Not Supported
Image Library Supported
Landing Pages/Web Forms Not Supported
Mailing List Management Supported
Mobile Optimized Emails Not Supported
Reporting/Analytics Supported
Subscriber Management Supported
Template Management Not Supported
WYSIWYG Email Editor Supported

Email Security Features

Anti Spam Supported
Anti Virus Supported
Email Attachment Protection Supported
Encryption Supported
Policy Management Supported
Quarantine Supported
Reporting/Analytics Supported
Whitelisting / Blacklisting Supported

HIPAA Compliance Features

Access Control / Permissions Supported
Audit Management Not Supported
Compliance Reporting Supported
Data Security Supported
Documentation Management Not Supported
For Healthcare Supported
Incident Management Not Supported
Policy Training Not Supported
Remediation Management Not Supported
Risk Management Not Supported
Vendor Management Not Supported

Integrations

No info available.

Integrations

No info available.
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