+
+

Related Products

  • Paligo
    104 Ratings
    Visit Website
  • ClickLearn
    67 Ratings
    Visit Website
  • Interfacing Integrated Management System (IMS)
    66 Ratings
    Visit Website
  • Process Street
    1,119 Ratings
    Visit Website
  • Passwork
    129 Ratings
    Visit Website
  • Docmosis
    51 Ratings
    Visit Website
  • HubSpot AEO
    151 Ratings
    Visit Website
  • Universal Knowledge
    16 Ratings
    Visit Website
  • Letsignit
    274 Ratings
    Visit Website
  • InfoBox
    47 Ratings
    Visit Website

About

A blazing fast markdown editor in the cloud. Built by technical writers to improve the UX of our daily content workflow and remove the complexity of actually writing. Same-page authoring and team draft links. Designed from the ground up to improve the collaboration between writers, developers and the entire organization. Maintain your content in a dedicated repository with powerful search and tagging plus the security of full version control. Freedom from duplicate files or ambiguous version names. Modular content publishing allows you to choose your flavour of topic-based authoring and single sourcing to maximize content re-use. No more dead-end wikis. Your internal documentation has never been more discoverable or dynamic. Company-wide private documentation or role-specific guides for new hires or reporting in just a few clicks. Unlimited documentation hosting with the option of custom domain, integrated publishing to external services or self-hosting.

About

Document360 is an AI-powered Knowledge base platform designed to streamline knowledge management in organizations. It helps teams create, manage, and publish content effortlessly, ensuring clarity and accessibility for users. Use Cases Knowledge Base for Customers and Teams: Offer a seamless self-service experience with AI search, auto-tagging, and analytics to boost productivity and reduce support queries. IT Documentation (Including API Docs) Simplify technical documentation with markdown support, version control, and API-friendly features like code embedding and AI-driven insights. Standard Operating Procedures (SOPs) Maintain consistent workflows with centralized SOPs, AI content suggestions, and easy updates for team alignment. User Manuals Deliver user-friendly manuals with customization, localization, and AI tools for faster, polished content.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Audience

Users looking for a markdown editor with version control and hosting features for intuitive content workflows

Audience

Enterprise, mid size business and startups

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$45 per month
Free Version Supported
Free Trial Supported

Pricing

contact us
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 4.9 / 5
ease 5.0 / 5
features 4.8 / 5
design 4.8 / 5
support 4.9 / 5

Pros & Cons from Real Users

Pros

  • Document 360 is the best tool you can find to refer your knowledge base. Anyone can use this even don't have any technical skills.
  • User friendly and easy to use KMS where you don't actually need a technician. loved the varied amount of tutorial videos which made it very easy to establish an understanding of new opportunities in growing a new company. Alongside this, the customer optimization allowed me to customize my experience, allowing a personalized touch that is not readily available on similar sites.
  • Document360 is very user friendly platform to create an article on knowledgebase. It has various formats, writing styles, layouts and templates to use based on the nature of documents.
  • 1. On-time customer support 2. Easily accessible and it is secure. 3. Good storage capacity 4. We can access any file by searching with a key word.
  • This is the best software which I ever used to build an internal knowledge base where we can upload all QRG'S Quick reference guide. It has massive storage and many customizable templates. All interface are user friendly where we can navigate easily.

Cons

  • If there were some more demo videos, it would be more helpful for the end-users to become more familiar with the platform.
  • The only downside is the amount of knowledge on the app which can be overwhelming.
  • There are many choices and menus which sometimes gets confusing, maybe it will get familiar while get into frequent usage of this tool.
  • No major concerns I can say. But it would be great if you can add a feature to upload video contents.
  • Adding many frequently asked questions will help to get a resolution immediately.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Corilla
Founded: 2015
Australia
corilla.com

Company Information

Kovai
Founded: 2011
United Kingdom
document360.com

Alternatives

MadCap Flare Online

MadCap Flare Online

MadCap Software

Alternatives

Universal Knowledge

Universal Knowledge

Knowledge Powered Solutions Ltd
MadCap Flare

MadCap Flare

MadCap Software
Archbee

Archbee

AiurLabs

Categories

Categories

Software Documentation Features

Access Roles / User Permissions Supported
Automatic Documentation Generation Not Supported
Collaboration Tools Supported
Docs Web Hosting Not Supported
Feedback Capture Supported
Markdown Support Supported
Multiple Formats Support Supported
Multiple Versions Support Supported
reStructured Text Support Supported
Version Control Supported
Webhooks Supported
WYSIWIG Editor Not Supported

Document Management Features

Access Controls Supported
Archiving & Retention Supported
Collaboration Tools Supported
Compliance Tracking Supported
Document Archiving Supported
Document Assembly Supported
Document Capture Not Supported
Document Conversion Supported
Document Delivery Supported
Document Indexing Supported
Document Retention Supported
Electronic Signature Not Supported
Email Management Not Supported
File Recovery Not Supported
File Type Conversion Supported
Forms Management Supported
Full Text Search Supported
Offline Access Supported
Optical Character Recognition Supported
Print Management Supported
Version Control Supported

Knowledge Management Features

Artificial Intelligence (AI) Not Supported
Cataloging / Categorization Not Supported
Collaboration Supported
Content Management Supported
Decision Tree Supported
Discussion Boards Supported
Full Text Search Supported
Knowledge Base Management Supported
Self Service Portal Supported

Integrations

Crowdin Not Supported
Cyclr Not Supported
Desktop.com Not Supported
Disqus Not Supported
Freshdesk Not Supported
Google Analytics Not Supported
HelpBar Not Supported
HelpHub Not Supported
Intercom Not Supported
Microsoft Teams Not Supported
Motileo Not Supported
Nango Not Supported
Olark Not Supported
Segment Not Supported
Slack Not Supported
Stackreaction Not Supported
Supademo Not Supported
Unleash Not Supported
Zendesk Not Supported

Integrations

Crowdin Supported
Cyclr Supported
Desktop.com Supported
Disqus Supported
Freshdesk Supported
Google Analytics Supported
HelpBar Supported
HelpHub Supported
Intercom Supported
Microsoft Teams Supported
Motileo Supported
Nango Supported
Olark Supported
Segment Supported
Slack Supported
Stackreaction Supported
Supademo Supported
Unleash Supported
Zendesk Supported
Claim Corilla and update features and information
Claim Corilla and update features and information
Claim Document360 and update features and information
Claim Document360 and update features and information