Insightrix Communities

Insightrix Communities

Insightrix Research
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About

Discover and validate what consumers see, think, and feel beyond their conscious control on desktop and mobile. Online webcam eye tracking for identifying where consumers’ attention goes. Online emotion measurement for capturing consumers’ emotional statements during the interaction with digital products. Online implicit tests for uncovering true attitudes and thoughts hidden in the subconscious. Online solutions for remote usability research. We’ve designed the new product UXReality that completely replaces usability labs with a virtual solution. It allows you to do UX research both on desktop and mobile remotely. You get high-quality session recordings and can literally see through the users’ eyes. The solution includes AI-powered webcam eye tracking, emotion measurement, and surveys.

About

Create inspiring online communities with Insightrix Communities, a leading online community software for brands and organizations looking to co-create with their customers or stakeholders. Insightrix Communities offers market researchers, communicators, and engagement professionals a complete solution to their research and community consultation needs. The platform features robust online community management tools, quantitative research and qualitative research tools, and a best-in-class user experience that is second to none.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies that want to discover and validate what consumers see, think, and feel

Audience

Brands looking for a complete Customer Engagement platform

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

CoolTool
Founded: 2011
United States
cooltool.com

Company Information

Insightrix Research
Founded: 2001
Canada
insightrixcommunities.com

Alternatives

Alternatives

SelfCommunity

SelfCommunity

Quentral
GazeInsight

GazeInsight

GazeRecorder
NoldusHub

NoldusHub

Noldus
Platos

Platos

Pax Republic

Categories

Eye Tracking Supported
Market Research Supported
Survey Supported

Categories

Community Supported
Market Research Supported
Survey Supported

Market Research Features

Benchmarking Not Supported
Compensation Management Not Supported
Data Management Supported
Email / Online Supported
Face-to-Face Not Supported
Panel Management Supported
Paper-Based Not Supported
Phone-Based Not Supported
Sample Management Supported
Statistical Analysis Supported
Survey Management Supported

Survey Features

Custom Survey URLs Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Supported
Offline Response Collection Supported
Paper Survey Not Supported
Question Branching Supported
Question Library Supported
Site Intercept Survey Supported
Skip Logic Supported
Supports Audio / Images / Video Supported

Market Research Features

Benchmarking Not Supported
Compensation Management Supported
Data Management Supported
Email / Online Supported
Face-to-Face Not Supported
Panel Management Supported
Paper-Based Not Supported
Phone-Based Not Supported
Sample Management Supported
Statistical Analysis Supported
Survey Management Supported

Survey Features

Custom Survey URLs Not Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Supported
Offline Response Collection Not Supported
Paper Survey Not Supported
Question Branching Not Supported
Question Library Not Supported
Site Intercept Survey Not Supported
Skip Logic Supported
Supports Audio / Images / Video Supported

Community Features

Content Management Supported
Content Moderation Supported
Discussions / Forums Supported
Event Management Not Supported
Group Management Not Supported
Ideation / Crowdsourcing Supported
Member Directory Supported
Membership Management Supported
Social Media Management Not Supported
Website Management Not Supported
White Label Not Supported

Customer Engagement Features

Analytics Supported
Churn Management Not Supported
Communication Management Supported
Community Management Supported
Content Syndication Not Supported
Feedback Collection Supported
Gamification Supported
Live Chat Not Supported
Video Content Supported

Integrations

No info available.

Integrations

No info available.
Claim CoolTool and update features and information
Claim CoolTool and update features and information
Claim Insightrix Communities and update features and information
Claim Insightrix Communities and update features and information