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About

Convo is a work collaboration platform that goes beyond chat/messenger solutions; in addition to quick chats, all thoughtful conversations around work ideas and associated attachments seamlessly merged. Convo perfectly combines Asynchronous and Synchronous communications for manager strengthening team culture & help increase team performance. Streamline your on-desk workforce communication. Convo helps eliminate distance between teams and enables real-time collaboration. Convo eliminates the void between non-desk teams. With a multi-channel communication platform, Convo unifies your non-desk teams. Successful organizations don’t try to reinvent the wheel. Build smart, productive workflows once that automate common processes every time, saving hours each week and ensuring the right steps are being taken. Automate form-intensive, approval-based processes across departments and systems. Empower business users from every department to run their own workflows — no coding experience required

About

Meet Your New Customer Communications Platform Introducing a single platform that allows you to communicate with customers via any channel. Enjoy closer collaboration, effective workflows and more satisfied customers. Collaborate more efficiently by using a central hub for all incoming messages. Be more accessible, more flexible and build better workflows across WhatsApp Business, Messenger, Livechat, Apple Business Chat and email. Platform: ✓ Multichannel Inbox ✓ Analytics & Insights Channels & features: ✓ WhatsApp Business API ✓ Social Messaging ✓ Outbound Messaging ✓ Livechat ✓ Chat widget ✓ Teams module ✓ Smart routing ✓ Call deflection ✓ Tag & label management ✓ User management ✓ Contact management

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies of all sizes interested in a powerful collaboration platform

Audience

SMB and Enterprises that need an all-in-one customer communication platform to improve their customers experience.

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Pricing

€15 per user per month
Flexible prices for every type of business. You can select the right plan for your team.

*Billed annually
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Convo
Founded: 2012
United States
www.convo.com

Company Information

Saysimple
Founded: 2014
Netherlands
saysimple.com

Alternatives

Alternatives

WhatsApp

WhatsApp

Meta
Viber

Viber

Viber Media
Air

Air

Air AI

Categories

Collaboration Supported
Team Chat Supported

Categories

Live Chat Supported
Messaging Supported
Team Chat Supported

Collaboration Features

Brainstorming Supported
Calendar Management Supported
Chat / Messaging Supported
Contact Management Supported
Content Management Supported
Document Management Supported
Project Management Supported
Real Time Editing Supported
Task Management Supported
Version Control Supported
Video Conferencing Supported

Team Chat Features

End-to-End Encryption (E2EE) Supported
File Sharing Not Supported
Groups / Channels Supported
Payments Supported
Search / Filter Not Supported
Self-Destructing Messages Not Supported
Stickers / GIFs Supported
Threaded Discussion Not Supported
Video Conferencing Not Supported
Voice Calling Not Supported

Customer Communications Management Features

Batch Communications Not Supported
Chat / Messaging Supported
Content Management Not Supported
Email Distribution Not Supported
Interactive Content Not Supported
Multi-Channel Communications Supported
On-Demand Communications Not Supported
Personalization Supported
Print Management Not Supported
Template Management Supported
Video Content Not Supported

Customer Engagement Features

Analytics Supported
Churn Management Not Supported
Communication Management Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Supported
Gamification Not Supported
Live Chat Supported
Video Content Not Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Not Supported
Geo Targeting Not Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Not Supported
Third Party Integration Supported
Transfers / Routing Supported
Website Visitor Tracking Not Supported

Messaging Features

End-to-End Encryption (E2EE) Supported
File Sharing Supported
Groups / Channels Supported
Payments Supported
Search / Filter Supported
Self-Destructing Messages Not Supported
Stickers / GIFs Supported
Threaded Discussion Not Supported
Video Conferencing Not Supported
Voice Calling Not Supported

Integrations

Apple Business Chat Not Supported
Box Supported
CDK Global Not Supported
Dropbox Supported
Gmail Supported
Google Business Messages Not Supported
Insocial Not Supported
Instagram Not Supported
LINE Not Supported
Microsoft Outlook Supported
Rambox Supported
Salesforce Not Supported
Stackreaction Supported
Viber Not Supported
WeChat Not Supported
WhatsApp Not Supported
Wufoo Supported
X (Twitter) Not Supported
Zapier Supported
me&u Supported

Integrations

Apple Business Chat Supported
Box Not Supported
CDK Global Supported
Dropbox Not Supported
Gmail Not Supported
Google Business Messages Supported
Insocial Supported
Instagram Supported
LINE Supported
Microsoft Outlook Not Supported
Rambox Not Supported
Salesforce Supported
Stackreaction Not Supported
Viber Supported
WeChat Supported
WhatsApp Supported
Wufoo Not Supported
X (Twitter) Supported
Zapier Not Supported
me&u Not Supported
Claim Convo and update features and information
Claim Convo and update features and information
Claim Saysimple and update features and information
Claim Saysimple and update features and information