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About

Convo is a work collaboration platform that goes beyond chat/messenger solutions; in addition to quick chats, all thoughtful conversations around work ideas and associated attachments seamlessly merged. Convo perfectly combines Asynchronous and Synchronous communications for manager strengthening team culture & help increase team performance. Streamline your on-desk workforce communication. Convo helps eliminate distance between teams and enables real-time collaboration. Convo eliminates the void between non-desk teams. With a multi-channel communication platform, Convo unifies your non-desk teams. Successful organizations don’t try to reinvent the wheel. Build smart, productive workflows once that automate common processes every time, saving hours each week and ensuring the right steps are being taken. Automate form-intensive, approval-based processes across departments and systems. Empower business users from every department to run their own workflows — no coding experience required

About

ConvoZen AI is a unified conversational intelligence and agentic AI platform built to automate, analyze, and optimize customer interactions across contact center environments. It enables organizations to deploy autonomous, multilingual AI agents that operate across voice, chat, WhatsApp, email, and social channels, handling workflows 24/7 while preserving context across multiple sessions for more natural, continuous conversations. It combines real-time conversational AI with analytics, allowing businesses to extract insights from 100% of customer interactions, including sentiment, compliance risks, performance gaps, and customer intent. Its architecture includes specialized AI agents such as frontline conversational agents for direct customer interaction, supervisor agents that audit and score conversations automatically, and copilot agents that assist human agents during live calls with next-best actions, knowledge suggestions, and compliance guidance.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies of all sizes interested in a powerful collaboration platform

Audience

Enterprise customer support and contact center teams that need to automate conversations, monitor performance, and extract actionable insights from large volumes of customer interactions

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Convo
Founded: 2012
United States
www.convo.com

Company Information

ConvoZen
Founded: 2021
United States
convozen.ai/

Alternatives

Alternatives

Air

Air

Air AI

Categories

Categories

Collaboration Features

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Integrations

Box
Dropbox
Gmail
Google Drive
HubSpot CRM
Hugging Face
Microsoft Excel
Microsoft Outlook
Pipedrive
Rambox
Salesforce
Slack
Stackreaction
WhatsApp
Wufoo
Zapier
Zoho CRM
me&u

Integrations

Box
Dropbox
Gmail
Google Drive
HubSpot CRM
Hugging Face
Microsoft Excel
Microsoft Outlook
Pipedrive
Rambox
Salesforce
Slack
Stackreaction
WhatsApp
Wufoo
Zapier
Zoho CRM
me&u
Claim Convo and update features and information
Claim Convo and update features and information
Claim ConvoZen and update features and information
Claim ConvoZen and update features and information