Related Products
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About
Convo is a work collaboration platform that goes beyond chat/messenger solutions; in addition to quick chats, all thoughtful conversations around work ideas and associated attachments seamlessly merged. Convo perfectly combines Asynchronous and Synchronous communications for manager strengthening team culture & help increase team performance. Streamline your on-desk workforce communication. Convo helps eliminate distance between teams and enables real-time collaboration. Convo eliminates the void between non-desk teams. With a multi-channel communication platform, Convo unifies your non-desk teams. Successful organizations don’t try to reinvent the wheel. Build smart, productive workflows once that automate common processes every time, saving hours each week and ensuring the right steps are being taken. Automate form-intensive, approval-based processes across departments and systems. Empower business users from every department to run their own workflows — no coding experience required
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About
ConvoZen AI is a unified conversational intelligence and agentic AI platform built to automate, analyze, and optimize customer interactions across contact center environments. It enables organizations to deploy autonomous, multilingual AI agents that operate across voice, chat, WhatsApp, email, and social channels, handling workflows 24/7 while preserving context across multiple sessions for more natural, continuous conversations. It combines real-time conversational AI with analytics, allowing businesses to extract insights from 100% of customer interactions, including sentiment, compliance risks, performance gaps, and customer intent. Its architecture includes specialized AI agents such as frontline conversational agents for direct customer interaction, supervisor agents that audit and score conversations automatically, and copilot agents that assist human agents during live calls with next-best actions, knowledge suggestions, and compliance guidance.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies of all sizes interested in a powerful collaboration platform
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Audience
Enterprise customer support and contact center teams that need to automate conversations, monitor performance, and extract actionable insights from large volumes of customer interactions
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationConvo
Founded: 2012
United States
www.convo.com
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Company InformationConvoZen
Founded: 2021
United States
convozen.ai/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Collaboration Features
Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing
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Integrations
Box
Dropbox
Gmail
Google Drive
HubSpot CRM
Hugging Face
Microsoft Excel
Microsoft Outlook
Pipedrive
Rambox
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Integrations
Box
Dropbox
Gmail
Google Drive
HubSpot CRM
Hugging Face
Microsoft Excel
Microsoft Outlook
Pipedrive
Rambox
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