ConvasBasecanvas
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Related Products
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About
We take digital products from zero to one for clients and ourselves. In other words, we design, build and run our own digital products and we help startup founders and companies do the same. Convas, a better way to work with customer feedback. Convas is a feedback page for SaaS companies. Gather feedback and feature requests in one place, understand customers and build the right products. Better Products. Happier Customers. Perfect for your SaaS or startup. Get visibility into what will move the needle for your customers and keep them in the loop. Features. Everything you need to manage your customer feedback. Struggling to keep track of customer feedback and keeping your customers in the loop on your product development? We have you covered. Gather and organize all your customer feedback in one place. Show your customers what you're working on & send automatic product updates. Gather product feedback without your customers leaving your site.
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About
Usersnap is a user feedback platform designed for product teams to gather product-specific insights, accelerate user testing, and improve stakeholder feedback loops.
Companies such as Red Hat, Erste Bank, Lego, and Harvard University excel in their enterprise growth and operations with Usersnap. Product teams strive for user-centric processes and rely on Usersnap to gain clarity for product decisions. Grow in confidence with a scalable user feedback software as your partner.
Usersnap is right for you if want to:
✔️ Create a user-centered and welcoming feedback culture
✔️ Streamline all product feedback to identify top roadmap contenders
✔️ Save time on communicating technical and design improvements
✔️ Conduct more in-product user research and unleash UX insights
✔️ Have a constant stream of new user feedback to stay on top of the voice of customers.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
SMEs that use SaaS looking for a tool to handle customer feedback
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Audience
Product Managers, CX Managers, CS Managers, Marketers, UX Researchers, UX Designers, Software Developers, QA Managers, Project Managers, Software Companies, e-Commerce Companies, Web Design Agencies, Digital Agencies
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$49 per month
Free Version
Free Trial
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Pricing
$69.00/month
Startup - $69/mo. Start Free Trial. 10 team members. 5 projects. Unlimited feedback.
Company - $129/mo. Start Free Trial. 15 team members. 10 projects. Unlimited feedback. Enterprise - Let's talk! Unlimited team members. Unlimited projects. SSO, webhooks, REST API.
Free Version
Free Trial
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationBasecanvas
Founded: 2017
Sweden
basecanvas.com
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Company InformationUsersnap
Founded: 2013
Austria
usersnap.com/
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Categories |
Categories |
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Bug Tracking Features
Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management
Complaint Management Features
Case Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Forms Management
Issue Tracking
Quality Assurance Management
Routing
Self Service Portal
Social Media Monitoring
Survey Management
Customer Experience Features
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Service Features
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Customer Success Features
Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis
Digital Experience Platforms (DXP) Features
Alerts / Notifications
Auto-Tagging
Blogs
Calendar
Content Modeling
Digital Asset Management
File Sharing
Form Builder
Forums / Message Boards
Headless CMS
Knowledge Base
Performance Monitoring
Personalization / Segmentation
Reporting / Analytics
Surveys / Polls
Templates
User Management / Permissions
Version Control
Wiki
Workflow Management
Issue Tracking Features
Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management
Product Management Features
Collaboration
Feedback Collection
Idea Management
Milestone Tracking
Prioritization
Product Roadmapping
Release Management
Requirements Management
Resource Management
Workflow Management
Quality Management Features
Audit Management
Complaint Management
Compliance Management
Corrective and Preventive Actions (CAPA)
Defect Tracking
Document Control
Equipment Management
ISO Standards Management
Maintenance Management
Risk Management
Supplier Quality Control
Training Management
UX Features
Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research
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Integrations
Asana
Axosoft
Azure DevOps Server
Basecamp
Countersoft Gemini
Drupal
Evernote
GitHub
Google Analytics
Planio
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Integrations
Asana
Axosoft
Azure DevOps Server
Basecamp
Countersoft Gemini
Drupal
Evernote
GitHub
Google Analytics
Planio
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