ConsumerAffairs

ConsumerAffairs

Consumers Unified
+
+

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About

ConsumerAffairs is not a government agency. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Our content is intended to be used for general information purposes only. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. We want to prevent one-star experiences for consumers and brands. Our business model is set up to support this mission. We spend hours researching companies, analyzing reviews and building tools to make your decision process surprisingly painless. We help brands collect reviews, respond to their customers and generate insights from feedback. Brands that choose to pay us for these tools are called Authorized Partners. When you’re ready to purchase, we recommend an Authorized Partner(s) that meets your unique situation.

About

Sprinklr Insights is an AI-native consumer intelligence platform that gives enterprises real-time consumer, competitor, and market intelligence from 30+ channels without the noise. It unifies the core listening and intelligence workflows that includes social listening, brand monitoring, Voice of the Customer, crisis management, and competitive intelligence on a single platform, turning fragmented conversations across social, digital, news, and review sources into clear, actionable recommendations. With more than a decade of purpose-built AI for unstructured data, Sprinklr Insights helps brands understand audiences, protect reputation, and make smarter, data-backed decisions.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies searching for a solution to improve their purchases

Audience

Enterprise, Large Enterprise, Very Large Enterprise

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Pricing

Custom quote-based pricing
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Consumers Unified
Founded: 1998
United States
www.consumeraffairs.com

Company Information

Sprinklr
Founded: 2009
United States
www.sprinklr.com/products/consumer-intelligence/

Alternatives

Alternatives

Signal AI

Signal AI

Signal Media
Meltwater

Meltwater

Meltwater Group

Categories

Categories

Reputation Management Features

Campaign Management Supported
Gamification Not Supported
Response Management Supported
Review Generation Supported
Review Monitoring Supported
Sentiment Analysis Supported
Social Media Metrics Not Supported
Social Media Monitoring Supported
White Label Not Supported

Reputation Management Features

Campaign Management Not Supported
Gamification Not Supported
Response Management Not Supported
Review Generation Not Supported
Review Monitoring Not Supported
Sentiment Analysis Supported
Social Media Metrics Not Supported
Social Media Monitoring Supported
White Label Not Supported

Media Monitoring Features

Alerts / Notifications Supported
Broadcast Media Monitoring Not Supported
Content Translation Not Supported
Dashboards / Reporting Supported
Export Results Not Supported
Online News Monitoring Not Supported
Podcast Monitoring Not Supported
Print Media Monitoring Not Supported
Social Media Monitoring Supported

Integrations

Discord Not Supported
Facebook Not Supported
Instagram Not Supported
Microsoft 365 Not Supported
Oracle Cloud Infrastructure Not Supported
Pinterest Not Supported
ProvenExpert.com Supported
Salesforce Not Supported
Slack Not Supported
Snapchat Not Supported
Stripe Not Supported
TikTok Not Supported
Tumblr Not Supported
Twilio Not Supported
Twitch Not Supported
VK Not Supported
Vimeo Not Supported
WhatsApp Not Supported
WordPress Not Supported
YouTube Not Supported

Integrations

Discord Supported
Facebook Supported
Instagram Supported
Microsoft 365 Supported
Oracle Cloud Infrastructure Supported
Pinterest Supported
ProvenExpert.com Not Supported
Salesforce Supported
Slack Supported
Snapchat Supported
Stripe Supported
TikTok Supported
Tumblr Supported
Twilio Supported
Twitch Supported
VK Supported
Vimeo Supported
WhatsApp Supported
WordPress Supported
YouTube Supported
Claim ConsumerAffairs and update features and information
Claim ConsumerAffairs and update features and information
Claim Sprinklr Insights and update features and information
Claim Sprinklr Insights and update features and information