ConsoleWorks vs. LogMeIn Resolve Comparison


ConsoleWorks TDi Technologies	LogMeIn Resolve GoTo 4.8 out of 5 stars
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ConsoleWorks	LogMeIn Resolve
		Related Products Admin By Request Endpoint Privilege Management Admin By Request EPM gives organizations control over who and what can elevate on their endpoints, without standing up servers, databases, or a dedicated admin team to run it. The model is least privilege: a user or an application receives the specific access its task requires and nothing more. This closes off a common attack route, since permanent local admin rights are what an attacker inherits when malware executes or a credential is stolen. Removing admin rights does not push users back into support queues. When someone needs a longer stretch of elevated work, they run an Admin Session that expires on its own. When they need only one program elevated, Run As Admin handles that alone and leaves the rest of the system unprivileged. Requests can be approved through the portal, the mobile app, or the API. Files receive an OPSWAT MetaDefender reputation check before elevation, and software that has already been vetted can clear automatically through pre-approval or the AI and Machine Learning approval engine. A single agent supports Windows, macOS, and Linux and behaves the same whether the endpoint is online or offline. Auditing and inventory are included as standard. 4.8 out of 5 stars 109 Ratings Visit Website for Admin By Request Endpoint Privilege Management Securden Unified PAM Securden Unified PAM is a privileged access security solution that lets you discover, centrally store, organize, share, manage, and keep track of all privileged identities, passwords, keys, documents, and other identities. It helps you establish a centralized password management system, automate management with approval workflows, control ‘who’ can access ‘what’, monitor, and record all access to critical IT assets, and enforce password security best practices. 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The high-performance ZTNA service that is part of a personal SASE solution from Cloudbrink can upgrade or replace traditional VPNs while fixing the performance and complexity that come from other vendors in the ZTNA and SASE space. Built as a software-only service, Cloudbrink delivers sub-20ms latency and 1Gbps+ speeds per user using dynamically deployed FAST edges and a proprietary protocol that recovers packet loss before it impacts the app. Security isn’t bolted on—it’s built in. With mutual TLS 1.3, short-lived certs, and no exposed IPs, Cloudbrink provides real zero trust without making users suffer through poor connections or overloaded POPs. If you’ve been burned by “next-gen” solutions that still feel like 2008, it might be time for something new. 4.9 out of 5 stars 28 Ratings Visit Website for Cloudbrink NinjaOne NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience to work faster, smarter, and easier while IT teams modernize and improve efficiency. NinjaOne is a Leader in the Gartner Magic Quadrant for Endpoint Management Tools. The company is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years. 4.7 out of 5 stars 6,907 Ratings Visit Website for NinjaOne Securden Endpoint Privilege Manager Securden Endpoint Privilege Manager (EPM) helps enterprises remove admin rights without impacting productivity on Windows, Mac, and Linux endpoints. Securden EPM helps elevate applications for standard users and grant admin rights on a Just-in-Time basis, eliminating standing privileges while maintaining seamless operations. Enforce application control using allowlisting and blocklisting, enable on-demand and policy-based granular application elevation, and manage privileges even on offline endpoints. Capabilities include JIT local admin rights, application usage tracking, and local administrator group monitoring. Secure remote access supports IT helpdesk operations, while built-in controls help meet compliance requirements such as HIPAA, PCI-DSS, GDPR, and NERC-CIP. A highly scalable architecture and wide array of integrations make Securden EPM ideal for securing enterprise endpoints at scale. 4.7 out of 5 stars 7 Ratings Visit Website for Securden Endpoint Privilege Manager SuperOps SuperOps is the AI-native unified platform for modern MSPs and internal IT teams. It replaces the typical four-to-six-tool IT operations stack - PSA, RMM, helpdesk, MDM, asset tracking, network monitoring, patch management and IT documentation - with a single, built-as-one platform on a shared data layer. That architectural choice is what makes the rest of the platform work, particularly its agentic AI. Monica AI, SuperOps' intelligence layer, was designed alongside the platform from day one. It triages tickets, surfaces patch and CVE risks, drafts worklogs, suggests knowledge base articles, and increasingly handles fully autonomous workflows for routine work. SuperOps supports Windows, macOS, Linux, iOS, iPadOS and Android, integrates with the IT and MSP ecosystem (Slack, Teams, Azure AD, Okta, QuickBooks, Xero, Bitdefender, SentinelOne and more), and bundles Splashtop and ISL Online remote access free. Transparent pricing, fast deployment, founder-led product investment. 4.5 out of 5 stars 297 Ratings Visit Website for SuperOps EZO AssetSonar AssetSonar is a comprehensive IT asset management platform that provides real-time visibility into your entire digital infrastructure. Track and optimize hardware, software, and license management to reduce risks, control IT spend, and improve compliance. AssetSonar is an IT asset management and IT service management platform that provides real-time visibility across your entire digital infrastructure. With native ITSM capabilities, AssetSonar helps track and optimize hardware, software, licenses, and service workflows, reducing risks, controlling IT expenditures, and enhancing compliance. The platform features real-time asset context via its IT Graph, which links tickets, assets, software, and users, enabling faster issue resolution and improved decision-making. With integrated patch management, software governance, and automated workflows, AssetSonar streamlines IT operations, enhances service delivery, and supports more efficient offboarding processes. 4.5 out of 5 stars 119 Ratings Visit Website for EZO AssetSonar Edgefinity IoT Edgefinity IoT is an enterprise RFID and real-time tracking platform designed to give organizations greater visibility and control over their operations. The platform connects RFID readers, sensors, and other IoT devices to automatically identify, locate, and monitor assets, inventory, work-in-process, tools, equipment, and personnel. With configurable workflows, real-time alerts, facility maps, reporting, and a powerful rules engine, Edgefinity IoT turns RFID data into actionable information. Organizations can use the platform to automate inventory tracking, monitor asset movement, improve manufacturing workflows, manage safety and mustering, verify shipments, and create alerts when important events occur. Hardware-agnostic and available for cloud or on-premise deployment, Edgefinity IoT can scale from a focused RFID application to an enterprise-wide visibility solution spanning multiple facilities and workflows. 4.8 out of 5 stars 6 Ratings Visit Website for Edgefinity IoT gPanel gPanel by Promevo is an all-in-one Google Workspace administration tool, developed by a Google Diamond partner, that simplifies and centralizes user management, security, and automation. Whether onboarding, offboarding, or managing users at scale, gPanel helps IT admins save time and reduce manual effort. With an intuitive, single-page interface, admins can automate tasks like provisioning, deprovisioning, user suspension, Gmail signature management, and Shared Drive access. gPanel offers granular control over Docs, Groups, Sites, and email settings. Unlike the native admin console, gPanel provides advanced visibility into Google Drive. Admins can search text across all user files, view sharing settings, and instantly transfer file ownership — making it ideal for reporting, offboarding, and compliance. Whether you need Google Workspace automation, user access management, or a Google Admin Console alternative, gPanel delivers smarter control and streamlined workflows. 4.4 out of 5 stars 69 Ratings Visit Website for gPanel pCloud Business pCloud is a cloud-based digital asset management platform and cloud storage that provides access to all your digital content including images, video, audio, docs, and more- anytime, anywhere, on any device. Keep all of your important files safe and centralized in one place. You can share with team members, clients, etc. across the globe and give them controlled access and permissions to your digital library. Founded: 2013, Baar, Switzerland Users: 23M+ worldwide (as of early 2026) Data centers: Luxembourg (EU) and Dallas, Texas (US) Core Features : - pCloud Drive - Virtual File System on Windows, macOS, Linux - Team Folders & Collaboration - File Versioning, History & Rewind up to 180 days - Admin Console for User and Team management, storage allocation - 1 or 2 TB per user - Multi-platform Access - Windows, macOS, Linux, iOS, Android and Web platform You can test pCloud Business with a 30-day free trial account with up to 10 users 4.3 out of 5 stars 189 Ratings Visit Website for pCloud Business
ConsoleWorks: About ConsoleWorks is a unified IT/OT cybersecurity and operations platform designed for privileged-access users. ConsoleWorks delivers secure, persistent remote access and full management of permissions, enabling organizations to control access to operating systems, network devices, configuration ports, servers, storage, applications, and more under a centralized, role-based access control model. It operates agent-lessly: instead of installing software agents on each asset, ConsoleWorks maintains a constant, secure connection that works regardless of an asset’s state (powered on/off, OS up/down), giving “out-of-band” control and visibility. It monitors and logs every privileged action, down to the keystroke, offering continuous auditing, session recording, configuration monitoring, patch and asset-inventory tracking, and automatic detection of configuration changes.	LogMeIn Resolve: About LogMeIn Resolve is a modern unified endpoint management (UEM) and IT support platform designed to empower IT and MSP teams with flexible, secure, and scalable management tools. It combines remote monitoring and management, remote access, ticketing, automation, and AI-powered insights into a single, easy-to-use console. The platform enables proactive device management with patching, antivirus, alerting, and remote execution, helping ensure uptime and optimize performance. IT teams can deliver unattended remote support across Windows, Mac, and Android devices, resolving issues even when users are offline. Asset management features provide visibility into hardware and software inventory and license compliance. LogMeIn Resolve’s AI tools enhance efficiency by generating helpdesk ticket summaries and automating routine tasks.
ConsoleWorks: Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	LogMeIn Resolve: Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
ConsoleWorks: Audience Organizations requiring a solution offering centralized, secure privileged-access control, continuous compliance auditing, and unified IT/OT management	LogMeIn Resolve: Audience IT departments and managed service providers seeking an all-in-one, secure, and AI-enhanced unified endpoint management and IT support platform to improve operational efficiency and service delivery
ConsoleWorks: Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	LogMeIn Resolve: Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
ConsoleWorks: API Offers API Not Supported	LogMeIn Resolve: API Offers API Supported
ConsoleWorks: Screenshots and Videos View more images or videos	LogMeIn Resolve: Screenshots and Videos View more images or videos
ConsoleWorks: Pricing No information available. Free Version Not Supported Free Trial Not Supported	LogMeIn Resolve: Pricing No information available. Free Version Supported Free Trial Supported
ConsoleWorks: Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	LogMeIn Resolve: Reviews/Ratings Overall 4.8 / 5 ease 4.8 / 5 features 4.8 / 5 design 4.6 / 5 support 4.5 / 5 Read all reviews
	LogMeIn Resolve: Pros & Cons from Real Users Pros Simple to install on computers, either in person or remote through Zoom shared screen once you get the hang on it. Helps us troubleshoot and fix both tech and user based issues. It is extremely easy to use. It has helped during multiple service calls. It is easy for the customer to use. They just click a link and point their phones. This product has saved us so many truck rolls. Super easy and convenient to use. Give me the vision to see equipment inside the customers home without dispatching a tech, which is exactly the purpose of using. I'm able to resolve so many more tickets in seat vs sending to outside techs. I like how easy to use and navigate the tool and the features are very superb which anyone can easily remember. The remote execution feature is great. Seems to be a lot more stable than GoTo Assist where devices stay connected. Just an overall more robust product then past Goto Assist versions. Cons haven't found a problem yet. Would love to remote upload software or updates across a number of computers, or access without permission from the user. I haven't found anything I do not like so far. It is a great product. It's unfortunate that we have to have the customer download the app to allow access to their mobile device. Most customer's don't want to do that, however, they are willing to just click on a link and allow access. I don't think there is something not to like on this tool because it's a user friendly tool. Lacks reporting features for a device inventory. The only way to capture or export a list of machine names was to select screen by screen and copy and past into spreadsheet.
ConsoleWorks: Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	LogMeIn Resolve: Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
ConsoleWorks: Company Information TDi Technologies Founded: 1991 United States www.tditechnologies.com	LogMeIn Resolve: Company Information GoTo Founded: 2003 United States www.logmein.com/products/resolve
ConsoleWorks: Alternatives Intel vPro Manageability Intel	LogMeIn Resolve: Alternatives Atera 4.8 out of 5 stars
ConsoleWorks: Claroty	LogMeIn Resolve: SetMe Techinline
ConsoleWorks: MSP360 Connect MSP360	LogMeIn Resolve: LogMeIn Rescue GoTo 4.7 out of 5 stars
ConsoleWorks: Belden Horizon Console Belden	LogMeIn Resolve: N-able N‑central N-able 3.6 out of 5 stars
ConsoleWorks: Waterfall Security Waterfall Security Solutions Ltd. View All	LogMeIn Resolve: Naverisk RMM & PSA Naverisk View All
ConsoleWorks: Categories OT Secure Remote Access Supported Secure Remote Access Supported	LogMeIn Resolve: Categories Help Desk Supported Issue Tracking Supported IT Management Supported IT Service Supported ITSM Supported Remote Desktop Supported Remote Support Supported RMM Supported Secure Remote Access Supported Service Desk Supported
	LogMeIn Resolve: Show More Features Help Desk Features Alerts / Escalation Supported Automated Routing Not Supported Community Forums Not Supported Customizable Branding Not Supported Document Storage Not Supported Email Integration Supported Incident Management Not Supported Interaction Tracking Not Supported IT Asset Management Supported Knowledge Base Not Supported Known Issue Management Not Supported Live Chat Not Supported Multi-Channel Communication Not Supported Multiple Brands / Products Not Supported Network Monitoring Supported Real-time Chat Not Supported Self Service Portal Supported Service Level Agreement (SLA) Management Not Supported Ticket Management Supported IT Management Features Capacity Monitoring Supported Compliance Management Not Supported Event Logs Supported Hardware Inventory Not Supported IT Budgeting Not Supported License Management Not Supported Patch Management Supported Remote Access Supported Scheduling Supported Software Inventory Not Supported User Activity Monitoring Supported IT Service Features Contract Management Not Supported Incident Management Not Supported IT Asset Management Not Supported Knowledge Management Not Supported Release Management Not Supported Self Service Portal Not Supported Service Catalog Not Supported Service Reporting Supported Ticket Management Supported ITSM Features Asset Tracking Not Supported Availability Management Not Supported Change Management Not Supported Configuration Management Not Supported Contract/License Management Not Supported Dashboard Not Supported Incident Management Not Supported Problem Management Supported Project Management Not Supported Release & Deployment Management Not Supported Self Service Portal Not Supported Issue Tracking Features Assignment Management Supported Dashboard Not Supported Escalation Management Not Supported Issue Auditing Supported Issue Scheduling Not Supported Knowledge Base Not Supported Project Management Not Supported Recurring Issues Not Supported Scheduling Supported Task Management Not Supported RMM Features Deployment Management Supported For MSPs Supported IT Asset Management Not Supported Mobile Access Supported Network Monitoring Supported Patch Management Supported Real-time Alerts Supported Remediation Management Not Supported Remote Desktop Features Chat Not Supported Cross-Platform Access Supported File Transfer Supported Group View Not Supported Mobile Device Access Supported Multi Monitor Support Supported Record Remote Sessions Supported Remote Print Not Supported Remote Wake Not Supported User Management Supported Remote Support Features Diagnostic Tools Supported File Transfer Supported Live Chat Supported Real-time Chat Supported Remote Control Supported Screen Sharing Supported Session Recording Supported Session Transfer Supported Surveys & Feedback Not Supported
ConsoleWorks: Integrations No info available.	LogMeIn Resolve: Integrations No info available.
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