ConnectWise RMM vs. Microsoft Intune Comparison


ConnectWise RMM ConnectWise	Microsoft Intune Microsoft	+	+
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Transparent pricing, fast deployment, founder-led product investment. 295 Ratings Visit Website NinjaOne NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience to work faster, smarter, and easier while IT teams modernize and improve efficiency. NinjaOne is a Leader in the Gartner Magic Quadrant for Endpoint Management Tools. The company is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years. 6,064 Ratings Visit Website Auvik Auvik's cloud-based network monitroing and management software gives you instant insight into the networks you manage, and automates complex and time-consuming network tasks. 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Track and optimize hardware, software, and license management to reduce risks, control IT spend, and improve compliance. AssetSonar is an IT asset management and IT service management platform that provides real-time visibility across your entire digital infrastructure. With native ITSM capabilities, AssetSonar helps track and optimize hardware, software, licenses, and service workflows, reducing risks, controlling IT expenditures, and enhancing compliance. The platform features real-time asset context via its IT Graph, which links tickets, assets, software, and users, enabling faster issue resolution and improved decision-making. 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About Don’t settle when it comes to managing your clients’ IT infrastructure. Exceed their expectations with ConnectWise RMM, our MSP RMM software that provides proactive tools and NOC services—regardless of device environment. With the number of new vulnerabilities rising each year, smart patching procedures have never been more important. We automatically test and deploy patches when they are viable and restrict patches that are harmful. Get better protection for clients while you spend less time managing endpoints and more time growing your business. It’s tough to locate, afford, and retain quality talent. In fact, 81% of IT leaders say it’s hard to find the recruits they need. Add ConnectWise RMM, NOC services and get the expertise and problem resolution you need to become the advisor your clients demand—without adding headcount.	About Transform IT service delivery for your modern workplace. Simplify modern workplace management and achieve digital transformation with Microsoft Intune. Create the most productive Microsoft 365 environment for users to work on devices and apps they choose, while protecting data. Securely manage iOS, Android, Windows, and macOS devices with a single endpoint management solution. Streamline and automate deployment, provisioning, policy management, app delivery, and updates. Stay up to date with a highly scalable, globally distributed cloud service architecture. Leverage the intelligent cloud for insights and baselines for your security policies and configuration settings. Help safeguard data when you don’t manage devices used by employees or partners to access work files. Intune app protection policies provide granular control over Office 365 data on mobile devices.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience MSPs	Audience Businesses of all sizes that want to manage devices that employees use
Support Phone Support Not Supported 24/7 Live Support Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros Helps us manage and monitor our sophisticated network set up. Staying on top of network and device happenings before ConnectWise Command was a tough task. Cons None so far. ConnectWise Command does everything we've needed it to so far.
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information ConnectWise Founded: 1982 United States www.connectwise.com/platform/unified-management/rmm	Company Information Microsoft Founded: 1975 United States www.microsoft.com/en-us/microsoft-365/enterprise-mobility-security/microsoft-intune
Alternatives NinjaOne	Alternatives NinjaOne
SuperOps	ManageEngine Endpoint Central ManageEngine
MSP360 RMM MSP360	Iru Iru (formerly Kandji)
ConnectWise Automate ConnectWise	Ivanti Autonomous Endpoint Management Ivanti
Atera View All	Ivanti View All
Categories IT Asset Management Supported IT Management Supported IT Service Supported MSP Supported Network Monitoring Supported Network Troubleshooting Supported Patch Management Supported RMM Supported System Monitoring Supported	Categories Autonomous Endpoint Management (AEM) Supported Endpoint Management Supported Endpoint Privilege Management Supported Mobile Device Management (MDM) Supported Shadow IT Discovery Supported Software Deployment Supported Unified Endpoint Management (UEM) Supported
Show More Features IT Asset Management Features Asset Tracking Supported Audit Management Not Supported Compliance Management Not Supported Configuration Management Not Supported Contract/License Management Not Supported Cost Tracking Not Supported Depreciation Management Not Supported Inventory Management Not Supported IT Service Management Supported Maintenance Management Not Supported Procurement Management Not Supported Requisition Management Not Supported Supplier Management Not Supported IT Management Features Capacity Monitoring Supported Compliance Management Supported Event Logs Supported Hardware Inventory Supported IT Budgeting Not Supported License Management Supported Patch Management Supported Remote Access Supported Scheduling Supported Software Inventory Supported User Activity Monitoring Supported IT Service Features Contract Management Not Supported Incident Management Supported IT Asset Management Supported Knowledge Management Supported Release Management Not Supported Self Service Portal Supported Service Catalog Not Supported Service Reporting Supported Ticket Management Not Supported MSP Features Backup Management Supported Billing & Invoicing Not Supported CRM Not Supported Dashboard Supported Help Desk Supported Issue Management Supported Live Chat Supported Patch Management Supported Privileged Access Management (PAM) Not Supported Project Management Not Supported Remote Access Supported Remote Systems Monitoring Supported Scheduling Not Supported Network Monitoring Features Bandwidth Monitoring Supported Baseline Manager Not Supported Diagnostic Tools Not Supported Internet Usage Monitoring Not Supported IP Address Monitoring Not Supported Real Time Analytics Not Supported Resource Management Not Supported Server Monitoring Supported SLA Monitoring Not Supported Uptime Monitoring Not Supported Web Traffic Reporting Not Supported Patch Management Features Alerts/Notifications Supported Automatic Approval Supported Automatic Patch Deployment Supported Automatic Scans Supported Compliance Management Supported Custom Patches Supported Dashboard Supported Network Wide Management Supported Patch Prioritization Supported Patch Testing Supported Remote Access/Control Supported Vulnerability Scanning Supported RMM Features Deployment Management Supported For MSPs Supported IT Asset Management Supported Mobile Access Supported Network Monitoring Supported Patch Management Supported Real-time Alerts Supported Remediation Management Supported System Monitoring Features Alerts / Notifications Supported Antivirus Management Supported Data Backup / Recovery Supported Device Monitoring Supported Inventory Management Supported Patch Management Supported Policy-based Automation Supported Remote Monitoring Supported Reporting / Analytics Supported Risk Analysis Supported Server Monitoring Supported Service Configuration Management Supported	Show More Features Mobile Device Management (MDM) Features Automatic Device Recognition Not Supported Data Management Supported Deployment Management Supported Inventory Management Not Supported Maintenance Utilities Not Supported Procurement Management Not Supported Remote Update / Installation Supported Software Management Supported Synchronization Management Not Supported Wireless Network Support Not Supported
Integrations Setyl Supported SuperIT Supported ALVAO IT Service Management Not Supported AdminStudio Not Supported Asset Management for Jira Not Supported Atomicwork Not Supported CnSight Not Supported F5 BIG-IP Access Policy Manager Not Supported Flexopus Not Supported Hyperproof Not Supported IT Portal Supported Ionic Not Supported Microsoft Configuration Manager Not Supported OverSOC Not Supported Precog Not Supported Resmo Not Supported Sassafras AllSight Not Supported Senturo Not Supported Zecurit Not Supported iBabs Not Supported Show More Integrations View All 20 Integrations	Integrations Setyl Supported SuperIT Supported ALVAO IT Service Management Supported AdminStudio Supported Asset Management for Jira Supported Atomicwork Supported CnSight Supported F5 BIG-IP Access Policy Manager Supported Flexopus Supported Hyperproof Supported IT Portal Not Supported Ionic Supported Microsoft Configuration Manager Supported OverSOC Supported Precog Supported Resmo Supported Sassafras AllSight Supported Senturo Supported Zecurit Supported iBabs Supported Show More Integrations View All 121 Integrations
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