ConnectWise RMM

ConnectWise RMM

ConnectWise
Iru

Iru

Iru (formerly Kandji)
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About

Don’t settle when it comes to managing your clients’ IT infrastructure. Exceed their expectations with ConnectWise RMM, our MSP RMM software that provides proactive tools and NOC services—regardless of device environment. With the number of new vulnerabilities rising each year, smart patching procedures have never been more important. We automatically test and deploy patches when they are viable and restrict patches that are harmful. Get better protection for clients while you spend less time managing endpoints and more time growing your business. It’s tough to locate, afford, and retain quality talent. In fact, 81% of IT leaders say it’s hard to find the recruits they need. Add ConnectWise RMM, NOC services and get the expertise and problem resolution you need to become the advisor your clients demand—without adding headcount.

About

Iru (formerly Kandji) is an all-in-one, AI-powered security and compliance platform designed to simplify IT management and strengthen enterprise protection. Built on the Iru Context Model, it unifies identity, endpoint, and compliance into a single intelligent system that understands users, devices, and applications in context. With passwordless workforce identity, advanced endpoint detection, and automated compliance, Iru delivers both security and efficiency without the complexity of multiple tools. Its integrated approach enables IT teams to secure access, prevent threats, and maintain continuous audit readiness—all from one intuitive platform. Trusted by over 5,000 companies including Plaid, Notion, Airbus, and Vercel, Iru transforms how modern businesses manage digital trust. The result is reduced IT workload, improved employee experience, and enterprise-grade protection built for the AI era.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Audience

MSPs

Audience

IT, security, and compliance leaders at modern enterprises seeking a unified AI-driven platform to manage identity, endpoint protection, and compliance automation efficiently and securely

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

Custom Pricing. Iru offers you a unique trial process, building a personalized environment for you to test drive the features that matter most to your business.

Contact us for a free demo.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 3.0 / 5
ease 4.0 / 5
features 3.0 / 5
design 3.0 / 5
support 3.0 / 5

Pros & Cons from Real Users

Pros

  • Helps us manage and monitor our sophisticated network set up. Staying on top of network and device happenings before ConnectWise Command was a tough task.

Cons

  • None so far. ConnectWise Command does everything we've needed it to so far.

Pros from Real Users

Pros

  • Exceptional User Interface: Kandji's interface is a masterpiece of simplicity and functionality. Setting up and managing our devices was a breeze. Even for team members with limited technical expertise, navigating through the platform was intuitive and straightforward. Robust Security Features: We have complete peace of mind knowing that our devices are secure and compliant. Kandji offers a wide range of security features, such as encryption, two-factor authentication, and compliance enforcement, which ensures our sensitive data remains protected. Effortless Deployment and Configuration: With Kandji, deploying and configuring applications, settings, and policies across our fleet of devices is effortless. Its automation capabilities have saved us significant time and effort, allowing us to focus on more strategic tasks. Comprehensive App Management: The app management features of Kandji are top-notch. We can easily distribute, update, and remove applications seamlessly. The ability to manage both native and third-party apps from a single platform has made app deployment a breeze. Outstanding Customer Support: Kandji's support team is one of the best we've encountered. Their response time is rapid, and they always go the extra mile to resolve any issues or questions we have promptly.
  • Kandji talks a good game. Their sales game is on point. They get you in the door with a slick dashboard and promises that everything works well.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

ConnectWise
Founded: 1982
United States
www.connectwise.com/platform/unified-management/rmm

Company Information

Iru (formerly Kandji)
Founded: 2018
United States
www.iru.com

Alternatives

Alternatives

MSP360 RMM

MSP360 RMM

MSP360

Categories

IT Management Supported
IT Service Supported
MSP Supported
Network Monitoring Supported
Patch Management Supported
RMM Supported
System Monitoring Supported

Categories

IT Asset Management Features

Asset Tracking Supported
Audit Management Not Supported
Compliance Management Not Supported
Configuration Management Not Supported
Contract/License Management Not Supported
Cost Tracking Not Supported
Depreciation Management Not Supported
Inventory Management Not Supported
IT Service Management Supported
Maintenance Management Not Supported
Procurement Management Not Supported
Requisition Management Not Supported
Supplier Management Not Supported

IT Management Features

Capacity Monitoring Supported
Compliance Management Supported
Event Logs Supported
Hardware Inventory Supported
IT Budgeting Not Supported
License Management Supported
Patch Management Supported
Remote Access Supported
Scheduling Supported
Software Inventory Supported
User Activity Monitoring Supported

Patch Management Features

Alerts/Notifications Supported
Automatic Approval Supported
Automatic Patch Deployment Supported
Automatic Scans Supported
Compliance Management Supported
Custom Patches Supported
Dashboard Supported
Network Wide Management Supported
Patch Prioritization Supported
Patch Testing Supported
Remote Access/Control Supported
Vulnerability Scanning Supported

RMM Features

Deployment Management Supported
For MSPs Supported
IT Asset Management Supported
Mobile Access Supported
Network Monitoring Supported
Patch Management Supported
Real-time Alerts Supported
Remediation Management Supported

IT Service Features

Contract Management Not Supported
Incident Management Supported
IT Asset Management Supported
Knowledge Management Supported
Release Management Not Supported
Self Service Portal Supported
Service Catalog Not Supported
Service Reporting Supported
Ticket Management Not Supported

MSP Features

Backup Management Supported
Billing & Invoicing Not Supported
CRM Not Supported
Dashboard Supported
Help Desk Supported
Issue Management Supported
Live Chat Supported
Patch Management Supported
Privileged Access Management (PAM) Not Supported
Project Management Not Supported
Remote Access Supported
Remote Systems Monitoring Supported
Scheduling Not Supported

Network Monitoring Features

Bandwidth Monitoring Supported
Baseline Manager Not Supported
Diagnostic Tools Not Supported
Internet Usage Monitoring Not Supported
IP Address Monitoring Not Supported
Real Time Analytics Not Supported
Resource Management Not Supported
Server Monitoring Supported
SLA Monitoring Not Supported
Uptime Monitoring Not Supported
Web Traffic Reporting Not Supported

System Monitoring Features

Alerts / Notifications Supported
Antivirus Management Supported
Data Backup / Recovery Supported
Device Monitoring Supported
Inventory Management Supported
Patch Management Supported
Policy-based Automation Supported
Remote Monitoring Supported
Reporting / Analytics Supported
Risk Analysis Supported
Server Monitoring Supported
Service Configuration Management Supported

IT Asset Management Features

Asset Tracking Not Supported
Audit Management Not Supported
Compliance Management Supported
Configuration Management Supported
Contract/License Management Not Supported
Cost Tracking Not Supported
Depreciation Management Not Supported
Inventory Management Supported
IT Service Management Not Supported
Maintenance Management Supported
Procurement Management Not Supported
Requisition Management Not Supported
Supplier Management Not Supported

IT Management Features

Capacity Monitoring Not Supported
Compliance Management Supported
Event Logs Supported
Hardware Inventory Supported
IT Budgeting Supported
License Management Not Supported
Patch Management Supported
Remote Access Supported
Scheduling Supported
Software Inventory Supported
User Activity Monitoring Supported

Patch Management Features

Alerts/Notifications Supported
Automatic Approval Supported
Automatic Patch Deployment Supported
Automatic Scans Supported
Compliance Management Supported
Custom Patches Supported
Dashboard Not Supported
Network Wide Management Not Supported
Patch Prioritization Not Supported
Patch Testing Not Supported
Remote Access/Control Supported
Vulnerability Scanning Supported

RMM Features

Deployment Management Supported
For MSPs Not Supported
IT Asset Management Supported
Mobile Access Supported
Network Monitoring Not Supported
Patch Management Supported
Real-time Alerts Supported
Remediation Management Supported

Endpoint Detection and Response (EDR) Features

Behavioral Analytics Supported
Blacklisting/Whitelisting Supported
Continuous Monitoring Supported
Malware/Anomaly Detection Supported
Prioritization Supported
Remediation Management Supported
Root Cause Analysis Supported

Endpoint Protection Features

Activity Log Supported
Antivirus Not Supported
Application Security Supported
Behavioral Analytics Not Supported
Device Management Supported
Encryption Supported
Signature Matching Not Supported
Web Threat Management Not Supported
Whitelisting / Blacklisting Supported

Mobile Device Management (MDM) Features

Automatic Device Recognition Supported
Data Management Supported
Deployment Management Supported
Inventory Management Supported
Maintenance Utilities Supported
Procurement Management Supported
Remote Update / Installation Supported
Software Management Supported
Synchronization Management Supported
Wireless Network Support Supported

Mobility Features

App Management Supported
Barcode Scanning Not Supported
Compliance Management Supported
Content Management Not Supported
Data Collection Not Supported
Data Management Not Supported
File Management Not Supported
Forms Automation Not Supported
Mobile Messaging Not Supported
Remote Access Supported
Remote Systems Monitoring Supported

Integrations

Motileo Supported
Setyl Supported
Acronis Cyber Protect Cloud Supported
Autotask PSA Supported
Auvik Supported
BrightGauge Supported
Compyl Not Supported
Daylight Not Supported
Drata Not Supported
EZO AssetSonar Not Supported
Google Workspace Not Supported
IBM MaaS360 Supported
JupiterOne Not Supported
Lojycal Not Supported
Okta Not Supported
RealCISO Not Supported
ScalePad Lifecycle Manager Supported
SecureW2 Not Supported
Slack Not Supported
User.com Not Supported

Integrations

Motileo Supported
Setyl Supported
Acronis Cyber Protect Cloud Not Supported
Autotask PSA Not Supported
Auvik Not Supported
BrightGauge Not Supported
Compyl Supported
Daylight Supported
Drata Supported
EZO AssetSonar Supported
Google Workspace Supported
IBM MaaS360 Not Supported
JupiterOne Supported
Lojycal Supported
Okta Supported
RealCISO Supported
ScalePad Lifecycle Manager Not Supported
SecureW2 Supported
Slack Supported
User.com Supported
Claim ConnectWise RMM and update features and information
Claim ConnectWise RMM and update features and information