ConnectPointz

ConnectPointz

ACT Data Services
Hantera_

Hantera_

Hantera AB
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About

ConnectPointz connects and automates business systems and processes through pre-configured and custom integration solutions. We understand that every client has unique requirements for their supply chain, warehouse management, and sales channel partnerships. We make our services flexible to meet any need and integrate with the leading business applications and any sales channel. As a result, your business will have fewer data entry tasks, human errors, larger margins, and higher efficiency. ConnectPointz offers pre-configured and custom commerce integration solutions that will streamline your business processes, regardless of your size and business model. We improve supplier and retailer communications by removing the need for manual, recurring data entry tasks, reducing costly human data entry errors and delays, and cutting down on your labor costs.

About

Hantera_ is the commerce operations platform for brands that know the experience after the sale is where loyalty is won. After checkout, the customer is no longer shopping; they are waiting for confirmation, delivery, tracking, and help if something goes wrong. Hantera_ helps you keep that promise. It prevents avoidable issues before they become support tickets: late deliveries, stock errors, delayed refunds, and unclear return eligibility. When something still breaks, Hantera_ gives your team the full order context, customer history, and brand-aligned recovery options to fix it properly, so a problem becomes proof that you keep your promises. Under the hood, Hantera_ brings your ERP, eCommerce, POS, and support systems into one connected reality, automates the predictable parts of operations, and puts AI alongside your people, augmenting judgment rather than replacing it. Fewer broken promises. Faster recovery. More repeat customers.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies that want to connect and automate business systems

Audience

E-commerce leaders, operations teams, customer service and CX leaders, and IT teams at brands that need to manage orders, fulfillment, returns, refunds, and customer recovery across connected systems.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

€1000/month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.8 / 5
ease 4.8 / 5
features 4.2 / 5
design 4.5 / 5
support 4.8 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • The platform is user friendly and intuitive, it's easy to find your way around. The support team replies quickly whenever we need help, they know how to work with both modern and older systems, which had been very helpful.
  • --Great service. Timely responses from the team when I reach out for requests and new opportunities. --Platform easy to navigate. The user interface of ConnectPointz is simple to navigate and understand. --Integration capability. The supporting team can integrate with the retailers I need and have a lot of experience integrating with current and legacy ERPs used by my clients. --Pricing. Pricing is very competitive and usually cheaper than other, more well known integration products and services.
  • Easy to use, self explanatory, very functional, provides instant feedback, layout is very easy to use.
  • Easy to use, really good support from the employees, you get the information really fast, it’s a friendly platform.

Cons

  • We would like more supported retailers and merge all systems in one interface.
  • --Keep updating and expanding your list of retailers, ERPs, carriers, 3PLs that you support. --Continue to improve the ConnectPointz experience for users. This includes combining all the aspects of retail management, 3PL and Carrier support into a single visual for clients.
  • There should be more other functions for EDI transmittal.
  • I got confused the first time I used it but after having a support zoom with en employee i understood it!

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

ACT Data Services
Founded: 1985
United States
www.connectpointz.com

Company Information

Hantera AB
Founded: 2023
Sweden
www.hantera.io

Alternatives

SBSA Technology

SBSA Technology

SBSA Technologies, Inc.

Alternatives

Categories

EDI Supported
Order Management Supported

Categories

Order Management Supported

Supply Chain Management Features

Demand Planning Supported
Electronic Data Interchange Supported
Import / Export Management Not Supported
Inventory Management Supported
Order Fulfillment Supported
Order Management Not Supported
Sales & Operations Planning Not Supported
Shipping Management Supported
Supplier Management Supported
Transportation Management Supported
Warehouse Management Supported

Order Management Features

Back Order Management Supported
Catalog Management Supported
Inventory Management Supported
Order Entry Supported
Order Fulfillment Supported
Order Tracking Supported
Recurring Orders Supported
Returns Management Supported
Shipping Management Supported
Special Order Management Supported

Integrations

PayPal Supported
Shopify Supported
Amazon Supported
ApparelMagic Supported
Bosch Access Management System Supported
ConnectShip Supported
Faire Supported
Grainger Supported
HubSpot Customer Platform Supported
Lowe's Kitchen Planner Supported
Microsoft Dynamics 365 Supported
Microsoft Dynamics 365 Business Central Not Supported
Mirakl Supported
NetSuite Supported
Radial Supported
ShipStation Supported
UPS Ready Supported
Zendesk Not Supported
eBay Supported

Integrations

PayPal Supported
Shopify Supported
Amazon Not Supported
ApparelMagic Not Supported
Bosch Access Management System Not Supported
ConnectShip Not Supported
Faire Not Supported
Grainger Not Supported
HubSpot Customer Platform Not Supported
Lowe's Kitchen Planner Not Supported
Microsoft Dynamics 365 Not Supported
Microsoft Dynamics 365 Business Central Supported
Mirakl Not Supported
NetSuite Not Supported
Radial Not Supported
ShipStation Not Supported
UPS Ready Not Supported
Zendesk Supported
eBay Not Supported
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