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About

Connect is the Field Service solution that supports your entire service process. It contains a standard software package for your mobile workforce. The basic principle of the Field Service solution is that it uses workflow configuration enabling you to configure multiple service processes. This makes the Field Service solution the mobile software package for service organizations wanting to grow successfully. The Field Service solution has a standard link to your ERP and planning systems so that you can process information directly from the field. Monitor in real-time where your service technicians are, automatically update timesheets and ensure your service technicians have adequate stock at hand the following day. The Field Service solution is safe to use and manage. All connections are secure and all customer databases use standard encryption. You are assured your data is and stays in safe hands.

About

Manage work orders, schedule technicians, and dispatch trucks quickly with ServiceTrade, a mobile and web-based field service management software. Built for commercial and industrial service contractors, ServiceTrade combines industry-leading customer engagement and field service management tools in one platform. This helps companies to streamline operations, improve technician and staff productivity, and enhance the customer experience.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Businesses looking for a Field Service Management solution

Audience

Commercial service contractors in various industries, including fire protection, mechanical, HVACR, pressure washing, air duct, kitchen exhaust cleaning, food equipment, door and medical

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$59.00/month/user
Self Starter - $0
Select - $59
Premium - $99
Enterprise - $139
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Sigmax
Founded: 1998
Netherlands
www.sigmax.nl

Company Information

ServiceTrade
Founded: 2013
United States
www.servicetrade.com

Alternatives

Alternatives

Miracle Service

Miracle Service

Nexent Innovations
Ai Field Management

Ai Field Management

AI FIELD MANAGEMENT
ExpandIT

ExpandIT

ExpandIT
FieldEdge

FieldEdge

Xplor

Categories

Categories

Appliance Repair Supported
Fire Inspection Supported
HVAC Supported
Inspection Supported
Service Dispatch Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Not Supported
Contract Management Supported
Customer Database Not Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Not Supported
Routing Supported
Scheduling Not Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

HVAC Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Not Supported
Job Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Not Supported
Contract Management Supported
Customer Database Supported
Inventory Control Not Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Supported
Scheduling Supported
Self Service Portal Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Integrations

AnswerForce Not Supported
COZYROC SSIS+ Suite Not Supported
Google Calendar Not Supported
PartsLedger Not Supported
QuickBooks Online Not Supported
QuickBooks Online Advanced Not Supported
Sage Accounting Not Supported
Sage Intacct Not Supported
ServiceForms Not Supported
WordPress Not Supported
Zapier Not Supported
magicplan Not Supported

Integrations

AnswerForce Supported
COZYROC SSIS+ Suite Supported
Google Calendar Supported
PartsLedger Supported
QuickBooks Online Supported
QuickBooks Online Advanced Supported
Sage Accounting Supported
Sage Intacct Supported
ServiceForms Supported
WordPress Supported
Zapier Supported
magicplan Supported
Claim Connect Field Service and update features and information
Claim Connect Field Service and update features and information
Claim ServiceTrade and update features and information
Claim ServiceTrade and update features and information