ServiceMobility

ServiceMobility

ServicePower
+
+

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About

Connect is the Field Service solution that supports your entire service process. It contains a standard software package for your mobile workforce. The basic principle of the Field Service solution is that it uses workflow configuration enabling you to configure multiple service processes. This makes the Field Service solution the mobile software package for service organizations wanting to grow successfully. The Field Service solution has a standard link to your ERP and planning systems so that you can process information directly from the field. Monitor in real-time where your service technicians are, automatically update timesheets and ensure your service technicians have adequate stock at hand the following day. The Field Service solution is safe to use and manage. All connections are secure and all customer databases use standard encryption. You are assured your data is and stays in safe hands.

About

ServicePower's Mobile Workforce Solution provides your field technicians with real-time access to the tools, processes, and information they need to complete their service jobs on the first try. With increased visibility and standardization, customers know what to expect from your technicians, improving your customer experience and your brand reputation. ServicePower's Mobile Workforce Solution, ServiceMobility, reduces operational costs, improves the customer experience, and increases the lifetime value of every customer. See how ServiceMobility can innovate your modern field service organization with a personalized demo. ServicePower is a leading field-service management software company focused on providing an exceptional customer experience, while delivering significant operational efficiencies. Trusted by field-service organizations around the world such as GE Appliances, LG, Electrolux and Siemens, ServicePower offers the only SaaS platform that helps companies efficiently.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses looking for a Field Service Management solution

Audience

Companies searching for a solution to manage and improve their operations

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

Contact ServicePower for pricing details.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Sigmax
Founded: 1998
Netherlands
www.sigmax.nl

Company Information

ServicePower
Founded: 1996
United States
www.servicepower.com/products/mobile-technician-enablement

Alternatives

Alternatives

Miracle Service

Miracle Service

Nexent Innovations
ExpandIT

ExpandIT

ExpandIT
Applicat

Applicat

Applicat Technologies

Categories

Categories

Field Service Management Features

Billing & Invoicing Supported
Contact Database Not Supported
Contract Management Supported
Customer Database Not Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Not Supported
Routing Supported
Scheduling Not Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Customer Service Features

Alerts / Escalation Not Supported
Appointment Management Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Not Supported
Live Chat Not Supported
Performance Metrics Not Supported
Queue Management Not Supported
Self Service Portal Not Supported
Social Media Integration Not Supported
Surveys & Feedback Not Supported
Virtual Assistant Not Supported
Workflow Management Supported

Integrations

No info available.

Integrations

No info available.
Claim Connect Field Service and update features and information
Claim Connect Field Service and update features and information
Claim ServiceMobility and update features and information
Claim ServiceMobility and update features and information