Confluence

Confluence

Atlassian
Theum

Theum

Theum AG
+
+

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About

Confluence by Atlassian is a leading content collaboration software for modern teams. It empowers teams to create, share, and collaborate on projects in one place, easily publish and access company information, capture, store and grow team's knowledge, and so much more. Confluence is also available on mobile, enabling teams to track team activity, give feedback, and stay in sync regardless of device.

About

Theum is cutting-edge software that combines comprehensive knowledge management technology with the power of generative AI to create the ultimate platform for automating and controlling your organization’s knowledge flows and realizing the maximum value of your knowledge assets. - Automate complex requirements for aggregating, curating, synchronizing, securing, converting, publishing, and delivering knowledge from every silo - Enable fast retrieval of the exact, detailed knowledge needed for any task with state-of-the-art, multilingual semantic search enhanced with one-of-a-kind, intelligent context guidance - Empower users with the analytical power of ChatGPT, ready-to-use with a few clicks and seamlessly integrated with your knowledge - Improve knowledge quality and impact by measuring user engagement, access patterns, trending needs, knowledge hotspots, and more - Eliminate unscalable AI development, uncontrolled knowledge flows, and the risk of unapproved knowledge

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

From technical teams and project management groups, to marketing, HR, legal, and finance.

Audience

Knowledge Managers, Customer support, Product Manuals, Policies and Procedures, Compliance,FAQ, Guidelines, GRC, Compliance, Import-Export, R&D, Legal

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$10.00/month
Up to 10 users - $10 monthly flat fee
11-100 users - $5 per user/month
Free Version
Free Trial

Pricing

$990 per month
Depending on number of processed documents. Starts from ~ $990 per month.
Free Version
Free Trial

Reviews/Ratings

Overall 4.7 / 5
ease 4.7 / 5
features 4.4 / 5
design 4.3 / 5
support 4.6 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 4.4 / 5
features 4.6 / 5
design 4.2 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Confluence provides millions of integration and collaboration tools between teams to contribute to each other on important work projects. I like the fact that its platform is an open space to create an exchange of ideas and labor participation to put together marketing campaigns, commercial projects, brand management, strategy planning or whatever we need to do. It allows us to prioritize and put all our ideas in order, traceability allows us to follow up our product step by step, in addition to the fact that thanks to the forums and the creation of reports we have been able to make everything clear and captured to correctly follow the workflow, marked route to achieve the completion of each of our projects. With Confluence we have achieved that all work teams, regardless of the work area, can participate and contribute to each part that makes a project essential, in this way we save a lot of work and time, we can all advance in a single plane, keeping constant the development of our work. Being able to access from our cell phone is important to be able to supervise work progress or collaborate when needed and not in the office, having this has been essential. The cost is also quite comfortable and fits perfectly to what we need.
  • Confluence is a great place to have information quickly accessible for reading and is great for having lots of storage space.
  • It's nice to be able to have one platform for all parts of an engineering company. Being able to create a page from scratch without need for code or developer knowledge is nice.
  • Easy to use. Plenty of integration in the cloud version. All in one product, if you need an integration Probably confluence have it.
  • Confluence seems to me to be a very suitable program for my work, and my results confirm this; with it, I can have very positive editing options. In addition to having many theme features with customization influences that encompass colorful themes. It is fundamental because it has a platform that adapts to the management of files, either heavy or light. Another critical factor is its flexibility and variety; it allows me to have very suitable templates for every circumstance and type of client.

Cons

  • The interface can be a bit boring, it would be ideal to have more customization power, edit the background or structure, since it is a bit complicated to find the tools that we need to use, as well as the creation of pages, we do not know how to control the creation much of these and makes the panel too dense, having a better guide and documentation of each aspect of the platform would greatly facilitate understanding and use. Also, when editing documents, the options are limited, it does not provide model templates and the fonts are very few, sometimes we need to expand our possibilities. Until now these have been the limitations that we have had at work, the rest regarding functionality and the real usefulness of the platform has undoubtedly been good.
  • There are little to no features to help separate sections and is not the easiest to navigate.
  • Sometimes the wiki pages can get a little crazy to find or edit. If you don't know the name of what you are looking for, it can be really hard to find. The wiki pages can get a little confusing when trying to set them up.
  • Pretty hard to configure. Text formatting structure "standard" - no cute presentation.
  • The interface is not very graphical, it does not include novelty in its movements, that is to say, it is a little outdated, it is nothing serious but it would be encouraging to update its image. It would also be great if they implemented an alphabetical order in each of its pages, this would facilitate the search.

Pros & Cons from Real Users

Pros

  • High quality in HTML5 formatting and publishing. Powerful search engine. Very easy to use for authors and publishers. Easy to administer and configure. Support is very quick and of high quality.
  • I do like everything what Theum provides. And the best are the people behind Theum, they are more than professional.
  • Siemens Energy AG is a globally operating energy company that uses the Theum application. This software can be easily integrated into a cloud-based IT infrastructure and supports both state of the art sign on technologies and separation of duties in compliance with standard IT security guidelines. The application is stable, performant and offers a wide range of features in the front end as well as in the back end. By using Theum, several company departments at Siemens Energy can publish their content internally very efficiently.
  • Easy to use with delivering answers to questions, no longer lists of documents. in the past with ECM you had to open every document in a hit list to check if the content suits your questions. This is dramatically different with Theum, combining suitable text segments via semantic search and AI algorithms.
  • The documents come from different sources, nevertheless the correct ones are found. The search time is relevantly shorter, the results are relevantly better. The costs can be quickly amortized through optimization potential. The employees love Theum.

Cons

  • First installation was a little cumbersome, but release updates are easy.
  • Nothing what could be written about. No cons from us as users and customers
  • Manufacturer support for software updates is required.
  • Pricing could be a little bit more flexible for small users. The web connector could be easier to implement.
  • The use of Theum requires a change in the corporate culture. The use of AI brings fear and uncertainty. Employees have to be introduced slowly. Not the technology, the culture is the challenge.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Atlassian
Founded: 2002
United States
www.atlassian.com

Company Information

Theum AG
Founded: 2015
Germany
www.theum.com

Alternatives

Alternatives

Smartsheet

Smartsheet

Smartsheet.com
Infince

Infince

Fingent
Shelf

Shelf

Shelf.io
Bit.ai

Bit.ai

Bit Tech Labs
Sana

Sana

Sana Labs

Categories

Categories

Knowledge Management Features

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Collaboration Features

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Project Management Features

Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies

Requirements Management Features

Automated Functional Sizing
Automated Requirements QA
Automated Test Generation
Automated Use Case Modeling
Change Management
Collaboration
History Tracking
Prioritization
Reporting
Status Reporting
Status Tracking
Summary Reports
Task Management
To-Do List
Traceability
User Defined Attributes

Software Documentation Features

Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Docs Web Hosting
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
reStructured Text Support
Version Control
Webhooks
WYSIWIG Editor

Knowledge Management Features

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Chatbot Features

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Content Management Features

Audio Content
Customizable Templates
Document Indexing
E-forms
Full Text Search
Image Editor
SEO Management
Text Editor
Version Control
Video Content
Website Management

Document Management Features

Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control

Enterprise Search Features

AI / Machine Learning
eDiscovery
Faceted Search / Filtering
Full Text Search
Fuzzy Search
Indexing
Text Analytics

Onboarding Features

Course Management
Document Management
E-Verify / I-9 Forms
Electronic Forms
Electronic Signature
Employee Handbook
Employee Portal
File Management
Job Description Management
Orientation Management
Self Service Portal
Task Management
Tax Forms
Training Management

Integrations

Azure Marketplace
Microsoft SharePoint
Algomo
Bitergia Analytics
ChatLLM
Comala Document Control
Congree
Enterprise Bot
Google Workspace
IBM API Connect
Josys
Meliora Testlab
Microsoft OneDrive
O-mega
Qt Test Center
Quilt
Secoda
Simpo
Truto
Zest

Integrations

Azure Marketplace
Microsoft SharePoint
Algomo
Bitergia Analytics
ChatLLM
Comala Document Control
Congree
Enterprise Bot
Google Workspace
IBM API Connect
Josys
Meliora Testlab
Microsoft OneDrive
O-mega
Qt Test Center
Quilt
Secoda
Simpo
Truto
Zest
Claim Confluence and update features and information
Claim Confluence and update features and information
Claim Theum and update features and information
Claim Theum and update features and information