Confluence

Confluence

Atlassian
Theum

Theum

Theum AG
+
+

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About

Confluence by Atlassian is a leading content collaboration software for modern teams. It empowers teams to create, share, and collaborate on projects in one place, easily publish and access company information, capture, store and grow team's knowledge, and so much more. Confluence is also available on mobile, enabling teams to track team activity, give feedback, and stay in sync regardless of device.

About

Theum is cutting-edge software that combines comprehensive knowledge management technology with the power of generative AI to create the ultimate platform for automating and controlling your organization’s knowledge flows and realizing the maximum value of your knowledge assets. - Automate complex requirements for aggregating, curating, synchronizing, securing, converting, publishing, and delivering knowledge from every silo - Enable fast retrieval of the exact, detailed knowledge needed for any task with state-of-the-art, multilingual semantic search enhanced with one-of-a-kind, intelligent context guidance - Empower users with the analytical power of ChatGPT, ready-to-use with a few clicks and seamlessly integrated with your knowledge - Improve knowledge quality and impact by measuring user engagement, access patterns, trending needs, knowledge hotspots, and more - Eliminate unscalable AI development, uncontrolled knowledge flows, and the risk of unapproved knowledge

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

From technical teams and project management groups, to marketing, HR, legal, and finance.

Audience

Knowledge Managers, Customer support, Product Manuals, Policies and Procedures, Compliance,FAQ, Guidelines, GRC, Compliance, Import-Export, R&D, Legal

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$10.00/month
Up to 10 users - $10 monthly flat fee
11-100 users - $5 per user/month
Free Version Not Supported
Free Trial Supported

Pricing

$990 per month
Depending on number of processed documents. Starts from ~ $990 per month.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.7 / 5
ease 4.7 / 5
features 4.4 / 5
design 4.3 / 5
support 4.6 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 4.4 / 5
features 4.6 / 5
design 4.2 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Confluence provides millions of integration and collaboration tools between teams to contribute to each other on important work projects. I like the fact that its platform is an open space to create an exchange of ideas and labor participation to put together marketing campaigns, commercial projects, brand management, strategy planning or whatever we need to do. It allows us to prioritize and put all our ideas in order, traceability allows us to follow up our product step by step, in addition to the fact that thanks to the forums and the creation of reports we have been able to make everything clear and captured to correctly follow the workflow, marked route to achieve the completion of each of our projects. With Confluence we have achieved that all work teams, regardless of the work area, can participate and contribute to each part that makes a project essential, in this way we save a lot of work and time, we can all advance in a single plane, keeping constant the development of our work. Being able to access from our cell phone is important to be able to supervise work progress or collaborate when needed and not in the office, having this has been essential. The cost is also quite comfortable and fits perfectly to what we need.
  • Confluence is a great place to have information quickly accessible for reading and is great for having lots of storage space.
  • It's nice to be able to have one platform for all parts of an engineering company. Being able to create a page from scratch without need for code or developer knowledge is nice.
  • Easy to use. Plenty of integration in the cloud version. All in one product, if you need an integration Probably confluence have it.
  • Confluence seems to me to be a very suitable program for my work, and my results confirm this; with it, I can have very positive editing options. In addition to having many theme features with customization influences that encompass colorful themes. It is fundamental because it has a platform that adapts to the management of files, either heavy or light. Another critical factor is its flexibility and variety; it allows me to have very suitable templates for every circumstance and type of client.

Cons

  • The interface can be a bit boring, it would be ideal to have more customization power, edit the background or structure, since it is a bit complicated to find the tools that we need to use, as well as the creation of pages, we do not know how to control the creation much of these and makes the panel too dense, having a better guide and documentation of each aspect of the platform would greatly facilitate understanding and use. Also, when editing documents, the options are limited, it does not provide model templates and the fonts are very few, sometimes we need to expand our possibilities. Until now these have been the limitations that we have had at work, the rest regarding functionality and the real usefulness of the platform has undoubtedly been good.
  • There are little to no features to help separate sections and is not the easiest to navigate.
  • Sometimes the wiki pages can get a little crazy to find or edit. If you don't know the name of what you are looking for, it can be really hard to find. The wiki pages can get a little confusing when trying to set them up.
  • Pretty hard to configure. Text formatting structure "standard" - no cute presentation.
  • The interface is not very graphical, it does not include novelty in its movements, that is to say, it is a little outdated, it is nothing serious but it would be encouraging to update its image. It would also be great if they implemented an alphabetical order in each of its pages, this would facilitate the search.

Pros & Cons from Real Users

Pros

  • High quality in HTML5 formatting and publishing. Powerful search engine. Very easy to use for authors and publishers. Easy to administer and configure. Support is very quick and of high quality.
  • I do like everything what Theum provides. And the best are the people behind Theum, they are more than professional.
  • Siemens Energy AG is a globally operating energy company that uses the Theum application. This software can be easily integrated into a cloud-based IT infrastructure and supports both state of the art sign on technologies and separation of duties in compliance with standard IT security guidelines. The application is stable, performant and offers a wide range of features in the front end as well as in the back end. By using Theum, several company departments at Siemens Energy can publish their content internally very efficiently.
  • Easy to use with delivering answers to questions, no longer lists of documents. in the past with ECM you had to open every document in a hit list to check if the content suits your questions. This is dramatically different with Theum, combining suitable text segments via semantic search and AI algorithms.
  • The documents come from different sources, nevertheless the correct ones are found. The search time is relevantly shorter, the results are relevantly better. The costs can be quickly amortized through optimization potential. The employees love Theum.

Cons

  • First installation was a little cumbersome, but release updates are easy.
  • Nothing what could be written about. No cons from us as users and customers
  • Manufacturer support for software updates is required.
  • Pricing could be a little bit more flexible for small users. The web connector could be easier to implement.
  • The use of Theum requires a change in the corporate culture. The use of AI brings fear and uncertainty. Employees have to be introduced slowly. Not the technology, the culture is the challenge.

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Atlassian
Founded: 2002
United States
www.atlassian.com

Company Information

Theum AG
Founded: 2015
Germany
www.theum.com

Alternatives

Universal Knowledge

Universal Knowledge

Knowledge Powered Solutions Ltd

Alternatives

Smartsheet

Smartsheet

Smartsheet.com
Shelf

Shelf

Shelf.io
Bit.ai

Bit.ai

Bit Tech Labs
Sana

Sana

Sana Labs

Categories

Categories

AI Tools Supported
Chatbot Supported
Content Management Supported
Enterprise Search Supported
Onboarding Supported

Knowledge Management Features

Artificial Intelligence (AI) Not Supported
Cataloging / Categorization Supported
Collaboration Supported
Content Management Not Supported
Decision Tree Supported
Discussion Boards Supported
Full Text Search Supported
Knowledge Base Management Supported
Self Service Portal Supported

Collaboration Features

Brainstorming Supported
Calendar Management Supported
Chat / Messaging Not Supported
Contact Management Not Supported
Content Management Not Supported
Document Management Supported
Project Management Supported
Real Time Editing Supported
Task Management Supported
Version Control Supported
Video Conferencing Supported

Project Management Features

Agile Methodologies Supported
Budget Management Not Supported
Client Portal Supported
Collaboration Tools Supported
Cost-to-Completion Tracking Supported
Customizable Templates Supported
Gantt Charts Supported
Idea Management Supported
Kanban Board Supported
Milestone Tracking Not Supported
Portfolio Management Not Supported
Resource Management Supported
Time & Expense Tracking Not Supported
Traditional Methodologies Supported

Requirements Management Features

Automated Functional Sizing Not Supported
Automated Requirements QA Not Supported
Automated Test Generation Not Supported
Automated Use Case Modeling Not Supported
Change Management Not Supported
Collaboration Supported
History Tracking Not Supported
Prioritization Supported
Reporting Not Supported
Status Reporting Not Supported
Status Tracking Supported
Summary Reports Not Supported
Task Management Supported
To-Do List Not Supported
Traceability Not Supported
User Defined Attributes Not Supported

Software Documentation Features

Access Roles / User Permissions Supported
Automatic Documentation Generation Not Supported
Collaboration Tools Supported
Docs Web Hosting Supported
Feedback Capture Not Supported
Markdown Support Supported
Multiple Formats Support Supported
Multiple Versions Support Supported
reStructured Text Support Not Supported
Version Control Supported
Webhooks Supported
WYSIWIG Editor Not Supported

Knowledge Management Features

Artificial Intelligence (AI) Supported
Cataloging / Categorization Supported
Collaboration Not Supported
Content Management Supported
Decision Tree Not Supported
Discussion Boards Not Supported
Full Text Search Supported
Knowledge Base Management Supported
Self Service Portal Supported

Chatbot Features

Call to Action Not Supported
Context and Coherence Supported
Human Takeover Not Supported
Inline Media / Videos Not Supported
Machine Learning Supported
Natural Language Processing Supported
Payment Integration Not Supported
Prediction Not Supported
Ready-made Templates Not Supported
Reporting / Analytics Not Supported
Sentiment Analysis Not Supported
Social Media Integration Not Supported

Content Management Features

Audio Content Supported
Customizable Templates Not Supported
Document Indexing Supported
E-forms Not Supported
Full Text Search Supported
Image Editor Not Supported
SEO Management Not Supported
Text Editor Not Supported
Version Control Not Supported
Video Content Supported
Website Management Supported

Document Management Features

Access Controls Not Supported
Archiving & Retention Not Supported
Collaboration Tools Not Supported
Compliance Tracking Not Supported
Document Archiving Not Supported
Document Assembly Not Supported
Document Capture Not Supported
Document Conversion Supported
Document Delivery Supported
Document Indexing Supported
Document Retention Not Supported
Electronic Signature Not Supported
Email Management Not Supported
File Recovery Not Supported
File Type Conversion Supported
Forms Management Not Supported
Full Text Search Supported
Offline Access Not Supported
Optical Character Recognition Supported
Print Management Not Supported
Version Control Not Supported

Enterprise Search Features

AI / Machine Learning Supported
eDiscovery Supported
Faceted Search / Filtering Supported
Full Text Search Supported
Fuzzy Search Supported
Indexing Supported
Text Analytics Supported

Onboarding Features

Course Management Not Supported
Document Management Not Supported
E-Verify / I-9 Forms Not Supported
Electronic Forms Not Supported
Electronic Signature Not Supported
Employee Handbook Supported
Employee Portal Supported
File Management Not Supported
Job Description Management Not Supported
Orientation Management Not Supported
Self Service Portal Supported
Task Management Not Supported
Tax Forms Not Supported
Training Management Not Supported

Integrations

Azure Marketplace Supported
Microsoft SharePoint Supported
Adacor Supported
Arc Browser Supported
Arcade Supported
Atolio Supported
Auditive Supported
Bitglass Supported
BroadPeak Supported
EduBrite Supported
Incredible Supported
Korra Supported
Lyftrondata Supported
Microsoft 365 Not Supported
Obot MCP Gateway Supported
Stackreaction Supported
Station Supported
SurveySparrow Supported
Userlane Supported
onetool Supported

Integrations

Azure Marketplace Supported
Microsoft SharePoint Supported
Adacor Not Supported
Arc Browser Not Supported
Arcade Not Supported
Atolio Not Supported
Auditive Not Supported
Bitglass Not Supported
BroadPeak Not Supported
EduBrite Not Supported
Incredible Not Supported
Korra Not Supported
Lyftrondata Not Supported
Microsoft 365 Supported
Obot MCP Gateway Not Supported
Stackreaction Not Supported
Station Not Supported
SurveySparrow Not Supported
Userlane Not Supported
onetool Not Supported
Claim Confluence and update features and information
Claim Confluence and update features and information
Claim Theum and update features and information
Claim Theum and update features and information