Confluence

Confluence

Atlassian
Lucidchart

Lucidchart

Lucid Software
+
+

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About

Confluence by Atlassian is a leading content collaboration software for modern teams. It empowers teams to create, share, and collaborate on projects in one place, easily publish and access company information, capture, store and grow team's knowledge, and so much more. Confluence is also available on mobile, enabling teams to track team activity, give feedback, and stay in sync regardless of device.

About

Lucidchart is an advanced diagramming tool designed to help businesses and teams optimize their processes, systems, and workflows with intelligent, data-driven diagrams. The platform combines powerful AI features, such as AI-generated diagrams, data linking, and real-time collaboration, to make visualizing complex systems and architectures faster and more efficient. Lucidchart supports multiple use cases, including process maps, flowcharts, technical diagrams, organizational charts, and systems planning. Its seamless integrations with popular apps like Jira, Confluence, Slack, and Teams allow for enhanced collaboration, enabling teams to align on priorities and act on insights quickly. Lucidchart is the perfect tool for anyone looking to create professional diagrams in less time, while fostering better decision-making and innovation.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

From technical teams and project management groups, to marketing, HR, legal, and finance.

Audience

Lucidchart is designed for teams, businesses, and enterprises looking to create data-driven, intelligent diagrams for process optimization, technical documentation, and organizational planning, while enhancing collaboration and decision-making across departments

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$10.00/month
Up to 10 users - $10 monthly flat fee
11-100 users - $5 per user/month
Free Version Not Supported
Free Trial Supported

Pricing

$7.95/month/user
Free - $0
Individual - $7.95/month
Team - $9/month/user
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 4.7 / 5
ease 4.7 / 5
features 4.4 / 5
design 4.3 / 5
support 4.6 / 5

Reviews/Ratings

Overall 4.5 / 5
ease 4.6 / 5
features 4.5 / 5
design 4.6 / 5
support 4.3 / 5

Pros & Cons from Real Users

Pros

  • Confluence provides millions of integration and collaboration tools between teams to contribute to each other on important work projects. I like the fact that its platform is an open space to create an exchange of ideas and labor participation to put together marketing campaigns, commercial projects, brand management, strategy planning or whatever we need to do. It allows us to prioritize and put all our ideas in order, traceability allows us to follow up our product step by step, in addition to the fact that thanks to the forums and the creation of reports we have been able to make everything clear and captured to correctly follow the workflow, marked route to achieve the completion of each of our projects. With Confluence we have achieved that all work teams, regardless of the work area, can participate and contribute to each part that makes a project essential, in this way we save a lot of work and time, we can all advance in a single plane, keeping constant the development of our work. Being able to access from our cell phone is important to be able to supervise work progress or collaborate when needed and not in the office, having this has been essential. The cost is also quite comfortable and fits perfectly to what we need.
  • Confluence is a great place to have information quickly accessible for reading and is great for having lots of storage space.
  • It's nice to be able to have one platform for all parts of an engineering company. Being able to create a page from scratch without need for code or developer knowledge is nice.
  • Easy to use. Plenty of integration in the cloud version. All in one product, if you need an integration Probably confluence have it.
  • Confluence seems to me to be a very suitable program for my work, and my results confirm this; with it, I can have very positive editing options. In addition to having many theme features with customization influences that encompass colorful themes. It is fundamental because it has a platform that adapts to the management of files, either heavy or light. Another critical factor is its flexibility and variety; it allows me to have very suitable templates for every circumstance and type of client.

Cons

  • The interface can be a bit boring, it would be ideal to have more customization power, edit the background or structure, since it is a bit complicated to find the tools that we need to use, as well as the creation of pages, we do not know how to control the creation much of these and makes the panel too dense, having a better guide and documentation of each aspect of the platform would greatly facilitate understanding and use. Also, when editing documents, the options are limited, it does not provide model templates and the fonts are very few, sometimes we need to expand our possibilities. Until now these have been the limitations that we have had at work, the rest regarding functionality and the real usefulness of the platform has undoubtedly been good.
  • There are little to no features to help separate sections and is not the easiest to navigate.
  • Sometimes the wiki pages can get a little crazy to find or edit. If you don't know the name of what you are looking for, it can be really hard to find. The wiki pages can get a little confusing when trying to set them up.
  • Pretty hard to configure. Text formatting structure "standard" - no cute presentation.
  • The interface is not very graphical, it does not include novelty in its movements, that is to say, it is a little outdated, it is nothing serious but it would be encouraging to update its image. It would also be great if they implemented an alphabetical order in each of its pages, this would facilitate the search.

Pros & Cons from Real Users

Pros

  • Lucid makes building mind maps and systems charts easy and you can get things looking decent with a little elbow grease.
  • * Many technical templates built in * Integration with BambooHR org chart * Additional integrations / ability to easily import from outside sources
  • Browser based UI easy to operate from any device. Multiple templates in free version making it possible to complete what you need. Easy sharing making collaboration smooth.
  • You can customize and make your own graphics from scratch, but what I really liked about Lucidchart is the amount of default templates they had to work with, and the wide range of subject/themes for them. So much professionally software is very heavily designed around a corporate office environment. It's nice to see some educational related templates in there!
  • It's cloud-based and very easy to use. You can get started with your diagram right away. The virtual tour in the beginning is helpful. There are hundreds of templates to choose from, which really saves you time. The automatic alignment of lines and arrows is really helpful. Collaboration is easy. You can also easily create and save custom shapes and designs and use them in future works. My favorite part is the export with transparent background option.

Cons

  • It's not the best on design side as far as choice of colors, fonts and custom shapes.
  • * Expensive * Renewal was a mess * Admin portal was buggy for awhile
  • Plotting is sometimes clumsy. Should have offline working and sync later on.
  • If you had the know how, you can definitely make charts and graphics much nicer than this in other programs, so this is very much designed for someone who only needs the basics for whatever they're doing. It can also be cumbersome at times when editing one of their templates.
  • The same automatic alignment of lines and arrows has caused me trouble when working with smaller shapes, as it gets difficult to get it to point where you want. The user interface is not that intuitive either.

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Company Information

Atlassian
Founded: 2002
United States
www.atlassian.com

Company Information

Lucid Software
Founded: 2010
United States
www.lucidchart.com

Alternatives

Universal Knowledge

Universal Knowledge

Knowledge Powered Solutions Ltd

Alternatives

Smartsheet

Smartsheet

Smartsheet.com
Bit.ai

Bit.ai

Bit Tech Labs
Cacoo

Cacoo

Nulab

Categories

Categories

Data Modeling Supported
Database Design Supported
Diagram Supported
Engineering Supported
Flowchart Supported
Gantt Chart Supported
Mind Mapping Supported
Org Chart Supported
Process Mapping Supported
Product Roadmap Supported
Prototyping Supported
Sales Supported
Timeline Supported
Whiteboard Supported
Wireframe Supported

Collaboration Features

Brainstorming Supported
Calendar Management Supported
Chat / Messaging Not Supported
Contact Management Not Supported
Content Management Not Supported
Document Management Supported
Project Management Supported
Real Time Editing Supported
Task Management Supported
Version Control Supported
Video Conferencing Supported

Knowledge Management Features

Artificial Intelligence (AI) Not Supported
Cataloging / Categorization Supported
Collaboration Supported
Content Management Not Supported
Decision Tree Supported
Discussion Boards Supported
Full Text Search Supported
Knowledge Base Management Supported
Self Service Portal Supported

Project Management Features

Agile Methodologies Supported
Budget Management Not Supported
Client Portal Supported
Collaboration Tools Supported
Cost-to-Completion Tracking Supported
Customizable Templates Supported
Gantt Charts Supported
Idea Management Supported
Kanban Board Supported
Milestone Tracking Not Supported
Portfolio Management Not Supported
Resource Management Supported
Time & Expense Tracking Not Supported
Traditional Methodologies Supported

Requirements Management Features

Automated Functional Sizing Not Supported
Automated Requirements QA Not Supported
Automated Test Generation Not Supported
Automated Use Case Modeling Not Supported
Change Management Not Supported
Collaboration Supported
History Tracking Not Supported
Prioritization Supported
Reporting Not Supported
Status Reporting Not Supported
Status Tracking Supported
Summary Reports Not Supported
Task Management Supported
To-Do List Not Supported
Traceability Not Supported
User Defined Attributes Not Supported

Software Documentation Features

Access Roles / User Permissions Supported
Automatic Documentation Generation Not Supported
Collaboration Tools Supported
Docs Web Hosting Supported
Feedback Capture Not Supported
Markdown Support Supported
Multiple Formats Support Supported
Multiple Versions Support Supported
reStructured Text Support Not Supported
Version Control Supported
Webhooks Supported
WYSIWIG Editor Not Supported

Business Process Management Features

Access Controls / Permissions Supported
Alerts / Notifications Supported
Business Process Automation Not Supported
Business Rules Management Supported
Collaboration Supported
Process Change Tracking Supported
Process Mapping Supported
Process Modeling & Design Supported
Visual Workflow Management Not Supported

Customer Journey Mapping Tools Features

Action Management Not Supported
Attribution Modeling Not Supported
Behavioral Analytics Not Supported
Collaboration Supported
Customer Profiles Not Supported
Data Import / Export Supported
Predictive Analytics Not Supported
Surveys & Feedback Not Supported
Templates Supported

Diagram Features

Data Import / Export Supported
Drag & Drop Supported
Flowchart Supported
For Developers Supported
Mind Map Supported
Multi-User Collaboration Supported
Organizational Charting Supported
Templates Supported

Engineering Features

2D Drawing Supported
3D Modeling Not Supported
Chemical Engineering Not Supported
Civil Engineering Not Supported
Collaboration Supported
Design Analysis Not Supported
Design Export Not Supported
Document Management Not Supported
Electrical Engineering Not Supported
Mechanical Engineering Not Supported
Mechatronics Not Supported
Presentation Tools Supported
Structural Engineering Not Supported

Flowchart Features

Collaboration Supported
Diagramming Supported
Drag & Drop Supported
Organizational Charting Supported
Process Mapping Supported
Revision Management Supported
Templates Supported
Text to Chart Not Supported

Gantt Chart Features

Alerts/Notifications Not Supported
Capacity Monitoring Not Supported
Color Coding Supported
Dependency Tracking Not Supported
Drag & Drop Supported
Milestone Tracking Not Supported
Progress Tracking Supported
Task Management Supported
Templates Supported

Mind Mapping Features

Brainstorming Supported
Flowchart Supported
Presentation Tools Supported
Project Planning Supported
Publishing / Sharing Supported
Templates Supported

Org Chart Features

Collaboration Supported
Data Import / Export Supported
Drag & Drop Supported
Interactive Elements Supported
Photos / Images Supported
Publishing / Sharing Supported
Templates Supported

Product Roadmap Features

Collaboration Supported
Content Import / Export Supported
Diagramming Supported
Drag & Drop Supported
Feature Management Not Supported
Milestone Tracking Not Supported
Prioritization Not Supported
Requirements Management Not Supported
Workflow Management Supported

Prototyping Features

Animation Not Supported
Collaboration Supported
Drag & Drop Supported
Software Prototyping Not Supported
Templates Supported
UI Prototyping Supported
Usability Testing Not Supported
UX Prototyping Supported
Version Control Supported

Wireframe Features

Collaboration Supported
Desktop Interface Supported
Drag & Drop Supported
Feedback Management Supported
Interactive Elements Supported
Mobile Interface Supported
Mockup Creation Supported
Page Linking Supported
Presentation Tools Supported
Prototype Creation Supported
Revision History Supported
Screen Capture Supported
Wireframe Creation Supported

Workflow Management Features

Access Controls/Permissions Supported
Approval Process Control Supported
Business Process Automation Not Supported
Calendar Management Not Supported
Compliance Tracking Not Supported
Configurable Workflow Not Supported
Customizable Dashboard Not Supported
Document Management Not Supported
Forms Management Not Supported
Graphical Workflow Editor Supported
Mobile Access Supported
No-Code Not Supported
Task Management Not Supported
Third Party Integrations Supported
Workflow Configuration Not Supported

Integrations

AccessOwl Supported
Akitra Andromeda Supported
Axonius Supported
CloudNuro Supported
Desktop.com Supported
Gliffy Supported
Google Workspace Supported
Indent Supported
Jira Supported
Jira Work Management Supported
Kipwise Supported
LastPass Supported
Rublon Supported
Shift Supported
Stackreaction Supported
Wufoo Supported
Zapier Supported
draw.io Supported
elba Supported
Botsonic Supported

Integrations

AccessOwl Supported
Akitra Andromeda Supported
Axonius Supported
CloudNuro Supported
Desktop.com Supported
Gliffy Supported
Google Workspace Supported
Indent Supported
Jira Supported
Jira Work Management Supported
Kipwise Supported
LastPass Supported
Rublon Supported
Shift Supported
Stackreaction Supported
Wufoo Supported
Zapier Supported
draw.io Supported
elba Supported
Botsonic Not Supported
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Claim Lucidchart and update features and information