Confluence

Confluence

Atlassian
Lucidchart

Lucidchart

Lucid Software
+
+

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About

Confluence by Atlassian is a leading content collaboration software for modern teams. It empowers teams to create, share, and collaborate on projects in one place, easily publish and access company information, capture, store and grow team's knowledge, and so much more. Confluence is also available on mobile, enabling teams to track team activity, give feedback, and stay in sync regardless of device.

About

Lucidchart is an advanced diagramming tool designed to help businesses and teams optimize their processes, systems, and workflows with intelligent, data-driven diagrams. The platform combines powerful AI features, such as AI-generated diagrams, data linking, and real-time collaboration, to make visualizing complex systems and architectures faster and more efficient. Lucidchart supports multiple use cases, including process maps, flowcharts, technical diagrams, organizational charts, and systems planning. Its seamless integrations with popular apps like Jira, Confluence, Slack, and Teams allow for enhanced collaboration, enabling teams to align on priorities and act on insights quickly. Lucidchart is the perfect tool for anyone looking to create professional diagrams in less time, while fostering better decision-making and innovation.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

From technical teams and project management groups, to marketing, HR, legal, and finance.

Audience

Lucidchart is designed for teams, businesses, and enterprises looking to create data-driven, intelligent diagrams for process optimization, technical documentation, and organizational planning, while enhancing collaboration and decision-making across departments

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$10.00/month
Up to 10 users - $10 monthly flat fee
11-100 users - $5 per user/month
Free Version
Free Trial

Pricing

$7.95/month/user
Free - $0
Individual - $7.95/month
Team - $9/month/user
Free Version
Free Trial

Reviews/Ratings

Overall 4.7 / 5
ease 4.7 / 5
features 4.4 / 5
design 4.3 / 5
support 4.6 / 5

Reviews/Ratings

Overall 4.5 / 5
ease 4.6 / 5
features 4.5 / 5
design 4.6 / 5
support 4.3 / 5

Pros & Cons from Real Users

Pros

  • Confluence provides millions of integration and collaboration tools between teams to contribute to each other on important work projects. I like the fact that its platform is an open space to create an exchange of ideas and labor participation to put together marketing campaigns, commercial projects, brand management, strategy planning or whatever we need to do. It allows us to prioritize and put all our ideas in order, traceability allows us to follow up our product step by step, in addition to the fact that thanks to the forums and the creation of reports we have been able to make everything clear and captured to correctly follow the workflow, marked route to achieve the completion of each of our projects. With Confluence we have achieved that all work teams, regardless of the work area, can participate and contribute to each part that makes a project essential, in this way we save a lot of work and time, we can all advance in a single plane, keeping constant the development of our work. Being able to access from our cell phone is important to be able to supervise work progress or collaborate when needed and not in the office, having this has been essential. The cost is also quite comfortable and fits perfectly to what we need.
  • Confluence is a great place to have information quickly accessible for reading and is great for having lots of storage space.
  • It's nice to be able to have one platform for all parts of an engineering company. Being able to create a page from scratch without need for code or developer knowledge is nice.
  • Easy to use. Plenty of integration in the cloud version. All in one product, if you need an integration Probably confluence have it.
  • Confluence seems to me to be a very suitable program for my work, and my results confirm this; with it, I can have very positive editing options. In addition to having many theme features with customization influences that encompass colorful themes. It is fundamental because it has a platform that adapts to the management of files, either heavy or light. Another critical factor is its flexibility and variety; it allows me to have very suitable templates for every circumstance and type of client.

Cons

  • The interface can be a bit boring, it would be ideal to have more customization power, edit the background or structure, since it is a bit complicated to find the tools that we need to use, as well as the creation of pages, we do not know how to control the creation much of these and makes the panel too dense, having a better guide and documentation of each aspect of the platform would greatly facilitate understanding and use. Also, when editing documents, the options are limited, it does not provide model templates and the fonts are very few, sometimes we need to expand our possibilities. Until now these have been the limitations that we have had at work, the rest regarding functionality and the real usefulness of the platform has undoubtedly been good.
  • There are little to no features to help separate sections and is not the easiest to navigate.
  • Sometimes the wiki pages can get a little crazy to find or edit. If you don't know the name of what you are looking for, it can be really hard to find. The wiki pages can get a little confusing when trying to set them up.
  • Pretty hard to configure. Text formatting structure "standard" - no cute presentation.
  • The interface is not very graphical, it does not include novelty in its movements, that is to say, it is a little outdated, it is nothing serious but it would be encouraging to update its image. It would also be great if they implemented an alphabetical order in each of its pages, this would facilitate the search.

Pros & Cons from Real Users

Pros

  • Lucid makes building mind maps and systems charts easy and you can get things looking decent with a little elbow grease.
  • * Many technical templates built in * Integration with BambooHR org chart * Additional integrations / ability to easily import from outside sources
  • Browser based UI easy to operate from any device. Multiple templates in free version making it possible to complete what you need. Easy sharing making collaboration smooth.
  • You can customize and make your own graphics from scratch, but what I really liked about Lucidchart is the amount of default templates they had to work with, and the wide range of subject/themes for them. So much professionally software is very heavily designed around a corporate office environment. It's nice to see some educational related templates in there!
  • It's cloud-based and very easy to use. You can get started with your diagram right away. The virtual tour in the beginning is helpful. There are hundreds of templates to choose from, which really saves you time. The automatic alignment of lines and arrows is really helpful. Collaboration is easy. You can also easily create and save custom shapes and designs and use them in future works. My favorite part is the export with transparent background option.

Cons

  • It's not the best on design side as far as choice of colors, fonts and custom shapes.
  • * Expensive * Renewal was a mess * Admin portal was buggy for awhile
  • Plotting is sometimes clumsy. Should have offline working and sync later on.
  • If you had the know how, you can definitely make charts and graphics much nicer than this in other programs, so this is very much designed for someone who only needs the basics for whatever they're doing. It can also be cumbersome at times when editing one of their templates.
  • The same automatic alignment of lines and arrows has caused me trouble when working with smaller shapes, as it gets difficult to get it to point where you want. The user interface is not that intuitive either.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Atlassian
Founded: 2002
United States
www.atlassian.com

Company Information

Lucid Software
Founded: 2010
United States
www.lucidchart.com

Alternatives

Alternatives

Smartsheet

Smartsheet

Smartsheet.com
Infince

Infince

Fingent
Bit.ai

Bit.ai

Bit Tech Labs
Cacoo

Cacoo

Nulab

Categories

Categories

Collaboration Features

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Knowledge Management Features

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Project Management Features

Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies

Requirements Management Features

Automated Functional Sizing
Automated Requirements QA
Automated Test Generation
Automated Use Case Modeling
Change Management
Collaboration
History Tracking
Prioritization
Reporting
Status Reporting
Status Tracking
Summary Reports
Task Management
To-Do List
Traceability
User Defined Attributes

Software Documentation Features

Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Docs Web Hosting
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
reStructured Text Support
Version Control
Webhooks
WYSIWIG Editor

Application Development Features

Access Controls/Permissions
Code Assistance
Code Refactoring
Collaboration Tools
Compatibility Testing
Data Modeling
Debugging
Deployment Management
Graphical User Interface
Mobile Development
No-Code
Reporting/Analytics
Software Development
Source Control
Testing Management
Version Control
Web App Development

Business Process Management Features

Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management

Customer Journey Mapping Tools Features

Action Management
Attribution Modeling
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback
Templates

Diagram Features

Data Import / Export
Drag & Drop
Flowchart
For Developers
Mind Map
Multi-User Collaboration
Organizational Charting
Templates

Engineering Features

2D Drawing
3D Modeling
Chemical Engineering
Civil Engineering
Collaboration
Design Analysis
Design Export
Document Management
Electrical Engineering
Mechanical Engineering
Mechatronics
Presentation Tools
Structural Engineering

Flowchart Features

Collaboration
Diagramming
Drag & Drop
Organizational Charting
Process Mapping
Revision Management
Templates
Text to Chart

Gantt Chart Features

Alerts/Notifications
Capacity Monitoring
Color Coding
Dependency Tracking
Drag & Drop
Milestone Tracking
Progress Tracking
Task Management
Templates

Mind Mapping Features

Brainstorming
Flowchart
Presentation Tools
Project Planning
Publishing / Sharing
Templates

Org Chart Features

Collaboration
Data Import / Export
Drag & Drop
Interactive Elements
Photos / Images
Publishing / Sharing
Templates

Product Roadmap Features

Collaboration
Content Import / Export
Diagramming
Drag & Drop
Feature Management
Milestone Tracking
Prioritization
Requirements Management
Workflow Management

Prototyping Features

Animation
Collaboration
Drag & Drop
Software Prototyping
Templates
UI Prototyping
Usability Testing
UX Prototyping
Version Control

Wireframe Features

Collaboration
Desktop Interface
Drag & Drop
Feedback Management
Interactive Elements
Mobile Interface
Mockup Creation
Page Linking
Presentation Tools
Prototype Creation
Revision History
Screen Capture
Wireframe Creation

Workflow Management Features

Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration

Integrations

AccessOwl
Akitra Andromeda
Axonius
CloudNuro
Desktop.com
Gliffy
Google Workspace
Indent
Jira
Jira Work Management
Kipwise
LastPass
Rublon
Shift
Stackreaction
Wufoo
Zapier
draw.io
elba
UseResponse

Integrations

AccessOwl
Akitra Andromeda
Axonius
CloudNuro
Desktop.com
Gliffy
Google Workspace
Indent
Jira
Jira Work Management
Kipwise
LastPass
Rublon
Shift
Stackreaction
Wufoo
Zapier
draw.io
elba
UseResponse
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Claim Confluence and update features and information
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