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Audience

Lucidchart is designed for teams, businesses, and enterprises looking to create data-driven, intelligent diagrams for process optimization, technical documentation, and organizational planning, while enhancing collaboration and decision-making across departments

About Lucidchart

Lucidchart is an advanced diagramming tool designed to help businesses and teams optimize their processes, systems, and workflows with intelligent, data-driven diagrams. The platform combines powerful AI features, such as AI-generated diagrams, data linking, and real-time collaboration, to make visualizing complex systems and architectures faster and more efficient. Lucidchart supports multiple use cases, including process maps, flowcharts, technical diagrams, organizational charts, and systems planning. Its seamless integrations with popular apps like Jira, Confluence, Slack, and Teams allow for enhanced collaboration, enabling teams to align on priorities and act on insights quickly. Lucidchart is the perfect tool for anyone looking to create professional diagrams in less time, while fostering better decision-making and innovation.

Pricing

Starting Price:
$7.95/month/user
Pricing Details:
Free - $0
Individual - $7.95/month
Team - $9/month/user
Free Version:
Free Version available.
Free Trial:
Free Trial available.

Integrations

API:
Yes, Lucidchart offers API access

Ratings/Reviews - 10 User Reviews

Overall 4.5 / 5
ease 4.6 / 5
features 4.5 / 5
design 4.6 / 5
support 4.3 / 5

Company Information

Lucid Software
Founded: 2010
United States
www.lucidchart.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
Webinars
Support
Phone Support
Online

Lucidchart Frequently Asked Questions

Q: What kinds of users and organization types does Lucidchart work with?
Q: What languages does Lucidchart support in their product?
Q: What kind of support options does Lucidchart offer?
Q: What other applications or services does Lucidchart integrate with?
Q: Does Lucidchart have an API?
Q: Does Lucidchart have a mobile app?
Q: What type of training does Lucidchart provide?
Q: Does Lucidchart offer a free trial?
Q: How much does Lucidchart cost?
Q: What pricing for support is available for Lucidchart?
Q: What pricing for training is available for Lucidchart?

Lucidchart Product Features

Business Process Management

Access Controls / Permissions Supported
Alerts / Notifications Supported
Business Rules Management Supported
Collaboration Supported
Process Change Tracking Supported
Process Mapping Supported
Process Modeling & Design Supported
Business Process Automation Not Supported
Visual Workflow Management Not Supported

Customer Journey Mapping Tools

Collaboration Supported
Data Import / Export Supported
Templates Supported
Action Management Not Supported
Attribution Modeling Not Supported
Behavioral Analytics Not Supported
Customer Profiles Not Supported
Predictive Analytics Not Supported
Surveys & Feedback Not Supported

Diagram

Data Import / Export Supported
Drag & Drop Supported
Flowchart Supported
For Developers Supported
Mind Map Supported
Multi-User Collaboration Supported
Organizational Charting Supported
Templates Supported

Engineering

2D Drawing Supported
Collaboration Supported
Presentation Tools Supported
3D Modeling Not Supported
Chemical Engineering Not Supported
Civil Engineering Not Supported
Design Analysis Not Supported
Design Export Not Supported
Document Management Not Supported
Electrical Engineering Not Supported
Mechanical Engineering Not Supported
Mechatronics Not Supported
Structural Engineering Not Supported

Flowchart

Collaboration Supported
Diagramming Supported
Drag & Drop Supported
Organizational Charting Supported
Process Mapping Supported
Revision Management Supported
Templates Supported
Text to Chart Not Supported

Gantt Chart

Color Coding Supported
Drag & Drop Supported
Progress Tracking Supported
Task Management Supported
Templates Supported
Alerts/Notifications Not Supported
Capacity Monitoring Not Supported
Dependency Tracking Not Supported
Milestone Tracking Not Supported

Mind Mapping

Brainstorming Supported
Flowchart Supported
Presentation Tools Supported
Project Planning Supported
Publishing / Sharing Supported
Templates Supported

Org Chart

Collaboration Supported
Data Import / Export Supported
Drag & Drop Supported
Interactive Elements Supported
Photos / Images Supported
Publishing / Sharing Supported
Templates Supported

Product Roadmap

Collaboration Supported
Content Import / Export Supported
Diagramming Supported
Drag & Drop Supported
Workflow Management Supported
Feature Management Not Supported
Milestone Tracking Not Supported
Prioritization Not Supported
Requirements Management Not Supported

Prototyping

Collaboration Supported
Drag & Drop Supported
Templates Supported
UI Prototyping Supported
UX Prototyping Supported
Version Control Supported
Animation Not Supported
Software Prototyping Not Supported
Usability Testing Not Supported

Timeline

Drag and Drop Not Supported
Bulk Editing Not Supported
Connections / Dependencies Not Supported
Collaboration Tools Not Supported
Privacy Controls Not Supported
Percent Complete Tracking Not Supported
Customize Look and Layout Not Supported
Milestones Not Supported
For Legal Practitioners Not Supported
For Creative Writing Not Supported
For Project Management Not Supported
For Historical Data Not Supported
For Education Not Supported
Layers Not Supported
For Sales Not Supported
For Business Processes Not Supported

Wireframe

Collaboration Supported
Desktop Interface Supported
Drag & Drop Supported
Feedback Management Supported
Interactive Elements Supported
Mobile Interface Supported
Mockup Creation Supported
Page Linking Supported
Presentation Tools Supported
Prototype Creation Supported
Revision History Supported
Screen Capture Supported
Wireframe Creation Supported

Workflow Management

Access Controls/Permissions Supported
Approval Process Control Supported
Graphical Workflow Editor Supported
Mobile Access Supported
Third Party Integrations Supported
Business Process Automation Not Supported
Calendar Management Not Supported
Compliance Tracking Not Supported
Configurable Workflow Not Supported
Customizable Dashboard Not Supported
Document Management Not Supported
Forms Management Not Supported
No-Code Not Supported
Task Management Not Supported
Workflow Configuration Not Supported

Lucidchart Additional Categories

Lucidchart Verified User Reviews

Write a Review
  • William H.
    Owner
    Used the software for: 1-2 Years
    Frequency of Use: Monthly
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Nice for systems charts... wish it could be prettier"

    Posted 2022-06-08

    Pros: Lucid makes building mind maps and systems charts easy and you can get things looking decent with a little elbow grease.

    Cons: It's not the best on design side as far as choice of colors, fonts and custom shapes.

    Overall: The free version can get you pretty far, so it's worth playing with if you have a need for this kind of tool. I found it to be better than other options.

    Read More...
  • Sierra Z.
    Office Technology Manager
    Used the software for: 1-2 Years
    Frequency of Use: Monthly
    User Role: Administrator
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Nice technical whiteboard/flowchart/diagram tool"

    Posted 2022-01-12

    Pros: * Many technical templates built in
    * Integration with BambooHR org chart
    * Additional integrations / ability to easily import from outside sources

    Cons: * Expensive
    * Renewal was a mess
    * Admin portal was buggy for awhile

    Overall: Overall the tool itself it decent but the need for the higher priced plan for the simple integration with Bamboo HR is frustrating and the renewal process for us this year was a huge mess.

    Read More...
  • Abhay G.
    Senior Development manager
    Used the software for: 6-12 Months
    Frequency of Use: Monthly
    User Role: User
    Company Size: 1,000 - 4,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Collaborate Design and Workflows on cloud"

    Posted 2021-06-03

    Pros: Browser based UI easy to operate from any device.
    Multiple templates in free version making it possible to complete what you need.
    Easy sharing making collaboration smooth.

    Cons: Plotting is sometimes clumsy. Should have offline working and sync later on.

    Overall: You can't except much if free version itself is sufficient for most of your charting needs. Easy sharing across teams makes design sharing and decision quicker.

    Read More...
  • A Lucidchart User
    Teacher Assistant
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "A lot of nice templates to start with"

    Posted 2020-11-14

    Pros: You can customize and make your own graphics from scratch, but what I really liked about Lucidchart is the amount of default templates they had to work with, and the wide range of subject/themes for them. So much professionally software is very heavily designed around a corporate office environment. It's nice to see some educational related templates in there!

    Cons: If you had the know how, you can definitely make charts and graphics much nicer than this in other programs, so this is very much designed for someone who only needs the basics for whatever they're doing. It can also be cumbersome at times when editing one of their templates.

    Overall: You won't make something really amazing with this, but it can definitely spruce up simple forms and charts you need to get done for work. It's easy to use, and pricing is fair. You can do plenty just with the free version. I'm really glad they have education themed templates, and plenty of the non-education specific templates could also be used in a classroom setting too.

    Read More...
  • A Lucidchart User
    Student
    Used the software for: 1-2 Years
    Frequency of Use: Monthly
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Great tool for all your diagram needs"

    Posted 2020-10-15

    Pros: It's cloud-based and very easy to use. You can get started with your diagram right away. The virtual tour in the beginning is helpful. There are hundreds of templates to choose from, which really saves you time. The automatic alignment of lines and arrows is really helpful. Collaboration is easy. You can also easily create and save custom shapes and designs and use them in future works. My favorite part is the export with transparent background option.

    Cons: The same automatic alignment of lines and arrows has caused me trouble when working with smaller shapes, as it gets difficult to get it to point where you want. The user interface is not that intuitive either.

    Overall: It's a great web-based application for designing charts and diagrams. Works equally well for individual and collaborative needs.

    Read More...
  • A Lucidchart User
    Lead Marketing Analyst
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Visualising with diagrams and flowcharts"

    Posted 2020-08-31

    Pros: Lucidchart is one of the leading diagram and flowchart platform. It helps us visualise the workflow and system designs. It has great collaborative feature making it very suitable for brainstorming the ideas and visualising the workflows. It supports whiteboarding making it very helpful in day-to-day planning, discussion and collaboration.

    Cons: It is a very capable platform for visualising your workflow and ideas through diagrams and charts. No Cons.

    Overall: Lucidchart is full of features for all your diagramming and charts related requirements. The user interface is very simple and easy to use. It is used to keep track of of all the previous versions of file which can be retrieved back at any point of time. It offers a good inventory of pre built template making it very easy to start with. The collaborative feature works great and helps us to create charts with shared perspective.

    Read More...
  • A Lucidchart User
    Software Developer
    Used the software for: 2+ Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Collaborate on Charts easily"

    Posted 2020-07-09

    Pros: Allows real time collaboration
    Easy to learn
    Ready to use Professional templates
    Integrates with many tools - G Suite, Office 365 and more
    Multiple import options
    Available cross platform
    Free plan for basic use

    Cons: It should allow to save charts on your local machine to be able to work offline.

    Overall: Lucidchart is a great visualization tool which makes it easy to collaborate on creating charts. It helps in making workflow and other designs easily and securely. It supports integrations from major cloud storage solutions and office suites. On top of that, it provides a decent free plan which is enough for basic usage.

    Read More...
  • Ramesh S.
    Senior Technical Support
    Used the software for: Less than 6 months
    Frequency of Use: Monthly
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Best Data visualization builder"

    Edited 2020-07-09

    Pros: #1- Its an effortless data visualization platform.
    #2- It also integrates with Slack integration, gives you complete feature on within the Slack app.
    #3- it's very easy and creates detailed visualization.

    Cons: #1- We had a positive experience. Best Slack integration.

    Overall: Lucidchart makes effortless to create a business flowchart. We are very impressed and had a positive experience with it. we use this with Slack integration it gives us a platform to share directly on the Slack app.

    Read More...
  • A Lucidchart User
    Business Analyst
    Used the software for: Less than 6 months
    Frequency of Use: Monthly
    User Role: User
    Company Size: 500 - 999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Lucidchart - Review"

    Posted 2020-06-18

    Pros: (+) Very easy to use, provides a smooth user experience.
    (+) Lots of templates and libraries that can be put to use,
    (+) Collaboration with multiple applications.
    (+) Provides various visualization options.

    Cons: (-) Lucidchart has no desktop version.
    (-) Pricing can be better.
    (-) Folder and file structure can be better.
    (-) Sharing content options can be improved.

    Overall: I have started using lucid charts recently, it has been a very smooth experience. The application is very good. Currently, they have only web applications. It has a slot of options for visualizations and lots of templates. The pricing can be improved.

    On an overall level, it has been a clean experience with lucid charts and is a definite recommendation for companies of medium and large size.

    Read More...
  • Chet N.
    CEO
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Cool way for graphs"

    Posted 2020-05-12

    Pros: Super easy way to create graphs and charts that can be used in presentations and other mediums professionally.

    Cons: The interface is a little tricky but not too bad.

    Overall: Overall I'd recommend this to anyone needing to create advanced charts and graphs for any need.

    Read More...
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