Conferbot

Conferbot

Netraga
LiveChat

LiveChat

LiveChat Software
4.9 out of 5 stars
Conferbot LiveChat

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Conferbot:

About

We help you build a chatbot for your website for free without coding. Create bots for leads, surveys & quizzes that people enjoy answering. Build engaging conversations rather than filling boring forms. Qualify your visitors by asking questions designed to identify your customer. Grow your revenue by converting qualified leads into customers. Grow your pipeline with sophisticated always-on chatbots that generate more qualified leads on your website. Cut response times and improve customer satisfaction with automated assistants that are available to help 24/7. Delight customers, collect information, and provide great service in real-time, right on your website. Improve customer experience and drive your Shopify sales with Conferbot. Conferbot on WordPress can generate leads, answer customers' questions, or simply welcome visitors. Conferbot on Webflow increases conversions by giving website visitors immediate access to help.
LiveChat:

About

LiveChat is a customer service platform designed to help businesses connect with website visitors and increase sales. It centralizes your customer communication by bringing website chat, WhatsApp, and Meta Suite into one streamlined dashboard. Manage more conversations in less time with built-in AI features. Use the AI Copilot to get instant chat summaries, improve your phrasing, and receive smart response suggestions. Features like "Sneak Peek" let you see what customers are typing before they send the message, allowing your team to respond faster and more accurately. Designed for easy implementation, LiveChat offers a 5-minute setup and integrates seamlessly with over 200 popular tools, including Shopify, WordPress, HubSpot, BigCommerce, WooCommerce, Squarespace, and more. Whether you are automating lead capture or providing real-time support, LiveChat gives your growing team the professional tools needed to increase conversion rates and improve customer satisfaction.
Conferbot:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
LiveChat:

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Conferbot:

Audience

Businesses searching for a solution to build a chatbot for recruiting, lead-generation, and customer support
LiveChat:

Audience

Used by companies of all sizes around the world and from every industry. Startups, small, and midsize businesses and large-scale enterprises rely on LiveChat for their day-to-day customer service duties.
Conferbot:

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported
LiveChat:

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported
Conferbot:

API

Offers API Not Supported
LiveChat:

API

Offers API Supported
Conferbot:

Screenshots and Videos

LiveChat:

Screenshots and Videos

Conferbot:

Pricing

$30 per month
Free Version Not Supported
Free Trial Supported
LiveChat:

Pricing

$16.00 per agent per month
$33.00 Team plan per agent per month
$50.00 Business plan per agent per month
Free Version Not Supported
Free Trial Supported
Conferbot:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
LiveChat:

Reviews/Ratings

Overall 4.9 / 5
ease 5.0 / 5
features 4.7 / 5
design 4.8 / 5
support 4.9 / 5
LiveChat:

Pros & Cons from Real Users

Pros

  • A huge attraction of LiveChat is that it is not necessary to search for external audiovisual material when sending messages, since the platform is integrated with services for uploading static and mobile images, among other formats, so that they can be shared within Messenger through its own search engine.
  • LiveChat is very customizable for your customer support needs. By using its real-time chat we are now instantly able to resolve queries of our clients. This tool also gives a ticketing system to manage every request. Its Chatbot stays all-time when no executive available. Beneficial for small and mid business.
  • LiveChat is an outstanding help desk solution for multiple size businesses to manage their customer's issues at the centralized platform. It offers great CRM integration, a quick chat section, a robust structure, and an intuitive interface.
  • I really liked that LiveChat enables a super-intelligent Chat-Bot when our support representative is busy or unavailable. For end-users, LiveChat is very convenient to chat using mobile devices. The implementation of this platform is was very easy.
  • Livechat is the best way I can deal with my customers' problems. It is simple for both the business owner and the customer to use.

Cons

  • On mobile devices it is complicated to access Facebook instant messaging if you do not have the Messenger mobile application, which is annoying if you have to answer an urgent message and must download the application to communicate. The productive thing about this is that, with an external application for messaging, you can see information on Facebook for a longer time.
  • Its Chatbot is not so useful for automated support. No special trigger option to set.
  • Overall it's great, no serious problem we ever faced.
  • There is no advanced management for user support.
  • There are not many cons, as this software exceeds expectations and beyond.
Conferbot:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
LiveChat:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
Conferbot:

Company Information

Netraga
Founded: 2019
India
www.conferbot.com
LiveChat:

Company Information

LiveChat Software
Founded: 2002
United States
www.livechat.com
Conferbot:

Alternatives

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5.0 out of 5 stars
LiveChat:

Alternatives

Freshchat

Freshchat

Freshworks
4.2 out of 5 stars
Conferbot:
Docket

Docket

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LiveChat:
Conferbot:
LiveChat:
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Zoho
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Conferbot:
Botup by 500apps

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LiveChat:
Conferbot:
LiveChat:
Conferbot:

Categories

Chatbot Supported
Customer Service Supported
Live Chat Supported
LiveChat:

Categories

Chatbot Supported
CRM Supported
Customer Service Supported
Help Desk Supported
Live Chat Supported
LiveChat:

Chatbot Features

Call to Action Not Supported
Context and Coherence Not Supported
Human Takeover Not Supported
Inline Media / Videos Not Supported
Machine Learning Not Supported
Natural Language Processing Supported
Payment Integration Supported
Prediction Not Supported
Ready-made Templates Not Supported
Reporting / Analytics Supported
Sentiment Analysis Not Supported
Social Media Integration Not Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Supported
Live Chat Supported
Performance Metrics Not Supported
Queue Management Not Supported
Self Service Portal Supported
Social Media Integration Not Supported
Surveys & Feedback Supported
Virtual Assistant Not Supported
Workflow Management Not Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Supported
Geo Targeting Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Supported
Third Party Integration Supported
Transfers / Routing Supported
Website Visitor Tracking Supported

Customer Engagement Features

Analytics Supported
Churn Management Not Supported
Communication Management Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Supported
Gamification Not Supported
Live Chat Supported
Video Content Not Supported

Help Desk Features

Alerts / Escalation Supported
Automated Routing Supported
Community Forums Not Supported
Customizable Branding Supported
Document Storage Supported
Email Integration Supported
Incident Management Supported
Interaction Tracking Supported
IT Asset Management Supported
Knowledge Base Supported
Known Issue Management Not Supported
Live Chat Supported
Multi-Channel Communication Supported
Multiple Brands / Products Supported
Network Monitoring Supported
Real-time Chat Supported
Self Service Portal Supported
Service Level Agreement (SLA) Management Supported
Ticket Management Supported
Conferbot:

Integrations

Shopify Supported
Squarespace Supported
Webflow Supported
Wix Supported
WordPress Supported
Aritic PinPoint Not Supported
Better Proposals Not Supported
CS-Cart Free Not Supported
Enterpret Not Supported
Force24 Not Supported
Forcemanager Not Supported
GetResponse Not Supported
LiveSession Not Supported
Logicbox Not Supported
Playvox Not Supported
Todoist Not Supported
Twilio Not Supported
VidGrid Not Supported
Wufoo Not Supported
YayImages Not Supported
LiveChat:

Integrations

Shopify Supported
Squarespace Supported
Webflow Supported
Wix Supported
WordPress Supported
Aritic PinPoint Supported
Better Proposals Supported
CS-Cart Free Supported
Enterpret Supported
Force24 Supported
Forcemanager Supported
GetResponse Supported
LiveSession Supported
Logicbox Supported
Playvox Supported
Todoist Supported
Twilio Supported
VidGrid Supported
Wufoo Supported
YayImages Supported
Conferbot:
Claim Conferbot and update features and information
Claim Conferbot and update features and information
LiveChat:
Claim LiveChat and update features and information
Claim LiveChat and update features and information