eCasework

eCasework

Porism
+
+

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About

Complyr is complaint management software for organisations across all sectors, with a dedicated subject access request (SAR/DSAR) solution. It brings complaint cases, evidence, documents, actions and decisions into structured case records, replacing spreadsheets and shared inboxes. Teams can configure workflows, statuses and flags, assign actions and track deadlines. Time-stamped activity logs, role-based access and real-time dashboards support oversight and governance. Professional and Enterprise plans add a secure case portal, public case forms, document templates and custom reporting. Enterprise adds advanced workflow logic, custom dashboards, scheduled reports, custom integrations and historic data import. For financial services, Complyr supports FCA DISP complaint processes and Consumer Duty oversight. Its SAR/DSAR solution helps data protection teams manage requests and deadlines. Pricing is published, and a free trial is available after a demo.

About

Casework management for councillors and other elected representatives. Our case management software is the all-in-one solution for councillors, MLAs, AMs, MPs, MSPs and unions. It's a notebook, address book, email inbox, diary and filing system rolled into one: a place to collect cases, keep track of everyone's input and solve problems efficiently. Our web-based casework software is hosted in the cloud, meaning you can manage your cases anytime, anywhere on your computer, tablet and smartphone. Spreadsheets are cumbersome, and notepads can be chaotic without proper organization. It’s quicker and easier to manage your caseload on eCasework, and with our powerful search, you’ll always be able to find things in a flash. Never forget to follow up with someone ever again. We’ll send you a reminder when it’s time to check in on a case, helping you manage your time effectively.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Complaint teams, complaints managers, compliance teams, operations leaders and regulated firms in financial services, insurance, motor finance and customer-facing regulated sectors.

Audience

Companies and councillors seeking a case management and CRM solution

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

£147/mth /3 users/Starter Plan
Starter Plan: £49 /mth, billed annually, or £57/mth, billed monthly - min 3 users

Professional Plan: £89/mth, billed annually, or £105/mth, billed monthly - min 5 users

Enterprise Plan: contact Complyr
Free Version Not Supported
Free Trial Not Supported

Pricing

$5.00/month/user
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Complyr
Founded: 2023
United Kingdom
www.complyr.co.uk

Company Information

Porism
Founded: 1987
United Kingdom
eCasework.com

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Resolve Enterprise

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Alternatives

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Caseworker Connect

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isoTracker Complaints Management

isoTracker Complaints Management

isoTracker Solutions Ltd
Mideo CaseWorks

Mideo CaseWorks

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Noble Human

Noble Human

ENoble

Categories

Categories

Complaint Management Features

Case Management Supported
Complaint Classification Supported
Corrective Actions (CAPA) Not Supported
Customer Complaint Tracking Supported
Feedback Management Not Supported
Forms Management Supported
Issue Tracking Supported
Quality Assurance Management Not Supported
Routing Not Supported
Self Service Portal Supported
Social Media Monitoring Not Supported
Survey Management Not Supported

Complaint Management Features

Case Management Supported
Complaint Classification Not Supported
Corrective Actions (CAPA) Not Supported
Customer Complaint Tracking Supported
Feedback Management Supported
Forms Management Not Supported
Issue Tracking Supported
Quality Assurance Management Not Supported
Routing Not Supported
Self Service Portal Supported
Social Media Monitoring Not Supported
Survey Management Not Supported

Integrations

No info available.

Integrations

No info available.
Claim Complyr and update features and information
Claim Complyr and update features and information
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Claim eCasework and update features and information