TextBackGoTextBack
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Related Products
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About
CompleteSMS is a business-SMS platform designed to let companies send and receive text messages from their desktop, mobile device, email, or web browser, without needing a developer. It supports both one-to-one and bulk SMS sends, with full two-way messaging; you can send messages from your browser, email (Gmail or Outlook), spreadsheet, or via API, and recipients’ replies come back into your inbox just like normal messages. CompleteSMS handles contact management (unlimited contacts & lists), message templates, long-text support (up to 765 characters), dedicated local-area numbers (“long codes”), message threading, scheduled sends, and automatic opt-out/blacklist compliance (e.g., handling “STOP” replies). It also offers features like call-forwarding (so customers who call your SMS number are routed to a voice-enabled device), detailed user/usage reporting, delivery & error reports, and support for compliance with regulations such as US 10DLC or country-specific sender-ID rules.
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About
TextBack helps phone-driven local businesses respond to missed, busy, and after-hours calls with automatic text messages and a shared inbox. Callers can continue a two-way conversation, request a callback, ask for a quote and submit photos, or request an appointment from available calendar slots. The service supports English and Spanish conversations, AI-drafted replies that a business approves before sending, follow-up messages, quote and appointment reminders, and review requests after completed jobs. Businesses can also use an included website, lead-form inbox, and optional directory listing. TextBack provides weekly activity reports and emergency-message alerts for trades such as HVAC, plumbing, electrical, roofing, and other local service businesses.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Businesses, organizations or service providers in search of a tool to send SMS messages, for customer reminders, alerts, marketing, customer support or internal communications
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Audience
Local service businesses.
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$30 per month
Free Version
Not Supported
Free Trial
Supported
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Pricing
$49/month
The founding plan costs $49 per month, locked while subscribed. A one-time $25 carrier-registration fee applies when registration is filed. The 7-day free trial starts when the service texts back the first missed call; cancel before the trial ends to avoid the subscription charge.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationCompleteSMS
Founded: 2001
United States
completesms.com
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Company InformationGoTextBack
United States
gotextback.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
Gmail
Supported
Microsoft Excel
Supported
Microsoft Outlook
Supported
Twilio
Supported
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Integrations
Gmail
Not Supported
Microsoft Excel
Not Supported
Microsoft Outlook
Not Supported
Twilio
Not Supported
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