TextBack

TextBack

GoTextBack
+
+

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About

CompleteSMS is a business-SMS platform designed to let companies send and receive text messages from their desktop, mobile device, email, or web browser, without needing a developer. It supports both one-to-one and bulk SMS sends, with full two-way messaging; you can send messages from your browser, email (Gmail or Outlook), spreadsheet, or via API, and recipients’ replies come back into your inbox just like normal messages. CompleteSMS handles contact management (unlimited contacts & lists), message templates, long-text support (up to 765 characters), dedicated local-area numbers (“long codes”), message threading, scheduled sends, and automatic opt-out/blacklist compliance (e.g., handling “STOP” replies). It also offers features like call-forwarding (so customers who call your SMS number are routed to a voice-enabled device), detailed user/usage reporting, delivery & error reports, and support for compliance with regulations such as US 10DLC or country-specific sender-ID rules.

About

TextBack helps phone-driven local businesses respond to missed, busy, and after-hours calls with automatic text messages and a shared inbox. Callers can continue a two-way conversation, request a callback, ask for a quote and submit photos, or request an appointment from available calendar slots. The service supports English and Spanish conversations, AI-drafted replies that a business approves before sending, follow-up messages, quote and appointment reminders, and review requests after completed jobs. Businesses can also use an included website, lead-form inbox, and optional directory listing. TextBack provides weekly activity reports and emergency-message alerts for trades such as HVAC, plumbing, electrical, roofing, and other local service businesses.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses, organizations or service providers in search of a tool to send SMS messages, for customer reminders, alerts, marketing, customer support or internal communications

Audience

Local service businesses.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$30 per month
Free Version Not Supported
Free Trial Supported

Pricing

$49/month
The founding plan costs $49 per month, locked while subscribed. A one-time $25 carrier-registration fee applies when registration is filed. The 7-day free trial starts when the service texts back the first missed call; cancel before the trial ends to avoid the subscription charge.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

CompleteSMS
Founded: 2001
United States
completesms.com

Company Information

GoTextBack
United States
gotextback.com

Alternatives

Alternatives

Categories

Bulk SMS Supported
SMS Marketing Supported

Categories

Integrations

Gmail Supported
Microsoft Excel Supported
Microsoft Outlook Supported
Twilio Supported

Integrations

Gmail Not Supported
Microsoft Excel Not Supported
Microsoft Outlook Not Supported
Twilio Not Supported
Claim CompleteSMS and update features and information
Claim CompleteSMS and update features and information
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Claim TextBack and update features and information