Fixzone Complete ServiceFixzone
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SWORDAccess Business Communications
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Related Products
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About
This is where you manage the whole process and it is the main interface for work orders, inspections, claims management, allocation, progression, and client communication. The system dynamically pushes and receives information to and from other zones or key systems. Complete Service Links clients, networks, and service partner companies so they receive all their work through an online portal. Customer contact and interface systems, plus a comprehensive resource management system that can include spares for third-party service organizations. This system has grown into ‘Complete Service’ with a feature-rich call center interface through to online portals that connect the service cycle together. We have a wide range of clients from mid-size SMEs to world-famous brands. Fixzone commenced business in 1989 as a supplier of programming services. Our early clients included Lombard, NatWest, BAE, and other companies with bespoke programming requirements.
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About
SWORD™ is a complete Customer Service and Job Shop management software application. The application is effective for Client Relationship Management (CRM) or Contact Management and includes contact and follow-up history logs. Plus SWORD™ has a robust capability for the creation of proposals, sales orders, services orders, estimates, contracts and invoices. Small business Manufacturing Resource Planning (MRP) system, which includes Job Costing for material and labor. Factory Equipment Maintenance Planning and Control Systems. Moreover, SWORD™ is a very powerful tool for tracking orders that need to be dispatched to internal or field service personnel. Available Configurations, standard Version for Windows XP, Vista, Windows 7, Remote Desktop to Microsoft Terminal Server. IP Client to IP Server for LAN & WAN configurations (requires Windows Server). SWORD includes solutions for several service business challenges.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies of all sizes in need of a solution to manage claims and allocation processes
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Audience
Businesses seeking a customer service and job shop management solution
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$295 one-time payment
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationFixzone
www.fixzone.com/products/administration-zone/complete-service.php
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Company InformationAccess Business Communications
abci-software.com/software_applications/sword_service_management/field_service_software.htm
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Alternatives |
Alternatives |
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Categories |
Categories |
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Field Service Management Features
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
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Field Service Management Features
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
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Integrations
No info available.
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Integrations
No info available.
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