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About

Compass is a digital adoption and user guidance platform designed to help organizations guide employees and customers through complex software systems using AI-powered assistance, interactive walkthroughs, and structured knowledge resources. It enables businesses to create step-by-step application walkthroughs that simplify complicated processes by guiding users through tasks directly inside digital tools, ensuring consistent execution and reducing errors. These walkthroughs can be customized to support onboarding, training, and operational workflows so users can quickly learn how to navigate enterprise software environments without extensive manual instruction. Compass also allows organizations to build centralized knowledge bases containing articles, documentation, and user manuals that employees and customers can access at any time for self-service support.

About

Scribe is an AI-powered workflow documentation platform that automatically captures and creates step-by-step guides as you work. It eliminates the need for manual screenshots and written instructions by generating clear, visual SOPs in seconds. Teams can easily share or embed guides across tools like chats, wikis, and knowledge bases. Scribe helps ensure work is done correctly with on-screen walkthroughs that are simple to follow. The platform also provides insights into how workflows operate across teams and tools. AI-powered recommendations help optimize processes and reduce inefficiencies. Trusted by millions of users and most Fortune 500 companies, Scribe dramatically reduces documentation and training time.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses and product teams wanting a solution to guide employees and customers through complex digital platforms using interactive walkthroughs, knowledge bases, and AI support

Audience

Scribe is ideal for teams and organizations that need to document, standardize, and optimize workflows for training, onboarding, customer support, and process improvement

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$120 per month
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 1.0 / 5
ease 2.0 / 5
features 2.0 / 5
design 1.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • It worked ok documenting online apps. It was easy enough to set up and buy it. It collaborates with my assistant.

Cons

  • It hung up and worked terribly trying to get screenshots of desktop apps. After I clicked to cancel the service, they still billed my credit card a year later and they are now making it difficult to resolve this and refund my credit card. It is VERY HARD to cancel this service.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Compass
United States
icompass.io

Company Information

Scribe
Founded: 2019
United States
www.scribe.com

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Categories

Categories

Integrations

Aircall Not Supported
Google Chrome Not Supported
Microsoft Edge Not Supported

Integrations

Aircall Supported
Google Chrome Supported
Microsoft Edge Supported
Claim Compass and update features and information
Claim Compass and update features and information
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Claim Scribe and update features and information