K-Now

K-Now

Knowmore
+
+

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About

Compass is a digital adoption and user guidance platform designed to help organizations guide employees and customers through complex software systems using AI-powered assistance, interactive walkthroughs, and structured knowledge resources. It enables businesses to create step-by-step application walkthroughs that simplify complicated processes by guiding users through tasks directly inside digital tools, ensuring consistent execution and reducing errors. These walkthroughs can be customized to support onboarding, training, and operational workflows so users can quickly learn how to navigate enterprise software environments without extensive manual instruction. Compass also allows organizations to build centralized knowledge bases containing articles, documentation, and user manuals that employees and customers can access at any time for self-service support.

About

K-Now Digital Adoption Platform. Accelerates the uptake and improves the daily performance of users on your business applications. User Performance Empowered. Every day hundreds of thousands of users around the world perform on their mission-critical applications thanks to K-Studio. Knowmore, French pioneer of Digital Adoption. Knowmore Software Suite. Accelerates Getting Started and Improves Daily Performance for Nearly One Million Users, on web and mobile applications for public service and large companies in 20 countries, by merging learning and use. K-Now Multi-lingual digital adoption platform. With K-Now, advise and guide your users directly over your applications K-Now is an innovative medium designed to broadcast information when it is most valuable: when the user needs it! At Knowmore, we like to compare K-Now to a GPS: Like it, K-Now dispalys concise and relevant information in relation to the user's location.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses and product teams wanting a solution to guide employees and customers through complex digital platforms using interactive walkthroughs, knowledge bases, and AI support

Audience

Users searching for a tool that provides them with concise, relevant information, at exactly the moment it is needed

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$120 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Compass
United States
icompass.io

Company Information

Knowmore
Founded: 2001
France
www.knowmore365.com/solutions/k-now/

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Categories

Categories

Digital Adoption Platforms Features

Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Onboarding Features

Course Management
Document Management
E-Verify / I-9 Forms
Electronic Forms
Electronic Signature
Employee Handbook
Employee Portal
File Management
Job Description Management
Orientation Management
Self Service Portal
Task Management
Tax Forms
Training Management

Integrations

No info available.

Integrations

No info available.
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